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Kaizen, TQM & Lean Six Sigma for Business Excellence
E-Learning Providers
Onine, Kolkata 89,887 followers
About us
Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs.
- Industry
- E-Learning Providers
- Company size
- 1 employee
- Headquarters
- Onine, Kolkata
- Type
- Nonprofit
Locations
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Primary
Get directions
Onine, Kolkata Headquarters, IN
Employees at Kaizen, TQM & Lean Six Sigma for Business Excellence
Updates
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The #5Whys is a simple technique for #problemsolving. It involves asking "why" five times in a row to get to the root cause of a problem. This technique is often used in the #automotiveindustry to identify and fix problems with #vehicles. For #example, let's say that a customer brings their car into a #dealership because the engine is making a strange noise. The #mechanic might ask the customer: 1. Why is the engine making a strange noise? 2. Because the oil level is low. 3. Why is the oil level low? 4. Because the oil is leaking. 5. Why is the oil leaking? 6. Because the oil gasket is damaged. By asking "why" five times, the mechanic has identified the root cause of the problem: the oil gasket is damaged. Once the root cause is identified, the mechanic can take steps to fix the problem. The 5 Whys is a powerful technique for problem-solving because it forces you to dig deeper and get to the #rootcause of the problem. #quality #qualityassurance #qualitycontrol #qualitymanagementsystem #qaqc #continuousimprovement #learninganddevelopment #leansixsigmablackbelt #sixsigma
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