So when communicating with a client who speaks a different dialect, it's essential to approach the conversation with patience, respect, and a willingness to adapt. Active listening, clear and simple language, and visual aids can significantly improve their understanding. Additionally, leveraging translation tools and learning a few basic phrases in their dialect can demonstrate respect and foster a more personal connection! A simple thank you goes a long way! And by combining these strategies with a positive attitude and cultural sensitivity, you can effectively bridge the communication gap and build a strong relationship with your client.

Approach the client and openly say that you speak a different dialect. You may already realise whether the conversation in the language is possible or not despite the difference in dialects. Offer the possibility of conversing in another common language if you have one if the client would like it. But if possible keep talking in your different dialects as the client would be more impressed by your knowledge of their language.

When working with a client who speaks a different dialect, it's essential to prioritize clarity and patience. We aim to use straightforward language and avoid idiomatic expressions that might be confusing. Visual aids and written materials can help reinforce verbal communication, ensuring the message is clear. Most importantly, we stay patient and are always willing to repeat or rephrase information when necessary, making sure the client feels understood and respected throughout the conversation.