What a year it's been! 🚀 So much change and lots of new opportunities. We're so grateful to our amazing customers and partners for their trust and collaboration. Together, we've generated millions in upsell revenue and embraced efficiency in short-term rentals. Looking ahead, we're excited to continue innovating and empowering vacation rental managers with the tools they need to stand out and grow through exceptional guest experience. Happy New Year from the bottom of our hearts! ✨ #HospitalityTech #ShortTermRentals #VacationRentals #EnsoConnect #GuestExperience #GuestCommunication #GuestManagement #HappyNewYear
Enso Connect
Hospitality
Toronto, Ontario 4,554 followers
Connect, Configure and Monetize Your Guest Experience. Powered by AI
About us
A dynamic guest experience platform that leverages AI and custom automations to streamline, personalize and monetize guest interactions. We connect to best-in-class hospitality tech solutions to create a seamless experience for property managers, homeowners and guests in the short-term rental industry.
- Website
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http://www.ensoconnect.com
External link for Enso Connect
- Industry
- Hospitality
- Company size
- 11-50 employees
- Headquarters
- Toronto, Ontario
- Type
- Privately Held
- Founded
- 2019
- Specialties
- Guest Experience, Hospitality, Short Term Rentals, Hospitality Software, Guest Technology, and Hospitalitytech
Products
![Click here to view Boarding Pass]()
Boarding Pass
Hotel Management Software
A digital guest experience from inquiry to checkout and beyond! The Boarding Pass is the new way of interacting with guests. A highly customizable web-based guest super app with your own brand. The Boarding Pass combines 7 systems in one: Guest verification Digital check-in GDPR compliant email & data collection Check-in automation Smart lock integration Custom upsells Guidebooks Simply send the link to your guests prior to check-in, and let the Boarding Pass lead them through their entire vacation stay journey. Save time and reduce questions asked, increase revenue with upsells, know and trust your guests, streamline access with smart locks, build your brand and get more direct bookings. All this while providing your guests with a smooth digital experience they expect and love.
Locations
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Primary
Get directions
Toronto, Ontario M5J0A7, CA
Employees at Enso Connect
Updates
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Creating detailed local recommendations for guests - from restaurants to attractions - is crucial for great reviews and repeat bookings. But let's be honest: building comprehensive guidebooks has always been time-consuming. Until now. Introducing Guidebook V2: 🗺️ Smart location search by category 📍 Customizable radius around your property 🤖 AI-powered summaries from Google Maps/Places data ⭐ Live reviews and ratings included ✨ Beautiful, instant formatting What took days now takes 2 minutes. Early adopters are already seeing the impact. How much time do you spend creating your digital guidebooks? #HospitalityTech #VacationRentals #AI #ShortTermRentals #GuestExperience #GuestSatisfaction #LocalRecommendations #LocalAttractions #GuestExperiences #DigitalGuidebooks #DigitalGuidebook #WelcomeBook
Co-Founder & CEO @ Enso Connect Inc. | Forbes 30U30 (Toronto) | Vacation Rentals & Hospitality |
Hospitality pros know the value of providing guests with personalized recommendations - top restaurants, cozy bars, must-see attractions, and hidden gems. It’s not just about answering common questions; it’s about elevating the guest experience, inspiring 5-star reviews, and turning first-time visitors into loyal advocates. But honestly - building comprehensive, high-quality guidebooks has always been incredibly tedious... until now. ✨ How it works: 1️⃣ Choose your category: restaurants, shopping, attractions, etc. 2️⃣ Set your desired radius around your property. 3️⃣ Let EnsoAI do the heavy lifting. It automatically pulls rich data from Google Maps/Places - complete with descriptions, reviews, and ratings - to create thoughtfully curated guidebook sections in minutes. What used to take days can now be done in a fraction of the time. Early adopters are already raving about how this feature is making their life easier and elevating their guest experience! This is a huge and often overlooked use case of AI in short-term rentals — for creating professional, guest-centric guidebooks at scale. So… how long does it take you to create a good digital guidebook? ⬇️ Let me know and let’s save you some valuable time! ⏳✨ #HospitalityTech #VacationRentals #AI #ShortTermRentals #GuestExperience #GuestSatisfaction #LocalRecommendations #LocalAttractions #GuestExperiences #DigitalGuidebooks #DigitalGuidebook #WelcomeBook
