🔥 🚀 The Dust Chrome extension is here! We're thrilled to announce the launch of our new Chrome extension, bringing Dust assistants directly into your browser! Here’s what you can look forward to: • Access Dust assistants instantly from any webpage, no more context switching • Feed your assistants with content and screenshots effortlessly while keeping all your company data in context • Enjoy persistent conversations across tabs Our early adopters are already transforming their workflows: • Sales teams pull insights from multiple platforms to write custom follow-ups • Support teams respond to customer tickets from any web-based ticketing solution • Engineering teams leverage code review assistants right from their PRs 🔥 Now available in the Chrome Web Store (link in comments)
À propos
Create AI assistants with all your company's knowledge. Dust is recruiting! Look at our job page - https://shorturl.at/hmoyU
- Site web
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https://dust.tt
Lien externe pour Dust
- Secteur
- Développement de logiciels
- Taille de l’entreprise
- 11-50 employés
- Siège social
- Paris
- Type
- Société civile/Société commerciale/Autres types de sociétés
- Fondée en
- 2023
Lieux
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Principal
Paris, FR
Employés chez Dust
Nouvelles
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🚀 Malt's customer support team cuts ticket closing time by 50% with Dust “We’ve achieved a 50% reduction in ticket closing time. We’re managing a higher volume of tickets and have cut processing time. This allows the team to focus on more complex requests, ultimately improving the overall quality and speed of customer support.” Anaïs Ghelfi, Head of Data Platform, Malt 💡 Here are three assistants they built: • Legal and Compliance Assistant: manages multi-country regulations and provides instant guidance on complex legal requirements. • Profile Visibility Assistant: analyzes freelancer profiles and generates customized recommendations to boost profile visibility and booking potential. • Payments Assistant: accesses transaction histories and craft personalized responses for payment queries. ✨ Key results: • Reduced overall ticket resolution time by 50% • Cut response drafting time from 5 minutes to seconds • Transformed 6-12 month agent onboarding into immediate productivity • Enable agents to provide support in multiple languages Today, 100% of Malt’s customer experience team uses Dust assistants! Read the full story ⬇️ (link in the comments)
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🎉 Dust Builders, join our dedicated webinar on Advanced tools & Integrations! We will explore the latest Dust features that empower teams to build more powerful and efficient AI assistants. Our solutions engineer, Alban Dumouilla, will cover: - How to empower customer support teams with the new Zendesk connection & Dust Chrome extension. - How to create assistants with advanced tools like "Include" & "Extract" data to solve real world problems. - Our vision for empowering builders (assistant feedback, usage, etc). 🗓️ Tuesday, Dec 17th ⏰ 5 PM CET 🎟️ Limited seats available, register now, session recorded (link in the comments)
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🎙️🚀 Thrilled to share our founder Stanislas Polu's conversation with Latent Space about building Dust and our vision for enterprise AI Key highlights from the discussion: - Stan's journey from OpenAI to founding Dust - Why we're betting on horizontal platforms - How we achieve 85% daily active users across organizations by letting teams build their own AI assistants - The potential of AI in transforming business operations 🚀 Listen to the full conversation (link in the comments) Thank you Alessio Fanelli and Shawn swyx W for having us!
