Thank you to everyone who joined us at the insightful Agentforce World Tour in Chicago! This week, at the Salesforce AI Innovation Summit for Manufacturing and Consumer Goods, we announced Manufacturing Concierge Agent, powered by Agentforce. Yesterday at our Manufacturing Executive Lunch with Salesforce, the enthusiasm for an agent-driven future was truly inspiring. We left the event excited about the discussions we had with industry leaders around the future of streamlining operations, enhancing customer engagement, and optimizing sales processes through advanced AI-driven insights and automation. Curious about how Agentforce can integrate with your organization? Learn more here: https://lnkd.in/eTa4cjXA #SalesforcePartner #AgentforcePartner #ManufacturingConciergeAgent
About us
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
- Website
-
https://osf.digital/
External link for OSF Digital
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Quebec, Quebec
- Type
- Privately Held
- Specialties
- cloud technology consulting, cloud technology integrations, cloud application development, digital transformation, multi cloud solutions, connected commerce strategies, ecommerce replatforming, Salesforce Platinum Partner, Salesforce products integration, Salesforce Marketing Cloud, Salesforce Commerce Cloud, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Communities Cloud, B2C ecommerce, B2B ecommerce, Quick Start Commerce, omnichannel commerce, mobile commerce, ecommerce support and maintenance, storefront management, ecommerce enablement, global commerce rollout, headless commerce, commerce subscriptions, commerce marketplaces, artificial intelligence, and Data Cloud
Locations
Employees at OSF Digital
-
Bogdan Enache
Multicloud MarTech Architect | Marketing Cloud & Data Cloud | Senior Manager at OSF Digital
-
Greg Schraff
Helping customers makes sense of marketing strategy, technology, and data to provide better user experiences.
-
Joanna Alexander
Ecommerce Leadership | Digital Transformation | Strategic Advisor| VP Ecommerce | VP Product Management
-
Arneek Multani
Co-Founder & Managing Partner, Sunstone Partners
Updates
-
B2B customers now expect seamless, B2C-like experiences. That’s why we’re excited to unveil the Manufacturing Concierge Agent, powered by Agentforce and built by OSF Digital, this week at the AI Summit in Chicago with Salesforce! OSF Digital’s VP of Technology, Rob Smith, demonstrated how this innovative solution transforms customer interactions, delivering faster issue resolution, exceptional engagement, and streamlined management of assets, warranties, and more. Stay tuned for updates and insights on how Agentforce and OSF Digital are elevating the customer experience in manufacturing! Learn more: https://lnkd.in/eTa4cjXA #OSFDigital #SalesforcePartner #AgentforcePartner #ManufacturingConciergeAgent Aaron Kelly Angela Yee Heenan Bobbiann Froemke Sean Sternfeldt Marco Del Duca, PMP Heath Brownsworth Kendra Hollinger
-
-
🌟Celebrating 2024 Customer Success🌟 2024 was a transformative year for OSF Digital, marked by building trust through innovation and connection. We enriched our partnerships and expanded our AI-powered solutions to support our customers' digital transformation journeys. With remarkable new clients, steadfast partners, and our committed team, we achieved #OSFexcellence. https://lnkd.in/gQcKWaAr Here's to continued growth and success in the years to come! 🚀 #CustomerSuccess #Innovation #DigitalTransformation #OSFDigital
-
💡Stay on the cutting edge of innovation with OSF Digital! Subscribe to our newsletters and get the latest trends, expert advice, and innovations in digital transformation delivered straight to your inbox. Don't miss the opportunity to stay informed and advance your knowledge. Each month we offer: 🔧 A technical newsletter: dive right into the heart of technology with in-depth analyses, practical tips, and updates on the latest innovations. Ideal for deepening your technical knowledge. 📈 A strategic newsletter: take a global view with insights on market trends, strategic advice, and case studies. Perfect for aligning your strategies with industry best practices. Sign up today: https://lnkd.in/eB9B7wNM
-
-
🚀 OSF Digital – Your Agentforce Expert Partner🚀 Transform Your Business with Agentforce: Data + AI + Automation = Excellence Discover how Agentforce leverages GenAI and data-driven insights to enhance operations and drive business success. Watch how we transform autonomous agent interactions into powerful business outcomes using GenAI, data, and APIs. Dive into Our Series of Articles to Learn How to Enhance Efficiency, Boost Customer Satisfaction, and Drive Growth- Learn more: https://lnkd.in/edRnzWtb #Agentforce #SalesforcePartner #AgentforceWorldTour #Salesforce