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2024 was a dynamic year for the short-term rental industry - slowly stabilizing demand, fierce competition, and growth challenges pushed operators to adapt technology even more. What really stood out? From regulatory shifts and extreme weather to the rise of new travel behaviors, the industry faced challenges head-on - and uncovered opportunities for growth in 2025. 🏚 What tested resilience? 🏆 Where did we win? 🔮 How can we prepare for what’s next? Dive into our End of Year Wrap for the takeaways and trends shaping your STR strategy for the coming years. What were your defining moments of 2024, and what are your predictions for 2025? #ShortTermRentals #HospitalityTech #YearInReview #VacationRentals #HospitalityTechnology #RevenueManagement #TravelTrends
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Yesterday, we had a great conversation with John An about #MaximizingRevenue in #VacationRentals. 🌟 From #RevenueManagementTools enhanced by expert insights to strategies for driving #IncrementalRevenue through #upsells and fees, the discussion was packed with valuable takeaways. Things even got heated when we dove into operational upsells. Early check-in and late checkout remain untapped opportunities for many property managers, often dismissed as too challenging due to logistics and tight turnover schedules. Here’s the reality check from Francois: 💡 “We’ve talked to hundreds of property managers who said it wouldn’t work - until they realized guests are more than willing to pay for as little as 30 minutes of early access.” Let’s break it down: ✅ What’s the actual operational impact of unlocking the door 30 minutes early? ✅ If your property isn’t ready 30 minutes before a guest arrives, isn’t that pointing to a larger operational issue worth addressing? These upsells don’t just boost your revenue - they improve guest satisfaction, lead to glowing reviews, and encourage repeat bookings. 💬 Are you taking advantage of operational upsells? If not, what’s holding you back? #VacationRentals #HospitalityTech #GuestExperience #Upselling #ShortTermRentals #HospitalityTechnology #GuestSatisfaction #GuestJourney #EarlyCheckIn #LateCheckout #HospitalityUpsells #IncrementalRevenue #RevenueManagement #VacationRentalRevenue #STRRevenue
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We know you don’t like building guidebooks - we get it it’s a ton of work. But that changes today. You’re going to love creating guidebooks. With our advanced yet incredibly simple drag-and-drop builder, there’s no more endless typing and scrolling. Watch the mini demo to see it in action, then get in touch with us to enable this feature in your account. Not an Enso user yet? Join us today and start creating amazing guidebooks in a fraction of the time! #VacationRentals #ShortTermRentals #HospitalityProfessionals #PropTech #GuestExperience #VacationRental #ShortTermRental #AIinHospitality #DigitalGuidebooks #WelcomeBook #DigitalGuide #Guidebooks #GuestManagement #GuestCommunication #GuestJourney
Co-Founder & CEO @ Enso Connect Inc. | Forbes 30U30 (Toronto) | Vacation Rentals & Hospitality |
🚀 Introducing Digital Guidebooks V2: Easy Drag & Drop Builder Guidebooks are time consuming ⏳. We've heard you and redesigned a solution that makes content creation faster ⚡, slicker ✨, and truly customizable 🎨. Simple. • Drag and Drop ready-to-use sections • Blocks for headers, text, images, videos, buttons, and places • AI-powered content pre-filling for effortless customization This means you can focus solely on your welcome and amenity guidebooks (which will soon be automated too) 📚✨, while we take care of local places, attractions, restaurants, and museums with well-structured content. 👉 If you're an Enso Connect user, contact us - we'll enable it instantly! Not yet? Watch the video to see how it works or book a 15-minute call to go through the details. 🧩 Try out our new guidebook builder and create something amazing with Enso blocks! #VacationRentals #ShortTermRentals #HospitalityProfessionals #PropTech #GuestExperience #VacationRental #ShortTermRental #AIinHospitality #DigitalGuidebooks #WelcomeBook #DigitalGuide #Guidebooks #GuestManagement #GuestCommunication #GuestJourney
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📈 Turning the Market Tide: +26% Revenue Growth in a -5% Market 🌟 #ShortTermRentals aren’t just mini-hotels. They’re unique, dynamic, and demand a whole new approach to revenue management. While hotels rely on established protocols, #STRs thrive on tailored strategies and nimble adjustments. Join our webinar tomorrow, where John An will share how, in a market like Atlanta, which saw a 5% decline, a #PropertyManager achieved a 26% YTD growth by combining #DynamicPricing tools with expert revenue management strategies. It’s not just about having the right tools; it’s about knowing how to use them effectively. 👉 Tune in to learn how they did it 🔗 Link in the comments #RevenueManagement #ShortTermRentals #STRGrowth #TechStackOptimization #VacationRentals #HospitalityRevenue
