Votre client est coincé dans le passé avec les méthodes de formation des employés. Comment les guidez-vous vers la modernisation ?

Design a learning experience where they are the recipients and show them how new ways help them acquire knowledge and skills faster. focus on Experiential learning and immersive learning.

O primeiro passo para começar é realizar um diagnóstico, comece fazendo perguntas, para entender melhor o cenário. Comece perguntando qual o objetivo daquele treinamento e quais são os indicadores do negócio podem estar relacionado a ele. Depois é possível fazer um teste para avaliar o nível de conhecimento dos profissionais nos temas. As temáticas com pior desempenho na avaliação podem ser considerados temas prioritários para realizar treinamento. Ao final vale relacionar se houve mudança nos indicadores do negócio tempo depois que o treinamento foi realizado, na tentativa de mensurar impacto do treinamento.

To guide a client towards modernizing employee training methods, start by assessing their current needs and goals. Identify gaps and areas for improvement, then recommend updated training approaches and technologies that align with their objectives. Provide examples of successful modern practices and offer a plan for gradual implementation.

Para modernizar o treinamento de funcionários, sugira a adoção de métodos digitais e interativos, como e-learning e gamificação, que aumentam o engajamento e a retenção do conhecimento. Promova o uso de plataformas de aprendizado contínuo e personalizado para atender às necessidades individuais. Integre feedback em tempo real e análise de dados para ajustar os treinamentos conforme necessário. Encoraje uma cultura de aprendizado contínuo e flexível, permitindo que os funcionários aprendam no seu próprio ritmo.

Revamp employee training by introducing unconventional methods. Set up escape rooms, where employees solve puzzles related to their job tasks. Implement reverse mentoring, pairing senior executives with junior employees for knowledge exchange. Host artistic workshops led by artists, musicians, or dancers to foster creativity. Organize role reversal days, where managers become interns and vice versa. Finally, conduct storytelling bootcamps to enhance communication skills through narrative crafting.

Guiding a client towards modernizing their employee training methods involves demonstrating the benefits of contemporary approaches and providing a clear plan for implementation. Here’s how you can effectively lead them through the transition: Assess Current Training Methods: Conduct a Review: Evaluate the existing training methods and their effectiveness. Identify any gaps or inefficiencies compared to modern practices. Gather Feedback: Collect input from employees and managers on their experiences with the current training methods. This will help in understanding the limitations and areas for improvement.

Ask why they are apprehensive from using new techniques. Find a way to make them feel more comfortable with new training by asking the right questions to give them the confidence they need for the task. Go thru it with them giving them pointers so they can complete the task by themselves with confidence. Lastly don't be a one and done come back later and help them realize all the potential and benefits of the new process and or teaching.

If it helps I moved away from using the term Soft Skills some while ago as I found many managers undervalued them. I moved to using the term Delivery Skills instead as soft skills are the skills we need in order to actually deliver the products and services the organisation depends on. I found that those managers undervaluing soft skills accepted that Delivery skills are really vital and were more willing to release staff for delivery skill training and also embrace it themselves.

It's important to provide some evidence - use cases where technology has improved/enhanced learning outcome. Suggest that the company does a pilot and gathers feedback before a full-blown migration. The data-based evidence will nudge the organisation to move into the right direction gradually.

To drive organizational growth, it is crucial to cultivate an environment where continuous learning is valued and supported. A significant failure occurs when learning is not perceived as essential, or when training is seen as a disruption in efficiency rather than an time well-investment. Successful organizations ensure that when employees participate in training, their absence is supported by colleagues who share the workload. Also, post-training culture is critical-employees should return to an environment that values their new knowledge, providing opportunities to apply and share what they have learned. Sustaining enthusiasm and support for implementing new skills is key to fostering a culture of continuous improvement.

Sempre oriento meus clientes a olhar para "dentro de casa". Quem são os potenciais multiplicadores? Aqueles que atuam no dia dia sabem muito. Também é importante lembrar que treinar vai além da "sala de aula", podemos explorar a prática no dia dia, On The Job, recursos como livros, filmes, visitas técnica, lições aprendidas, benchmarking...pesquise a metodologia 70-20-10. Criar um clima de incentivo ao estudo e melhoria contínua através de estudos de grupos, já ouviu falar CCQ "Círculos de Controle da Qualidade", grupos cumbuca? São times multidisciplinares que buscam soluções com recursos próprios a partir da expertise dos integrantes. Nem falei de investimentos externos, imagina se vc tiver orçamento? Aí a situação é ainda melhor!

Modernizing employee training isn’t just about switching to digital tools—it’s about creating a structured, tech-enabled learning experience that aligns with business goals and fosters a culture of continuous development. Therefore, I would encourage my client to remain flexible and responsive to technological advancements and changing workforce needs while regularly updating the training content to stay relevant.