Comment gérez-vous les changements ou les problèmes inattendus au cours d’un projet audiovisuel?

When dealing with a new project. I always ask as many questions as possible about what my client wants to accomplish with the meeting that they are doing. This helps me understand their goals and expectations. Which helps me to see things technically that they may not have been aware of, and we can then offer a solution and be better prepared for the meeting.

In my experience, it's all in the preparation. A world leader in AV once said to me, "One hour of preparation in the warehouse can save hours on site." Simple things like labeling flight cases and rooms can save hours of confusion for the crew on site.

Regardless of the extensive planning. Evey project comes with a few surprises as there is 'human factor' involved. In addition to extensive planning, what's more important is the teams and managements will to accept the error, communicate it with the stake holders and explore ways to mitigate the impact. This would not only boost the morale of the team towards their leaders but also creates a lasting impression with the stakeholders that despite the odds, this is the team which can get the work done!

No audiovisual, o imprevisível é uma constante. Mesmo com todo o planejamento, imprevistos acontecem. A chave? Flexibilidade e foco. Seja flexível: Ajustar o plano rapidamente pode transformar problemas em oportunidades criativas. Comunique-se: Manter a equipe informada agiliza soluções e promove colaboração. Mantenha o foco: Mesmo com mudanças, não perca de vista o objetivo principal do projeto. Gerencie recursos: Reorganize tempo e recursos para minimizar impactos no cronograma. Adaptar-se é parte do processo.

All of these are important. But what I find even more so, is being Solutions-oriented. Playing the blame game takes up your most valuable resource. Time. It can also cause a fracture in your team at worse, or a distraction at best.

Things change in live events, sometimes even last minute. It's always great to be able to adapt under that pressure and remember to take a moment to take a breath and find a solution to what happened. Don't be scared to ask for help if you need it.

Teamwork is key, and one will always encounter challenges when on-site. Creating complex AV events is not easy, but having a great, flexible team and a reliable supplier base is critical to the event's success.

When issues arise, I’m quick to consult my team and network. Collaboration leads to creative problem-solving, and knowing the right people to reach out to can help us tackle challenges efficiently. Flexibility is crucial here; I try to stay calm and adapt to changes as they come. Strong relationships also provide support during tough moments, helping me navigate any bumps in the road.

I would say that having a flexible on-site project management system like "Monday" will allow you to make changes and keep teams updated on progress. I remember once when we had rehearsals for a large product launch in Las Vegas. Everyone was prepped and ready for the keynote speaker the day before, only for his flight to be delayed. The team around me was able to adapt quickly and focus on other areas of the project.

Feedback post-event is as important as the event itself. What went well? What can be improved next time? The AV world is constantly changing, with newer and more complex tech driving the shows. Be sure to document your learning and constantly strive to improve.

At the end of each project, it is essential to review how the results aligned with the objectives set at the beginning. These objectives serve as clear parameters to measure success and quantify the final impact. Gathering feedback from the team, the client, and other stakeholders provides a comprehensive view of what worked and what didn’t. It is important to document these observations and analyze them to adjust strategies and practices for future projects. Evaluation is not just a reflective exercise but a tool for professional growth and continuous improvement.

Após anos no mercado do audiovisual como atriz e jornalista, fui buscar na academia uma compreensão de futuro. O que constatei é que esse futuro já chegou há muito tempo, escancarando um mundo de possibilidades e mudanças na área. Sair do analógico para o digital foi só o começo, e a inteligência artificial já é uma grande aliada. Aliás, fico curiosa aqui com seus desdobramentos... Nada de estagnação. Acompanhar e compreender os processos é preciso. Além do que, é imprescindível que o profissional esteja desperto e aberto para o que ela trouxer.