¿Cuáles son los beneficios y desafíos de usar herramientas remotas o en línea para una auditoría interna ISO 9001?

Remote audits using online tools can save costs on travel and be more flexible for scheduling. They're also efficient, requiring less setup time. Auditors can participate from anywhere with an internet connection, and there are even safety benefits by avoiding travel risks.However, challenges exist. Technology issues can disrupt the audit, and security risks like data breaches are a concern. Remote interaction might limit assessment of non-verbal cues, and evaluating physical aspects of facilities can be difficult. Successful remote audits rely on truthful information from those being audited.

Benefits: Efficiency: Remote tools can speed up the audit process by eliminating travel time and allowing auditors to review documents and conduct interviews online. Flexibility: Auditors and auditees can work from different locations and time zones, making scheduling easier. Cost Savings: Reduces travel expenses and related costs. Challenges: Technology Dependency: Reliable internet and access to necessary tools are crucial; technical issues can disrupt the audit. Limited Physical Inspection: It may be challenging to thoroughly inspect facilities or observe processes remotely. Communication Barriers:Misunderstandings may arise due to limited face-to-face interaction, affecting the audit's effectiveness.

Using remote or online tools for an ISO 9001 internal audit offers benefits such as flexibility, cost savings and accessibility to remote locations. 🌐 However, challenges include ensuring data security, maintaining communication and addressing technical issues that may arise. 💻 It's essential to choose reliable platforms, provide adequate training and establish clear protocols to overcome these challenges and maximize the benefits of remote auditing. 📊

Remote auditing is a direct contribution to the Climate Change amendment, released just recently by ISO :) Aside from that: - it is the best solution to accommodate Teams that are geographically distributed far from each other; - possibility to record audit sessions (I recommend ONLY transcript!) for accuracy and speed of reporting, follow-ups and learning/knowledge sharing purposes. - believe it or not - but remote audit is less stressful and pressing for participants than in-person, which is important for valuable conversation.

In my experience using remote or online tools for an ISO 9001 internal audit offers several benefits and challenges. benefits include a. flexibility remote location cost saving different time zones b. cost saving for expenses and travel. c. documentation handling and storage streamlining in better way. scalability for organizations having multiple locations. along with these benefits here are some hurdles or pitfall like 1. technical issues like connectivity, glitch ,software or audio visual leads to breaking chain of audit. 2. leads to reduce observational capability which is more is personal and physical audits.3. interaction between auditee and auditor. by leveraging benefits and working on challenges leads to effective remote audit.

Remote or online tools for ISO 9001 Internal audits can offer numerous benefits: Cost Savings: Remote auditing eliminates the need for travel, accommodation, and associated expenses, resulting in significant cost savings for organizations. Time Efficiency: Without the need for travel, auditors can conduct audits more efficiently, saving time and enabling them to focus on value-added activities. Flexibility: Remote auditing offers greater flexibility in scheduling audits, allowing auditors to conduct them at their convenience and adapt to the availability of auditees. Accessibility: Remote auditing allows auditors to reach more locations, departments, or stakeholders without geographical constraints, enhancing accessibility and coverage.

Successful remote audits require good planning, preparation, and reliable technology: - Remote audits can also be completed quicker, as there's no travel time involved. - Auditors in their familiar environment with their preferred tools can potentially be more productive - Allows wider scope - It can facilitate more thorough examination of electronic documents and record keeping. -

Yes, there are many benefits in remote auditing as described. It allows flexibility for both auditor and auditee to cover maximum scope in shorter time with the available technologies. Recording the session would certainly benefit the auditor to ascertain details and justifications to some requirements. It also enables quick chat with busy key person as reply time would be based on flexibility of each other.

L’audit à distance est une solution interessante mais qui ne peut malheureusement pas remplacer un audit sur site. En effet sur beaucoup d’activités opérationnelles la présence sur site est nécessaire. Un des avantages de l’audit en Visio ou à distance est de pouvoir préparer les audits : planification, vérification documentaire … Ainsi, la réunion d’ouverture et de clôture peuvent être réalisées à distance pour éviter la perte de temps pour des réunions de courte durée. Des processus commun comme le SMQ, le pilotage, … peuvent se faire à distance car généralement ils s’appuie sur des documents et outils digitaux.

Conducting ISO 9001 internal audits remotely is convenient and cost-effective, but it requires careful planning to avoid unexpected technical delays. Setting up backup communication lines, securing reliable power supplies, and cultivating strong virtual team dynamics through clear communication and rapport-building are all critical for successful remote audits. Striking the correct balance between technological adoption and risk reduction is critical for efficiently utilising remote technologies in quality assurance operations.

