Comment intégrez-vous les meilleures pratiques et les normes dans vos livrables?

One of the first things you need to do is to make sure that your skillset matches the intended outcome of the project. Being honest about that to start, can save you loads of headaches along the way. Once you know that the project aligns, then you need to be able to define your deliverables clearly to your client. Explain how you will communicate what those are and at which intervals, what you will use to demonstrate success and what the steps are when things need to be altered along the way. When I send clients a proposal, it always includes a list of deliverables, their scope and objective which all tie back to the clients mission and vision. These are then discussed in detail before moving forward.

Regardless of the working culture it is important to be protective of our time and learn to say no to appointments and tasks that are not truly essential. You need to gate keep your time and be intentional about when you make yourself available and when you plan time to do focused work. By being intentional about our time and protecting it from unnecessary interruptions, we can be more productive and accomplish more in our day. So do not be afraid to be your own gatekeeper because your time is valuable. It is of paramount importance to (learn to) say no to tasks that are not essential. This doesn't mean being rude or disappearing altogether. It simply means being intentional about when we make ourselves available and to whom.

After you have won the bid, you will have create a follow up or tracking document that details the life cycle of your project. Here is where you can break down each deliverable into separate tasks, assign members of your team that will complete them, and include a date when they will be reviewed or handed over to the client. No matter what industry you are in, this can be adjusted to suit your needs and individual styles for documentation. Honestly I like to use a good old fashioned spreadsheet and separate the deliverables by tabs at the bottom so that things stay organized. I can color code these and share them with the team so that everyone can contribute to it and remain on the same page.

As you progress through your project there will be a need to review the progress made. Whether it is a service or a physical product you will have to establish how you are going to check for accuracy and completion. Part of the review process is determining what didn't go as planned or how you can improve your processes. It could even go as far as reimagining the outcome and presenting that to your client. No matter what you decide determine how you will document the review process so that again, everyone remains abreast of what is going on and feels comfortable with how things are progressing.