DevRev

Is your customer data scattered across tools? That’s a recipe for missed churn signals. DevRev’s Conversational Customer360 unifies data from support tickets, incidents, and user sessions into one comprehensive health score. 👉Risk detection made easy: Identify at-risk customers and uncover what’s impacting their health. 👉Customizable metrics: Prioritize and weigh key data points like satisfaction and ticket resolution times. 👉In-app analytics: Get instant insights powered by DevRev's knowledge graph and create custom workflows. Equip your teams with this powerful tech to prevent churn and ensure seamless customer support. Learn more: https://dvrv.ai/3BOECJU #ConversationalCustomer360 #DevRev #CustomerSupport #AgentOS

Effortless Bay Area 2024 was DevRev’s 2024 in a nutshell, a story of milestones and transformation. With an incredible lineup of speakers, we explored the transformative power of tech, AI, and design. It was here that Dheeraj Pandey, CEO and Founder, DevRev, unveiled SaaS 2.0, showing how AI can simplify complex systems and build deeper customer connections. AgentOS was introduced by Michael Machado, DevRev's CVP Product and Brand, as the “central nervous system” of businesses. The event closed with inspiring insights from Vinod Khosla and Navin Chaddha, who mapped out AI’s role in making SaaS 2.0 the future of enterprise software. So, what’s next ? After leaving our mark in the Bay Area, Effortless is heading to Mumbai, India. This February, Effortless Mumbai 2025 will answer a big question: How will SaaS 2.0 bring about a revolution in India's tech world? The stage is set, the momentum is real, and we’re ready to make history. Are you ready to be a part of this history? Register now: https://dvrv.ai/49MVQE9 #EffortlessMumbai2025 #DevRev #TechConference #India #MumbaiEvents #AIfromtheHeart #AI #Design #NativeAI #AgentOS

The holiday season is one of the busiest times for support teams. From endless tickets to sky-high expectations, the pressure is real. But don’t let the chaos dim your holiday spirit. With smart planning and a little help from AI, your team can handle the rush like pros while keeping customers (and themselves) happy. Here’s how DevRev can help: 🤖 AI at your service: Tools like Turing AI deliver instant, 24/7 responses, cut down workloads, and route complex issues seamlessly. 📚 Empower customers: AI-powered self-service options let customers find answers quickly with smart help centers. 💌 Proactive support: Predict customer needs and share relevant info upfront, reducing inquiry spikes. With DevRev’s AI tools and PLuG, deliver proactive, seamless support while giving your team more time to enjoy the holidays. Let AI do the heavy lifting so you can focus on creating memorable customer experiences. Learn More 👉 https://dvrv.ai/4fpU1hC #CustomerSupport #HolidaySeason #AIpowered

Nearly 9 out of 10 buyers are willing to pay more for a great customer experience, research by PwC shows. So, customer-centricity isn’t just nice to have—it’s essential. In his chat with Unite.AI, Dheeraj Pandey, CEO and Founder of DevRev, shared how DevRev is transforming enterprise SaaS by making customers central to product development. Drawing from his Nutanix journey, he noticed enterprise software often solves isolated problems, not the big picture. Starting fresh in the AI era, DevRev was built with one mission: bridge the gap between developers and customers. With no-code AI agents, businesses cut response times by 30%, allowing human agents to focus on high-value tasks. As Dheeraj puts it, “Do fewer things but do them better.” Thanks, Unite.AI, for spotlighting DevRev’s journey toward SaaS 2.0: https://dvrv.ai/41zgV2W #CustomerExperience #AI #SaaSInnovation

Imagine a workplace where customer-centricity isn’t just a philosophy—it’s something you bring to life every day. At DevRev, we’re not just creating software; we’re building the future of how businesses and people connect, collaborate, and grow. With a global footprint and a flexible hybrid work model, we believe that great talent has no boundaries. From engineering to sales, customer success to finance—your skills have a place to shine. Here, you’ll work with cutting-edge AI and technology, partner with brilliant minds, and focus on what truly matters: delighting customers. Are you ready to create impact, embrace innovation, and help shape a customer-first world? Apply now: https://dvrv.ai/4iJjxRI #JoinDevRev #WeAreHiring #CustomerCentric #GlobalCareers

