The Best Sustainability Solution Will Not Win the Market
Those old enough may remember WordPerfect. In the 1980s and early 1990s, WordPerfect was the dominant word processing software and was widely regarded as superior to MS Word. However, by the late 1990s, WordPerfect was nearly extinct. Its demise was attributed to a failed migration to the Windows environment and aggressive marketing and bundling strategies by Microsoft.
I bring this up because, despite common belief, building a quality, feature rich, Software/SaaS ESG solution does not guarantee success. An effective and dynamic marketing strategy is equally essential.
At KanataQ, we already see stark differences in the marketing strategies of the 100+ sustainability solutions listed on our platform (https://kanataq.com/). Some providers are highly proactive: they regularly refine their messaging, experiment with different pricing models, update their categories, and most recently, have embraced KanataQ Trust Score by actively requesting client endorsements (Kudos for REDEFINE TECHNOLOGIES and EmitIQ for being the first two providers to do so). Conversely, other providers have created their KanataQ profile but never logged back in, nor have they sought a single client endorsement.
In a market as crowded as the ESG solutions space, a deliberate, proactive, and consistent marketing strategy is crucial for any company aiming to succeed in this fast-growing sector. Since August 26, we have generated close to 1,300 leads for companies listed on KanataQ. If you’re not receiving many of these leads, it’s worth asking yourself: Why? What can you do differently to capture the attention of these potential clients? And if you’re not succeeding on KanataQ, where else might you be losing?
Many people mistakenly equate marketing with advertising. While advertising is a component of marketing, the broader discipline also encompasses pricing, messaging, relationship-building, product positioning, and more. Leveraging position marketing, Microsoft veteran Monica Harrington offers valuable insights into why Microsoft prevailed over WordPerfect in her blog (https://lnkd.in/gSfPFpyR), she explains:
“While WordPerfect might be racing to include more features, we were out to jumpstart a years-long campaign to change the criteria by which word processors were judged to emphasize usability first, the length of the feature list not at all... Ironically, in my view, it was only when we gave up the power positioning and emphasized simplicity and usability that we started to gain real traction.”
Knowing they couldn’t outmatch WordPerfect on features, Microsoft shifted the emphasis towards utility and placed simplicity at the core of its marketing message. This example underscores an essential truth: knowing how to position and differentiate your product is as important as what your product can or cannot do.