Limited access: Seeing things firsthand can be tough. Remotely, it might be harder to get a feel for the office vibe or observe staff procedures closely. Tech troubles: Glitchy internet or confusing software can slow things down and make communication frustrating. Evidence blues: Ensuring you get reliable audit evidence can be trickier. Relying on digital documents is great, but what about physical stuff or trickier observations? Communication gap: Building a good rapport with the team remotely can be a challenge. You might miss out on those informal chats that can uncover hidden gems. Teamwork trials: Keeping everyone on the same page and collaborating effectively can be trickier without being in the same room.

Remote or online tools for ISO 9001 Internal audits can offer numerous benefits, but they also come with their own set of challenges. Connectivity problems, software glitches, or unfamiliarity with remote tools can hinder the smooth conduct of remote audits. Transmitting sensitive information over online platforms poses risks of data breaches or unauthorized access if proper security measures are not in place. Remote audits may also lead to reduced engagement or participation from auditees compared to in-person audits, impacting the quality of audit outcomes. Not being physically present on-site may result in missed visual cues or contextual observations that could be important for assessing the effectiveness of processes.

Com o crescente uso de ferramentas remotas e online para auditorias internas, muitos benefícios têm sido destacados, como a redução de custos e a flexibilidade. No entanto, essa abordagem também apresenta desafios que devem ser considerados para garantir a eficácia e a conformidade da auditoria interna conforme a norma ISO 9001. Dentre eles estão a necessidade de uma conexão estável à internet, dificuldades na avaliação de conformidade física e o impacto negativo no nível de engajamento e participação dos envolvidos.

A principal dica sobre a abordagem de auditoria remota está associada ao bom desenvolvimento do programa de auditoria e desdobramento dele no planejamento de cada auditoria com base nos objetivos que precisam ser alcançados, somente após essas definições é que o método de auditoria deve ser definido assim como as principais ferramentas necessárias.

Seguridad de la Información: El uso de plataformas en línea para auditorías implica el manejo de datos sensibles que deben protegerse contra accesos no autorizados y ciberataques. Dependencia de la Conectividad: La eficacia de las herramientas remotas depende en gran medida de una conexión a internet estable y de alta calidad. Adaptación del Personal: La implementación de nuevas herramientas tecnológicas requiere que el personal se adapte y adquiera competencias digitales.

Not using on-site consultants for ISO 9001 audits presents challenges like limited physical observations, inadequate hands-on inspections, reduced interaction, and communication, missing critical aspects, and dependence on technology. Security concerns arise from handling sensitive information online, miscommunications can occur without face-to-face interactions, and verifying corrective actions can be less reliable, potentially compromising audit accuracy.

Indeed that alongside with benefit, challenges are equally more in remote auditing. - infrastructure availability and reliability - sensitive documents sharing mechanism to avoid unauthorized access - during some sensitive issues, the unspoken answers might not be obtained. - unable to perform round visit to gauge implementation

Remote auditing is quite helpful, but they are also present some unique challenges: - Unstable internet connections or incompatible software can disrupt the audit process. - Not be able to get a firsthand look at processes or equipment during a remote audit. - Nonverbal cues can be missed during virtual interviews. - Data security

Best practices should be adopted. Invest in Reliable Technology and ensure that you have access to reliable remote auditing tools and platforms that facilitate seamless communication and collaboration. Data Security and robust cybersecurity measures to protect sensitive information transmitted during remote audits, such as encryption, secure channels, and access controls should be ensured. Adaptation and modification of audit processes and techniques to suit the remote environment, such as using virtual walkthroughs, screen sharing, and remote document reviews; very important! Ensure prompt follow-up and communication of audit findings, observations, and corrective actions, leveraging remote tools to track progress and provide feedback.

Me gustaría recomendarles la norma ISO/IEC TS 17012:2024 "Guidelines for the use of remote auditing methods in auditing management systems". Este documento sigue la misma estructura que la norma ISO 19011:2018 para facilitar así el uso conjunto de ambos documentos. Es aplicable a todas las organizaciones que planifican y realizan todo tipo de auditorías internas o externas de sistemas de gestión, incluyendo los sistemas de gestión de la calidad ISO 9001.

In my experience for conducting remote audit for ISO 9001 internal audit, which i did successfully multiple times. here are some tips. 1. do your homework for auditing department for past NCs, areas covered, scope, applicable requirements etc 2. insist for real-time video covering all scope e.g use Gimble for shooting 3.define objective, set criteria and communication of audit. 4. ask for more time to cope up with technical glitch 5. test remote or online method you are using. 6. give more time for analysis and questions as physical evidence and finding is critical. 7. focus on purpose and improvement activities by using these tips you can successfully conduct remote audit using online tools.

For a successful remote ISO 9001 audit, you need: - Ensure everyone has the necessary information and technology to participate. - Electronic copies of relevant documents beforehand. - Reliable video conferencing platform that allows for screen sharing and file transfer.