Bangalore: The tech capital of India, where every coffee break is a lively debate about tech and business, and the streets buzz with ideas shaping the future of innovation. Nestled in this vibrant city is DevRev Bangalore, a workspace where we engineer the next big leap in tech: https://dvrv.ai/3BzydSO Our meeting rooms honour visionaries of science and tech—Ada Lovelace, Alexander Fleming, Samuel Morse, Marie Curie—reminding us daily of the power of bold ideas and relentless curiosity. Thoughtfully designed spaces, cozy corners, and natural light create the perfect ambience for our team to build, create, and push boundaries. Curious to see where imagination meets execution? Let’s take you on a tour! #DevRevStories #OfficeTour #InspiredWorkspaces 

Grace Hopper. The “Queen of Code” who stands tall as one of the key pioneers in modern computing. Whether it's being one of the first programmers of the Harvard Mark I protocomputer, or inventing the first compiler, or co-developing COBOL—her contributions transformed computing forever. Grace's resilience and innovation helped her break barriers. She famously remarked: "The most dangerous phrase is, ‘We’ve always done it this way.’" At DevRev, we draw inspiration from her groundbreaking work and relentless spirit with our gr·ai·ce initiative: https://dvrv.ai/4iGAble Named in her honor, this program is about empowering women to lead in AI, championing diversity in tech, and building a community that learns, grows, and innovates together. Let’s build a future inspired by Grace’s legacy, where bold ideas and diverse voices shape what’s next. #GraceHopper #AI #WomenInTech #DevRev

Over the last decade, India has evolved from mobile-first to product-first, making strides in digital payments, quick commerce, and AI-powered services. But the product landscape is still dominated by legacy tools that fragment workflows and slow teams down. The solution? A radical shift to SaaS 2.0, which is faster, simpler, and AI-native. SaaS 2.0 will usher in a future where smarter systems reduce complexity, streamline processes, and empower teams to focus on what truly matters. This February, DevRev invites you to Effortless Mumbai 2025, a premier conference where AI meets Design, to harmonize humans and machines. Why attend Effortless Mumbai ? • Discover: Game-changing tools like AgentOS and modern Customer 360. • Inspire: Learn how SaaS 2.0 redefines productivity, collaboration, and knowledge discovery. • Participate: Hands-on workshops, panels, and certifications tailored for CX and engineering leaders. Let’s redefine the future of work, together. Event details: 📅 Date: February 27, 2025 | Thursday 📍 Venue: JW Marriott, Mumbai, India Don’t miss out! Register now: https://dvrv.ai/4gxQSxc See you at Effortless Mumbai 👋 #EffortlessMumbai2025 #DevRev #TechConference #India #MumbaiEvents #AIfromtheHeart #AI #Design #NativeAI #AgentOS

Startups are fuelled by bold dreams, but the journey to success is anything but simple. From racing to build an MVP to navigating the complexities of scaling, founders often face challenges like scattered data, disconnected tools, and siloed teams. In such a fast-paced environment, clarity and agility are not just helpful—they’re essential. That’s why startups need DevRev’s AI Knowledge graph. Imagine a single source of truth that connects every piece of your startup’s puzzle—features, customer tickets, developer contributions, and business insights. DevRev’s Knowledge Graph turns fragmented data into actionable insights, giving startups the clarity to make smarter decisions and the agility to stay ahead. Here’s how DevRev helps startups thrive: 💡MVP acceleration: Build faster by directly connecting customer feedback to your development process. 💡Scaling with ease: Seamlessly manage growing complexities with AI-driven customer insights and streamlined workflows. 💡Sustaining growth: Keep innovating with custom AI agents, advanced analytics, and a unified SaaS platform. When you adopt DevRev early, you’re not just choosing a tool—you’re embedding an AI-first approach into your startup’s DNA. This means better decisions, stronger collaboration, and a laser focus on what matters most: your customers and products. Ready to turn challenges into opportunities? Let’s build, scale, and innovate together: https://dvrv.ai/3VIVN6G Gaurav Arora, Rasika Vinayagam, Ruchit Kaplesh, Samhita Mukherjee, Elio Nicolas Trincado Hidalgo #Startups #AI #DevRev #KnowledgeGraph

A day in the life of a customer support agent can feel like a marathon. 😓 Endless tickets. 📧 Back-and-forth emails. ⚙️ Manual updates. 🔄 The constant juggle between tools. All these make it challenging to focus on what truly matters: Helping customers. But what if you could prioritize the essentials and do away with those long hours? With DevRev, shift the focus: 👉Automate repetitive tasks and prioritize essentials. 👉Access all customer insights in one place for faster responses. 👉 Collaborate seamlessly across teams to cut resolution times. Spend less time managing chaos and more time building relationships and solving problems. Do less and achieve more with DevRev: https://dvrv.ai/3Da5PqO #CustomerSupport #DevRev #SupportSimplified #WorkSmart