Voici comment vous pouvez évaluer le succès et l’impact de vos projets de soins de santé.

Before diving into the assessment, it's imperative to delineate what success means for your healthcare project. Establishing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals sets a solid foundation. Imagine you aim to slash patient wait times—frame it as a SMART goal: reduce average wait time by 15% within six months. This clarity provides a definitive benchmark, enabling you to measure performance against a concrete standard.

A few states have spent billions of dollars on unhoused communities and don't have successful outcomes to show for it, and you've probably spent far less to have your impact, so don't beat yourself up too much :) We should be doing better at defining the types of outcomes we want to have, and understanding the potential unintended consequences of what we measure and why we are measuring it. On re-admissions, you can pat yourself on the back for lowering your rates, but the true outcomes could be that your providers simply refer complex cases out to other hospitals impacting them and not changing anything in the system. Being clear about what you are measuring and tracking over time can help you pivot when needed.

With your goals clearly defined, it's crucial to measure the outcomes. Data collection becomes your best ally—whether it's patient recovery rates, readmission stats, or satisfaction scores, these metrics are vital. Analyzing this data reveals if you're hitting, exceeding, or missing your targets. Ensure you account for variables that might distort results; precision in your analysis is key to an accurate assessment.

O feedback é sempre uma arma imprescindível de um gestor, muitas vezes negligenciada ou não utilizada. Só quem está sendo teoricamente beneficiado com seu programa que pode avaliar com precisão se realmente esse programa atende aos anseios desse público e quais são os gaps a serem melhorados

Patient feedback is gold. Directly tapping into their experiences through surveys, focus groups, or suggestion boxes offers invaluable insights. This feedback pinpoints what's working and what needs improvement. Understanding the patient perspective can guide impactful changes in healthcare delivery, ensuring your project not only meets clinical objectives but also enhances the overall patient experience.

Gauge the success and impact of healthcare projects by setting clear, measurable goals and key performance indicators (KPIs) from the outset. Use quantitative data such as patient outcomes, readmission rates, and cost savings, alongside qualitative feedback from patients and staff. Conduct regular reviews and audits to track progress against objectives. Implement patient satisfaction surveys and staff feedback mechanisms to gather insights. Compare results with industry benchmarks and standards. Finally, publish and share findings in relevant forums to validate impact and gather broader professional input.