📶 Ensure stable internet and test tools before the audit. 💻 Use reliable, secure software for data sharing and communication. 🔍 Share relevant documents in advance for thorough review. 🗣️ Maintain clear, regular communication to avoid misunderstandings. 🛡️ Implement strong cybersecurity measures for sensitive data protection.

Estabeleça claramente os objetivos e o escopo da auditoria e garanta que todos os participantes compreendam as metas e os processos envolvidos. Escolha ferramentas que facilitem a comunicação e teste a conexão previamente. Para isso, é possível agendar uma "pré-auditoria" para acertar previamente todos os detalhes.

Key to a successful audit is always planning and effective communication. More preparation is needed if a remote audit is expected to adequately cover all areas. Backup plan should be made available. Communication is always crucial and challenges shall be managed properly to avoid delays or inadequate audit coverage.

La tendencia es a la transformación digital y uso de tecnologías emergentes, esto cambia la forma como se audita y por lo tanto las prácticas incorporadas en la ISO 19011 y en otros documentos de la IAF, que aunque da algunos indicios, en realidad se trata de competencias (conocimientos y habilidades) del auditor, que debe desarrollar, para hacer eficiente y efectiva la auditoría. Por lo cual el principal consejo, es que conocer las bases o raíces vinculado al uso de las nuevas tecnologías, es una necesidad imperante y más en un entorno que está cambiando permanentemente

Remote Audit is easy and efficient but not Effective as On-Site Audit. For Pharma Prospective Regulatory Agencies are also prefer On-site Audit with respect to benefits. For Remote Audit Benefits are as, > Cost-Effective > Time Saving > Easy to Conduct > Easy Communication & Easy to Follow-up Challenges are as, > Hard to Collect online Evidences > Hard to Review & Compare Online Processes > Network Connectivity Issues for Remote Locations > Integrity Issues with personal and documents > Hard to Complete Agenda on-time > Hard to check actual practice vs. gap for shop-floor process & activates With respect to Documentation it is fine but to check process / activity & gap it is very challenging. Strongly recommended on-site audit only.

I have been executing remote audits for more 12 years already, and can honestly say i find remote auditing more efficient. It is easier to collect evidencies, easier to follow up on audit findings as well.

During an audit, face-to-face interaction and seeing evidence on-site are essential. While remote auditing was necessary during COVID-19, I believe we should return to in-person audits now. Being on-site allows for a better assessment and improved communication.

Each audit is unique and has its own challenges. Be prepared more than before. Keep focused and restrategize if needed to ensure all scope covered adequately.

Cada organización con su cultura y actividad generan un espacio único e irrepetible para desarrollar el proceso de verificación del que trata una auditoría. Algunas de mis recomendaciones son: * Utilizar herramientas de gestión de la información documentadas a la que puedan acceder todos los participantes de la auditoría. * Identificación clara de los registros necesarios en cada proceso. * Inversión en entornos seguros para el alojamiento de documentos y preservación de la información. * Participantes familiarizados con plataformas de trabajo remoto. * Auditores que no solo verifiquen sino que aporten valor al SGC. * Participantes (auditados) capacitados en las normas que se auditen. * Mucha cordialidad entre auditor y auditado.

As auditorias remotas podem ser uma maneira eficaz e eficiente de realizar auditorias internas da ISO 9001. A experiência que tive com uma auditoria de ISO remota foi um grande desafio, principalmente em questão de conexão com internet que pode atrapalhar. É importante estar ciente dos benefícios e desafios da auditoria remota e tomar as medidas adequadas para garantir que suas auditorias sejam bem-sucedidas.

Las Auditorías remotas tienen un aporte importante en temas de ahorros de recursos y menor impacto ambiental por movilización. Se requiere desarrollar metologías y herramientas más allá de la conexión en plataformas de comunicación para hacerlas efectivas y que aporten un valor agregado, un ejemplo de llo, es usar la Inteligencia Artificial, para analizar datos y registros que presenten, incluido indicadores y poder brindar hallazgos que sean útiles

Durante uma auditoria interna remota em um laboratório de análises ambientais ocorreram dificuldades para avaliar a conformidade na execução dos ensaios. A solução encontrada foi solicitar aos analistas do laboratório que realizassem chamadas de vídeo mostrando o procedimento. Esse método não só resolveu o problema, mas também forneceu uma oportunidade para os auditores fazerem perguntas em tempo real e obter uma visão mais completa dos processos.

While it offers flexibility and cost savings, it comes with its own set of challenges. Technical issues such as connectivity problems or platform compatibility can disrupt the audit process. Security is another concern, as sharing sensitive documents online requires careful handling to avoid breaches. Additionally, it can be difficult to maintain the same level of focus and thoroughness over a screen as you would in person. Ensuring effective communication and collaboration can also be more complex in a remote environment.