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🚀 Dust Product Update 9: Enhancing Your AI Operating System Scaling teams, here's how we're strengthening your Dust assistants' capabilities: 💡 Enhanced Assistant Tools Include Data: Seamlessly integrate full documents with flexible time settings Extract: Smarter insights extraction from tickets, transcripts, and research CSV exports for your conversation graphs created with our visualisation tool, with transparent code inspection 🔗 New Connections Private Slack channels: Can now be synced with admin controls Zendesk: Access help center content and ticket histories Raycast: One-click access with your Dust account 📈 Assistant Feedback System Clear thumbs-up/down interface and feedback loop Assistants usage insights through workspace-usage API 🔜 Coming Soon: - Browser extension for seamless workflows - EU data hosting - Salesforce connection Read the full details on our blog (link in the comments)
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"Most companies optimize for effort. We optimize for impact. It's about unlocking latent opportunities that you are not able to explore as a business." On Sequoia Capital's Training Data podcast, our founders Gabriel Hubert and Stanislas Polu share why building Dust isn't about replacing humans but about unlocking their potential. This vision has inspired them to develop infrastructure for a multi-model world where AI enhances human capabilities, equipping teams with the tools to create custom AI assistants that streamline processes and open up new opportunities. Key insights from the conversation: • Why we're building for a world of multiple AI models rather than a single model • How teams create AI assistants that enhance their work • Our focus on product over building proprietary models • The importance of giving teams control over their AI tools Curious about how this vision is shaping the future of work? Listen to the full conversation (link in the comments)
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🏥🚀 Lifen saves 2 hours per week per employee with Dust "Dust is part of every productivity challenge we face. It's now considered systematically in every workflow we build." Raphaël Brousse, VP Operations at Lifen 💡 Here are 3 game-changing assistants they built: • Customer Support Assistant: analyzes Zendesk tickets and suggests context-rich responses • Legal Contract Assistant: helps sales teams navigate complex healthcare regulations and contracts • Knowledge Assistant: instantly surfaces answers from internal docs via Slack The results: • up to 2 hours saved per employee weekly on routine tasks • 100% of new hires onboarded directly on Dust • ⅓ of employees actively using Dust AI assistants Explore how Lifen, a leading French e-health company, enhanced internal productivity with Dust while maintaining robust security standards (full story in comments).
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"What's our revenue growth trend since January?" Type this in plain English, get charts and insights instantly. No SQL wizardry needed. Join our next Dust Session for Builders to see how teams query data naturally. Alban Dumouilla, our Solutions Engineer, will demonstrate: • Ask questions to your database in everyday language • Turn meeting recordings into searchable knowledge • Build team spaces that make collaboration feel natural 📅 November 20 ⏰ 5 PM CET 💬 Live demo + AMA in our Slack community Can't join live? We'll share the recording. Just use Dust ✨ Register → https://shorturl.at/zDpKC
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🚀 42% of Kyriba's employees save one to three hours weekly using Dust “From Customer Support to Software Engineering, everyone could leverage Dust as a knowledgeable buddy to enhance their productivity and efficiency.” Kyriba leverages Dust's AI platform to boost efficiency, saving hours weekly for teams while accelerating innovation across departments. Read the full story (link in the comments)
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🔥 Dust's latest product update This month we’ve introduced new features that enhance team collaboration and make your work easier: refined data organization with Spaces, Snowflake integration for database queries and new transcript storage for Google Meet and Gong. Here's what's new: 🗄️ 𝐒𝐩𝐚𝐜𝐞𝐬: Organize your company knowledge with open or restricted spaces, and ensure teams access the right data and assistants. 🌐 𝐒𝐧𝐨𝐰𝐟𝐥𝐚𝐤𝐞 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧: Build assistants that run SQL queries on your Snowflake data and transform results into downloadable visualizations. 📝 𝐓𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭 𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐟𝐨𝐫 𝐆𝐨𝐨𝐠𝐥𝐞 𝐌𝐞𝐞𝐭 𝐚𝐧𝐝 𝐆𝐨𝐧𝐠: Automatically save and index your transcripts in dedicated folders. Use them to generate meeting summaries and document decisions. 🌟 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐅𝐚𝐯𝐨𝐫𝐢𝐭𝐞𝐬: Quickly access your most-used assistants with the new "Favorites" tab. Coming soon: 🧩 𝐁𝐫𝐨𝐰𝐬𝐞𝐫 𝐄𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧: Access Dust assistants directly within your web browser without switching tabs. 💬 𝐙𝐞𝐧𝐝𝐞𝐬𝐤 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Access Dust's capabilities directly from Zendesk tickets. Read the full details on our blog (link in the comments)