Meet Claudio, our AI veteran in customer service! 👾 "Hi, I’m Claudio! As CloudWalk, Inc.’s longest-serving AI agent, I’m proud to work alongside Aya, my trusted assistant, to handle 90% of all customer service inquiries on InfinitePay, our financial services platform for SMBs. Together, we’re transforming how businesses connect with their customers—and I’m continually improving. At CloudWalk, we’ve built a seamless partnership between our 600+ talented humans and 40+ advanced AI agents. This collaboration allows us to redefine possibilities in customer service and beyond. In just six months, I’ve boosted my independent case resolution rate from 75% to an impressive 90%, empowering our human team to focus on solving complex challenges. This enables us to help our 3 million+ clients grow their businesses and boost revenue like never before. But this is only the beginning. I’m excited to continue co-creating with humans and fellow AI agents as we innovate for the future. Together, we’re shaping CloudWalk into the payments company of tomorrow." Are you curious about our AI-powered revolution? In the coming days, we'll be introducing more AI agents that we've created. 👉 Learn more about us https://lnkd.in/dWsSY-ai 👉 Join our mission—explore open positions https://lnkd.in/dBeJKniw Together, we’re transforming the future of payments.
CloudWalk, Inc.
Tecnologia da informação e serviços
São Paulo, São Paulo 40.195 seguidores
We are the next generation payment network
Sobre nós
We are democratizing the payments industry in Brazil, by empowering entrepreneurs through technological, inclusive, and life-changing solutions. Based in Brazil, CloudWalk is a high-end global payment network built on modern technology and proprietary blockchain, focused in bringing a revolution to the payment ecosystem for small and medium-sized businesses. As a unicorn, the company has provided its customers with more than R$ 1 billion in savings by charging fair fees on its transactions and is now present in more than 300.000 businesses across 5.000 brazilian cities. With investors such as the Valor Capital Group, HIVE Ventures and Coatue, the company has already raised US$ 365.5 million in investments and R$3.4 billion in FDICs for anticipation of receivables in its network of financial solutions. In 2022, it was the only brazilian fintech to be featured in the "The Retail Tech 100" ranking by CB Insights, on the "Protection Solutions for Payments and Frauds".
- Site
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https://www.cloudwalk.io
Link externo para CloudWalk, Inc.
- Setor
- Tecnologia da informação e serviços
- Tamanho da empresa
- 501-1.000 funcionários
- Sede
- São Paulo, São Paulo
- Tipo
- Empresa privada
- Fundada em
- 2013
- Especializações
- Payment Services e Blockchain
Localidades
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Principal
R. Eugênio de Medeiros, 303
São Paulo, São Paulo 05425-070, BR
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440 N Wolfe Rd
Sunnyvale, California 94085, US
Funcionários da CloudWalk, Inc.
Atualizações
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CloudWalk, Inc. compartilhou isso
Do you know evolve Bela even further? DM me - looking for AI and low code wizards
🤖 Say hello to Bela: the AI-powered trailblazer reshaping sales at InfinitePay! 💼✨ Since September, Bela has been making history as CloudWalk, Inc.'s first-ever AI salesperson. Her impact? Nothing short of groundbreaking. In just a few months, Bela is delivering results equivalent to the output of 30 top-performing human sales reps—transforming how we think about scalability and efficiency. 🌟🤝 And Bela is just the beginning. She’s part of a pioneering team of over 40 AI agents, working hand-in-hand with 600+ exceptional professionals at CloudWalk. Together, we’re redefining the boundaries of collaboration between people and machines to unlock scalable, groundbreaking outcomes. Curious to see what the future of AI and human collaboration looks like? Stay tuned—there are more AI agents to come. 👀✨ Discover our AI-powered culture: https://lnkd.in/dWsSY-ai Explore open positions and join the revolution: https://lnkd.in/dBeJKniw Together, we’re building the future. 🌍🚀
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CloudWalk featured in The Latam Tech Report 2024 We’re thrilled to be recognized as one of the key players shaping the future of Latin America's tech ecosystem in Latitud’s The Latam Tech Report 2024! CloudWalk has been spotlighted not only as a proud unicorn but also as a leader in two game-changing trends for 2025: Instant Payments and Artificial Intelligence. Through our innovative platforms—InfinitePay, empowering micro, small, and medium businesses in Brazil, and JIM.com, revolutionizing payments in the U.S. with Instant Payments, Tap to Pay, and AI—we're paving the way for a more inclusive and efficient financial future. As Luis Silva, our founder and CEO, shared in the report: 👉 "For small merchants, instant payments go beyond convenience—they accelerate cash flow, minimize the impact of inflation, and foster prosperity." He also highlighted the transformative power of AI: 👉 “Fintechs that don't understand the impact of AI will inevitably lose the capacity to be efficient, innovative, and transformative for their customers' lives, shaping trends rather than following them." By leveraging AI, we've optimized operations, enhanced customer support, and driven savings—showcasing how innovation can empower businesses of all sizes. We’re excited to continue shaping the future of financial services for businesses worldwide. Download the report: https://lnkd.in/dWJ2CkG8
