Stitch

What should last-mile delivery services be focusing on to offer a fast, seamless and efficient experience in an increasingly competitive landscape? Today, South Africans are spending, on average, around 10% of their income on online purchases. The growing popularity of marketplaces like takealot.com, SHEIN, and most recently, Amazon, has also placed greater demand for efficient services. Coupled with increased internet penetration, we expect the growth of online purchases in the country will only continue to rise. Learn more about the three most popular categories for last-mile delivery and how you can optimise your payments operations to be the first at the door: https://lnkd.in/digzTWn3

Why choose Stitch Card for pay-ins? With the integration flexibility we offer, you're enabled to choose between three ways to integrate, depending on your business's needs. We'll work with you to ensure seamless card transactions for your customers and full compliance with changing regulations. Choose between: ✅ Hosted pages. Leverage pre-built, fully customised (html/css level editing) hosted pages which can be integrated through a redirect or iframe. Hosted pages are mobile optimised and work seamlessly with native applications experience. ✅ Secure fields (SDK). Customise and style embedded form fields for a unified user experience – without redirects. Build your own payment pages and leverage fully customisable Stitch elements to enhance security. ✅ Pure API. Ensure consistent UX with a fully customisable CSS and complete control over the payments flow. Create dynamic payment flows based on user behaviour, preference or risk assessment, improving user experience and conversion rates. Learn more about how Stitch Card is designed to help you meet your unique business goals: https://stitch.money/card

As businesses scale, payments flows and backend processes can quickly become dated, manual and clunky if finance and payments teams aren't continually looking at optimisation and automation. We outlined a few ways enterprise businesses can think about implementing automation and optimise their payments backend processes. Challenges faced might range from keeping up with fraud, to keeping costs low and minimising failed payments – all while still offering a seamless customer experience. When optimising payments processes, enterprises should think about: ✅ Optimise for mobile. 77% of South African consumers make e-commerce purchases via a mobile. As a result, smooth mobile-first payment experiences are a must both online and in-store. ✅ Leverage 3D Secure authentication protocols + real-time fraud detection tools. Improve your authorisation rates and ensure end-user payments data is kept secure to avoid fraudulent payments and the risk of unnecessary chargebacks. ✅ Automate payment processes. Remove administrative burden and risk of human error by leveraging a holistic orchestration solution to manage payments, report and reconciliation processes in a one place. ✅ Streamline commerce across all sales channels. Synchronise customer data, orders, product info and payment methods on a centralised platform to ensure a consistent experience for customers + for efficient data analysis. See which optimisation strategies are right for your business and how to measure their success: https://lnkd.in/dfxeftND

The higher education market share is expected to reach over USD 2 trillion by 2033. That's a lot of money to move. Between tuition and fees, loans, scholarships, salaries and cash for students to use on day to day expenses like meals and books, the sector faces many money movement challenges when it comes to managing liquidity, debt and cash flow. These challenges are often aggravated by antiquated, manual treasury and accounting systems. Institutions, schools, and financing partners need smart payments solutions to streamline operations and provide high-quality, reliable services. Here, we explore the unique needs of education institutions, and the fintechs created to help solve some of their money movement challenges, and how Stitch payment solutions could help: https://lnkd.in/dB5UMevz

As more South Africans seek ways to trade and access foreign capital, forex and CFD trading continues to grow in popularity. How can forex platforms stand out from the competition? While forex and Contract for Differences (CFD) trading products are somewhat commoditised, brokers and platforms can gain a competitive edge by establishing themselves as the most reliable and reputable providers in the market. High-performance payment processing, including seamless deposits and withdrawals, is key to achieving this. Here are various strategies for forex and CFD trading platforms to optimise their payments processes and user experience to boost retention + increase conversion: https://lnkd.in/ddmy92wQ

"To effectively combat fraud, it's crucial to understand how it manifests across various payment methods and products, and its potential impact on Stitch and our merchants. With this knowledge, we can better protect our organisation, the businesses we serve and their end users." - Ena-Marié Louw What does South Africa’s financial fraud landscape look like today?  From mobile payments fraud and account takeovers to payment card fraud and fraudulent chargeback claims, the types and sophistication of fraudulent activities is growing. Businesses engaged in online payments, from e-commerce platforms to providers of financial services, including forex, cryptocurrency exchanges, PSPs and TPPPs like Stitch, must make it a priority to understand and combat these dangers. Here, Stitch Senior Fraud and Risk Analysts Ena-Marié Louw (CFE) and Jessica Hookins, CAMS explore how the fraud landscape is evolving across South Africa: https://lnkd.in/dc578BNR

"To thrive in this evolving landscape, multi-channel sales integration is necessary to meet shoppers where they are. A unified commerce platform enables retailers to deliver consistent, flexible experiences across both online and in-store environments..." Consumers are showing a growing demand for personalised and seamless omnichannel and unified commerce journeys. 64% of consumers say they would prefer to shop from a brand that has both a physical and an online store, and 61% say they want seamless communication across sales channels, with their journey and data following them. Embracing unified commerce ensures consistency, data sharing, and a wide variety of checkout options for the customer, no matter where they're buying. Learn more about unified commerce, its benefits, and how to successfully implement it here:  https://lnkd.in/dz-vVWNP

"We provide all of the wallets that you want and the payment processing as part of a single integration. And that works whether the experience is in a native application, whether you're on the web, whether the client hosts the payouts page or we do, it's the same everywhere." As the popularity of digital wallets like Apple Pay, Google Pay and Samsung Wallet continues to rise, can you afford not to offer them? Stitch Product Manager Thomas Mathew explains how digital wallets work and how his team is working on making digital wallet transactions even smoother for Stitch merchants here: https://lnkd.in/diucT4-f

Since introducing Apple Pay as an option, some Stitch merchants saw their conversion increase from 77% on card to 94% on Apple Pay. In addition, 20% of transaction volume was conducted via Apple Pay at launch. Demand from consumers, and the boost in conversion, is clear. Merchants that don't offer digital wallets including Apple Pay will soon fall behind. Learn more about our digital wallets solution here: https://lnkd.in/dfcarFju

"One common friction point for South African consumers is the need to repeatedly enter card details for online transactions." Eliminating friction for card payments is essential for boosting conversion rates. Stitch has done a lot of work to make card payments as seamless and reliable as possible. One of the ways we achieve this is by tokenising card details, securely storing them on behalf of merchants. This means that, for returning customers, payment is just a click away. Card payments are the most popular digital payment method in South Africa. Here's a refresher on the basics of card payments from Stitch Product Manager Joshua Gordon, including how the four-party model works. https://lnkd.in/drwK8Ykt