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What does 2025 hold for your vacation rental revenue? According to Hostfully's #HospitalityTrends 2024 report, the vacation rental industry continues to see revenue growth, though at a slower pace compared to the post-pandemic boom. In 2024, the majority of surveyed property managers grew by 30-40%. 📊 What's interesting is that operators with 25-99 properties saw the highest revenue growth. Why? According to the report, they’re quicker to adopt new tools, try fresh strategies, and find ways to cut costs. 💡 The top strategies for growth, mentioned by PMs were portfolio expansion, enhanced marketing, upsells and AI adoption. What strategies are you implementing for growth in 2025? Join our upcoming webinar to discuss this. Find details in the comments. #VacationRentals #ShortTermRentals #HospitalityRevenue #RevenueManagement #RevenueGrowth #HospitalityUpsells #HospitalityAI #ScaleRentals #HospitalityProfessionals #PropertyManagement
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Vacation rental agreements: protect your rentals without upsetting your guests Let’s face it—guests aren’t thrilled about signing contracts. But as a property manager, you know protecting your property and business is non-negotiable. So, how do you strike the right balance between security and guest satisfaction? Here’s the key: crafting rental agreements that guests actually want to sign. Transparency, simplicity and a user-friendly signature process. This quick demo, shows how you can simplify and streamline the signing process for your guests. Do you require guests to sign agreements in your rentals? What are your tips to make it smooth for everyone? #VacationRentalAgreements #ShortTermRentalAgreement #VacationRentals #ShortTermRentals #GuestExperience #GuestVerification #GuestOnboarding #RentalAgreements
Co-Founder & CEO @ Enso Connect Inc. | Forbes 30U30 (Toronto) | Vacation Rentals & Hospitality |
Let's talk about short-term rental agreements. They're a standard practice in our industry. But let's be honest—guests hate signing contracts. And I get it. No one likes paperwork when they're on vacation 🌴. But as operators, we also have properties and businesses to protect 🏡. So, how do we strike a balance between guest satisfaction and security? Here's what we've learned works best to get guests to actually sign those agreements: 1️⃣ Be upfront – Disclose the agreement in the listing description. Transparency builds trust 🤝. 2️⃣ Keep it human – Make it simple, friendly, and readable ✍️. 3️⃣ Make it frictionless – No printing and scanning. No unnecessary stress. Guests should be able to sign easily—and get a copy right away 📄. The experience matters. In this quick demo bite, I’ll show you how to make signing a vacation rental agreement straightforward and stress-free for guests. Are you a yes or no for rental agreements? How have you made the process seamless for guests? #VacationRentalAgreements #ShortTermRentalAgreement #VacationRentals #ShortTermRentals #GuestExperience #GuestVerification #GuestOnboarding #RentalAgreements
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🏆 We're thrilled to be shortlisted for the Skift #ShortTermRental Awards! Honoured to be recognized in the "Best Digital Product" category alongside industry powerhouses like: PriceLabs, Hostfully, Beyond and Hostaway! #HospitalityTechnology #HospitalityInnovation #HospitalityTech #HospitalityPros #GuestExperience #PropertyManagement #RevenueManagement #SkiftShortTermRentalAwards
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Another great industry event in the books! We had impactful conversations at the #DARM Conference about the growing adoption of AI in vacation rentals and the rising expectation for tech vendors to deliver on these capabilities quickly. The expert prediction - those who provide real value to hospitality operators today will lead the race tomorrow. Exciting times are ahead for our industry! #VacationRentals #ShortTermRentals #HospitalityAI #HospitalityTechnology #HospitalityTech #Innovation #DARMConference #HospitalityIndustry
Co-Founder & CEO @ Enso Connect Inc. | Forbes 30U30 (Toronto) | Vacation Rentals & Hospitality |
Returning from a quick hop at DARM Conference, where I had the chance to discuss AI's role in optimizing talent with Steve Trover - Better Talent, Sam Dundas, and Shahar Goldboim. I’m happy to see growing confidence in AI as a tool to enhance efficiency in hospitality teams. The fear of AI replacing jobs is giving way to curiosity about its potential, with more property managers embracing it in their businesses. Oh, and Simon Lehmann shared his predictions for hospitality tech in 2025 - let’s just say, it’s going to be a hell of a ride! But the highlight of my trip was visiting Destin Dreamers, connecting with their team, getting feedback, and planning an exciting roadmap for next year. Big things are on the horizon - stay tuned! #VacationRentals #ShortTermRentals #AIinHospitality #DARMConference #GuestExperience #GuestCommunication #GuestMessaging #GuestApp #GuestJourney #GuestPortal #RevenueManagement #VacationRentalUpsells #Upsells #HospitalityCRM #HospitalityTech #HospitalityTechnology #HospitalityProfessionals #STR