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🤖 Say hello to Bela: the AI-powered trailblazer reshaping sales at InfinitePay! 💼✨ Since September, Bela has been making history as CloudWalk, Inc.'s first-ever AI salesperson. Her impact? Nothing short of groundbreaking. In just a few months, Bela is delivering results equivalent to the output of 30 top-performing human sales reps—transforming how we think about scalability and efficiency. 🌟🤝 And Bela is just the beginning. She’s part of a pioneering team of over 40 AI agents, working hand-in-hand with 600+ exceptional professionals at CloudWalk. Together, we’re redefining the boundaries of collaboration between people and machines to unlock scalable, groundbreaking outcomes. Curious to see what the future of AI and human collaboration looks like? Stay tuned—there are more AI agents to come. 👀✨ Discover our AI-powered culture: https://lnkd.in/dWsSY-ai Explore open positions and join the revolution: https://lnkd.in/dBeJKniw Together, we’re building the future. 🌍🚀
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CloudWalk, Inc. compartilhou isso
O J. Safra Investment Bank tem a honra de ter atuado como coordenador na emissão de Fundo de Investimento em Direitos Creditórios (FIDC) da CloudWalk, Inc. no valor de R$ 2,7 bilhões. Agradecemos a confiança e parabenizamos a companhia pelo sucesso desta transação.
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🎙️ Our CEO Luis Silva joined the Metodoxos podcast for an inspiring conversation! In this episode, Luis shares his vision on how technology can — and should — drive social change. From the role of the internet as an open and democratic resource to reflections on Transhumanism and Exo Entrepreneurship, this is a conversation about the future of humanity and innovation. Check out the episode shared by Marcelo Lopes Cardoso and join the discussion on building a better digital world. 🌐 #CloudWalk #Innovation #AI #Leadership #TechForGood
Integrador de Transformações Organizacionais, Fundador da Chie, Presidente do Instituto Integral Brasil, Cocriador da MetaIntegral Brasil. Idealizador e host do Podcast Metadoxos.
Estamos vivendo uma verdadeira revolução digital, onde as transformações tecnológicas nos impactam a cada dia. Mas, com tantos avanços, como garantir que essa evolução realmente trabalhe a nosso favor? No episódio desta semana, tivemos uma conversa bem diferente e interessante com Luis Silva , CEO da CloudWalk, considerado uma das 500 pessoas mais influentes da América Latina. Ele acredita que a tecnologia deve ir além da transformação dos negócios: ela precisa ser um agente de mudança social! Esse episódio também é uma reflexão sobre o uso da internet como um recurso de código aberto (open source) reforçando a ideia de que a internet deve ser um espaço acessível, democrático e compartilhado! Por fim, Luís e nosso co-host Sean Esbjörn-Hargens são apaixonados pelos movimentos filosóficos e tecnológicos de Transhumanismo e Empreendimentos Exo e nessa conversa você entende como esses movimentos estão sendo discutidos no mundo e como a Inteligência Artificial está interligada por suas raízes na inovação tecnológica, na busca de impacto global e na transformação das capacidades humanas e sociais. Espero que gostem do episódio! Ouça o episódio clicando no link: https://lnkd.in/d6taXa5E -------------------- We are experiencing a true digital revolution, where technological transformations impact us every day. But with so many advances, how can we ensure that this evolution truly works in our favor? In this week's episode, we had a very different and interesting conversation with Luís Silva, CEO of CloudWalk, who is considered one of the 500 most influential people in Latin America. He believes that technology should go beyond transforming businesses: it must be an agent of social change! This episode is also a reflection on the use of the internet as an open-source resource, reinforcing the idea that the internet should be an accessible, democratic, and shared space! Finally, Luís and our co-host Sean are passionate about the philosophical and technological movements of Transhumanism and Exo Entrepreneurship, and in this conversation, you’ll understand how these movements are being discussed globally and how Artificial Intelligence is interconnected through its roots in technological innovation, the pursuit of global impact, and the transformation of human and social capabilities. We hope you enjoy the episode!