-
-
We are proud to volunteer with Salesforce for Refuge Network UK today. Supporting an organisation that does such vital work for people in really challenging situations reinforced how even a few hours of our time can create a significant positive impact. These moments remind us how powerful collective compassion can be. #CommunityImpact #Volunteering
-
-
We are pleased to announce Harvey Nichols’ successful go-live on the Salesforce Data Cloud platform. Harvey Nichols, the UK’s leading luxury retailer, has again partnered with OSF Digital to enhance operational efficiency, customer engagement, and conversions with a unified system supporting peak-season transactions. “We have been working towards a greater level of insight and personalization for some time. Working in partnership with OSF Digital and Salesforce has enabled us to achieve this goal, which will not only further personalize our customer experience but also improve efficiencies and future-proof our systems. We are already starting to leverage these capabilities as we go into peak trade thanks to the fantastic team effort throughout the project”, said Annabel Thorburn, Ecommerce Director, Harvey Nichols. Read the full story here: https://lnkd.in/gFVUmw8x #SalesforceDataCloud #OSFDigital #CustomerEngagement #DigitalTransformation Ellen Modin, Tomas Taujanskas, James Kothari-Henry
-
-
🎉OSF Women's Network Awards 2024 🎉 We are thrilled to announce the winners of the OSF Women's Network Awards 2024! These incredible individuals have shown exceptional dedication, innovation, and leadership, making a significant impact within our community and beyond. Join us in celebrating their achievements! 🌟 🏆 #RisingStar of the Year: Diana Dimitrova 🤝 #OneTeam 2024 Award: Célia Santos 🚀 #OutPerform 2024 Award: Tara Ogle 🌍 #ResultsAnywhere 2024 Award: Alina-Mihaela Asandei 🏅 #OSFExcellence 2024 Award: Rene F. 🔄 #DrivenByChange 2024 Award: Daniela de Jeu 💪 #OSFStrong 2024 Award: Isabelle DUVAL Special recognitions go to: 🌟 Community Award: Larissa Cain ✨ Special Award: Melinda Magyar And the prestigious title of: 👩💼 Woman of the Year: Jules Takagishi Congratulations to all our winners! Your achievements inspire us all. Let's continue to uplift and empower each other! 💪💖 Learn more about the OSF Women's Network: https://lnkd.in/g4am9hyd Ramona Marinoaia Oana Dereli Delphine Hay #OSFWomensNetwork #Awards2024 #Empowerment #Leadership #Celebration
-
-
Last week's End of Year Celebrations at Sketch was an unforgettable event for the OSF Digital UK team. It was amazing to see so many customers and valued team members come together to remind us of the amazing journey we've had this year. We also want to extend our heartfelt thanks to Salesforce for their continued partnership. Your support and collaboration have been invaluable, and we look forward to achieving even more together in the future! As we look back on the past year's achievements, we're also incredibly excited about the opportunities ahead! Looking forward, we're committed to continuing our journey of innovation and excellence. Together, we'll embrace new possibilities and aim for even greater accomplishments in FY25. Here's to an awesome year behind us and an even more promising one ahead! #SalesforcePartner Garry Larner Oana Dereli Cathrine Levandowski James Wall Joe Michniewicz Chris Coplin Sean Catlin Anna Bromley Abigail Byre Gavin Simpson Michael Lee Issy Coleman Paula Nicola
-
-
-
-
-
+1
-
-
🎧 Catch the Latest Episode! Our very own Rob Smith, Global VP of Technology at OSF Digital, sat down with Natalija P., Salesforce, to discuss the game-changing potential of Agentforce and how OSF is driving innovation within the Salesforce ecosystem in this new episode of the Salesforce Commerce Cloud Innovation Podcast. From the fast-paced enablement at Dreamforce to real-world use cases like AI-powered sentiment analysis and autonomous agents, this conversation dives deep into: ✅ How Agentforce redefines customer experiences. ✅ The transformative power of generative AI in commerce and beyond. ✅ Why trust is critical in deploying AI solutions. Rob shares fascinating insights, including the evolution of technology, the future of commerce, and his personal take on adopting an AI-first mindset. 🚀 Listen now to explore how OSF Digital is staying ahead of the curve in connected commerce and AI innovation: https://lnkd.in/gifQT-Ey #Agentforce #SalesforcePartners
-