Epicenter

🎯 We’re Hiring! Join Team Epicenter!   Are you ready to take your career to the next level with a global leader in outsourcing solutions? 🚀 We’re on the lookout for passionate and skilled professionals to join our growing marketing team!   💼 Open Roles: ✨ SEO Executive (B2B Experience 3-5 Years) ✨ Content Writer (B2B Experience 3-5 Years)   👉 Why Choose Epicenter? 🌍 Work with global clients and make an impact 🤝 Thrive in a culture that values creativity and collaboration 📈 Unlock opportunities for growth, learning, and career advancement   Excited to apply? 💬 Comment below, and we’ll share the email ID for you to send your resume!    #Epicenter #LifeatEpi #EpicenterCareers #WeAreHiring #SEOJob #ContentWriterJob #MarketingJobs

Wishing you a season filled with Peace, Joy, and Laughter! May this holiday season bring warmth and happiness to you and your loved ones. Here's to ending the year on a high note and looking forward to the new year ahead! 🎄❄️  #Epicenter #FestiveGreetings #HappyHolidays #SeasonOfJoy

A Forrester study reveals that 53% of telecom customers switch providers due to unresolved service issues, often caused by inefficient support processes and fragmented data systems. At Epicenter, we specialize in supporting omnichannel customer experience and proactive issue management, ensuring faster resolutions and seamless experiences. Our AI-driven solutions streamline support workflows, reduce churn, and enhance satisfaction so your customers stay connected and loyal. 🎯 Ready to optimize CX and reduce customer churn? Let’s chat - www.epicenter.tech #Epicenter #FutureIntelligently #BPO #Telecom #CustomerExperience

A McKinsey study shows that 67% of travelers consider prompt communication critical. Still, many hotels face challenges with 24/7 guest support and real-time issue resolution, leading to negative reviews and lost loyalty. At Epicenter, we enhance guest experiences with round-the-clock omnichannel support, quick booking assistance, and personalized service resolutions. From handling high query volumes to ensuring seamless check-ins, our BPO solutions help you deliver unforgettable guest experiences. 🎯 Ready to make every stay exceptional? Connect with our CX experts to elevate your guest experience today! Click here - www.epicenter.tech #Epicenter #FutureIntelligently #BPO #Hospitality #GuestExperience

A McKinsey study shows that 57% of real estate clients expect instant updates on their inquiries yet delays due to manual processes and disjointed systems often hinder trust and satisfaction. Epicenter bridges this gap with 24/7 responsive support, automated lead management, and real-time query resolution. From virtual property tours to seamless scheduling, our tailored BPO solutions ensure faster, more efficient interactions that convert leads into loyal clients. 🎯 Let’s elevate your customer experience and close deals faster - https://lnkd.in/gMVDCebF #Epicenter #FutureIntelligently #BPO #RealEstate #CustomerExperience

A McKinsey study shows that 57% of real estate clients expect instant updates on their inquiries yet delays due to manual processes and disjointed systems often hinder trust and satisfaction. Epicenter bridges this gap with 24/7 responsive support, automated lead management, and real-time query resolution. From virtual property tours to seamless scheduling, our tailored BPO solutions ensure faster, more efficient interactions that convert leads into loyal clients. 🎯 Let’s elevate your customer experience and close deals faster - https://lnkd.in/gMVDCebF #Epicenter #FutureIntelligently #BPO #RealEstate #CustomerExperience

A Forrester study reveals that 74% of patients expect seamless interactions across channels, yet many providers face challenges with long response times and disconnected systems, leading to dissatisfaction and attrition. Epicenter enhances patient experiences with 24/7 omnichannel support, patient appointment scheduling, Mediclaim processing, remote or telehealth care, patient enrollment, and proactive communication. Our tailored BPO solutions specific to healthcare industry can streamline workflows, minimize wait times, and ensure every patient feels valued and supported. 🎯 Let’s transform your Patient Experience to deliver trust and efficiency at every touchpoint! Connect with our PX Experts here - https://www.epicenter.tech #Epicenter #FutureIntelligently #BPO #Healthcare #PatientExperience

In today's fiercely competitive landscape, outsourcing has become a crucial factor for a growth strategy. Whether it’s delivering 24/7 customer support, streamlining order fulfillment, BPO services empower E-commerce brands to thrive. Did you know? Companies leveraging data-driven outsourcing are 19x more likely to be profitable (McKinsey). Ready to transform your E-commerce operations? Dive into our latest blog to discover how BPO can be your next big growth move. 👉 Read the full article here – https://lnkd.in/d8zt2kY3 Looking to transform your E-commerce operations? Connect with our CX Experts here – https://www.epicenter.tech #Epicenter #FutureIntelligently #BPO #CustomerExperience #Ecommerce #GrowthPartner

We are thrilled to announce that Sahir, our Vice President - Operations, Quality, and Training, represented Epicenter as a part of the esteemed CXO Jury Panel at the The Great Manager Awards Ceremony 2024! We believe in fostering leadership that inspires innovation, drives excellence, and delivers unmatched customer experiences. Stay tuned for insights and key moments from this prestigious event!   #Leadership #GreatManagerAwards2024 #EpicenterExcellence #CXOInsights #CustomerExperience

A Forrester study reveals that 53% of telecom customers switch providers due to unresolved service issues, often caused by inefficient support processes and fragmented data systems. At Epicenter, we specialize in supporting omnichannel customer experience and proactive issue management, ensuring faster resolutions and seamless experiences. Our AI-driven solutions streamline support workflows, reduce churn, and enhance satisfaction so your customers stay connected and loyal. 🎯 Ready to optimize CX and reduce customer churn? Let’s chat - www.epicenter.tech #Epicenter #FutureIntelligently #BPO #Telecom #CustomerExperience