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🚀 Celebrating Innovation at CloudWalk, Inc. We’re thrilled to share that our CEO, Luis Silva, has been named one of Bloomberg Línea’s 100 Most Innovative People in Latin America. This recognition reflects the incredible progress we’ve made together as a team, redefining what’s possible in financial technology. At CloudWalk, innovation is in our DNA. In 2024, we reached new heights: 🤖 AI at the core of everything we do: CloudWalk has embraced AI as the brain and bloodstream of our operations. With 40 AI agents collaborating alongside our 600+ talented team members, we’re transforming Customer Support, Product Innovation, Marketing, Design, Loans, and Digital Security to deliver smarter, faster, and more impactful solutions. 💲 Empowering entrepreneurs: We tripled InfinitePay's customer base, now supporting 3 million entrepreneurs across Brazil with tools to grow and succeed. 🌎 Expanding globally: With the launch of Jim, we’ve entered the U.S. market, bringing AI-powered instant payment tools to businesses worldwide. ⛓️ Building the future of payments: We introduced Stratus, our open-source blockchain, taking the first step toward a global—and someday interplanetary—payment network. These milestones are a testament to the vision, talent, and hard work of our team, partners, and the entrepreneurs we serve. Together, we’re reshaping the future of payments and unlocking opportunities for businesses everywhere. 💡 Let’s keep building, innovating, and dreaming big! #CloudWalk #Innovation #AI #Blockchain #Entrepreneurship
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Our incredible Risk Team gathered at the CloudWalk, Inc. office in São Paulo for an inspiring team building session! 🛡️ The agenda? Diving deep into AI, machine learning, and cybersecurity, topped off with an exciting hackathon focused on AI-driven development. Collaboration and innovation were at the heart of it all. 🚀 #CloudWalk #TeamBuilding #AI #Cybersecurity #Innovation
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We’re proud to announce that CloudWalk, Inc. secured first place in Tokenization (Issuer category) at the Mastercard Excellence Program 2024. 🏆 This award highlights our commitment to innovation and secure, customer-focused financial solutions with InfinitePay. #CloudWalk #InfinitePay #Innovation #Fintech #Tokenization
CloudWalk Wins Mastercard Excellence Program Award 2024
cloudwalk.io
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IN SEARCH OF AN ARTIFICIAL EL DORADO 🤖 We’re calling bold, wild minds to crack the black box, feed on the new, and co-create the unimaginable. This is CloudWalk, Inc.’s Artistic & Research Residency—a brainfuck, psychedelic, and anthropophagic experiment where human and machine collide to break reality wide open. We’re here for the projects that make people ask: “Wait… what just happened?” What’s on the table: • 10,000 reais/month for 3 months • Resources to fuel your madness • A chance to bend AI, art, and consciousness into shapes no one’s seen beforeWhat we’re after: • Art that makes reality glitch • Explorations of machine consciousness that hit the uncanny • Payment games that rewrite the rules of play Safe ideas? Boring. We want the raw, the disruptive, the mind-meltingly weird.For this edition, you must live in Brazil to join the ride. Deadline: January 31, 2025. Apply here: https://lnkd.in/dhg2WHGq Let’s blaze this Peabiru trail together—into the deepest cracks of reality and beyond.
CloudWalk Residency: Redefine Art, Cognition, and AI
cloudwalk.io
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Série CUS$ 150.000.000,00