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Top AI Chatbot Apps for Customer Engagement

Explore a curated list of the top AI chatbot apps designed to enhance customer engagement. These apps are perfect for businesses looking to improve communication, boost customer satisfaction, and streamline support processes. Ideal for companies in need of efficient and innovative AI-driven customer interaction solutions.

11 Apps
4.4 ★ Avg Rating
Business Category
Last updated December 2024
Ada

Ada

4.7 ★ Free

Ada provides a powerful AI chatbot platform designed to automate and personalize customer service. It focuses on delivering accurate solutions and enhancing customer satisfaction through AI-driven interactions and predictive capabilities.

Best for: Mid to large businesses looking to automate customer service effectively

Pros:

  • Accurate solutions
  • Predictive capabilities
  • Enhances satisfaction

Cons:

  • Primarily suited for mid to large businesses
Available on
iOS Android
Visit Website
Intercom

Intercom

4.6 ★ Free

Intercom is a comprehensive customer messaging platform that facilitates personalized customer engagement. It features chatbots to automate responses, ensuring timely support and interaction with customers across channels. The app integrates well with various platforms, making it a versatile tool for businesses of all sizes.

Best for: Businesses of all sizes seeking comprehensive customer messaging solutions

Pros:

  • Integrates with various platforms
  • User-friendly interface
  • Versatile tool

Cons:

  • Can become expensive
  • Requires learning curve
Available on
iOS Android
Visit Website
Tars

Tars

4.5 ★ Free

Tars is a chatbot creator that enables businesses to improve customer interaction through automated conversations. With its easy-to-use drag and drop design, companies can build AI chatbots that streamline customer service and boost engagement efficiently.

Best for: Businesses looking to streamline customer service with easy chatbot creation

Pros:

  • Drag and drop design
  • Streamlines customer service
  • Boosts engagement

Cons:

  • Limited template options
Available on
iOS Android
Visit Website
ManyChat

ManyChat

4.5 ★ Free

ManyChat delivers a robust AI chatbot service that connects businesses with customers on social media platforms. With an emphasis on marketing automation, it helps or conversions and engagement through personalized bot interactions.

Best for: Businesses seeking marketing automation via social media chatbots

Pros:

  • Marketing automation
  • Social media integration
  • Personalized interactions

Cons:

  • Learning curve for advanced features
Available on
iOS Android
Visit Website
Drift

Drift

4.4 ★ Free

Drift offers a conversational marketing platform that equips businesses with powerful AI chatbots to enhance customer interactions. The app aids in lead generation and converting website visitors into customers through real-time engagement and conversational AI.

Best for: Businesses focusing on enhancing customer interaction and lead conversion

Pros:

  • Real-time engagement
  • Enhances lead generation
  • Conversational AI

Cons:

  • Pricing can be high for small businesses
Available on
iOS Android
Visit Website

Landbot

4.4 ★

Landbot turns conversation design into a streamlined process for building chatbot apps without coding. It's designed to drive engagement through delightful conversational experiences for customers, focusing on customization and ease of use.

Best for: Businesses wanting to design custom chat experiences without extensive coding

Pros:

  • No coding required
  • Customization
  • Delightful experience

Cons:

  • Feature limitations on free plan
Available on
iOS Android
Visit Website
Zendesk Chat

Zendesk Chat

4.3 ★ Free

Zendesk Chat provides live chat solutions powered by AI to ensure swift customer engagement and resolution. The app's chatbots help manage large volumes of customer inquiries, making it suitable for businesses aiming for efficient and responsive customer service.

Best for: Businesses with a high volume of customer inquiries needing responsive solutions

Pros:

  • Efficient service
  • Handles large volumes
  • Swift engagement

Cons:

  • Can be complex to set up
  • Subscription needed
Available on
iOS Android
Visit Website
Freshchat

Freshchat

4.3 ★ Free

Freshchat offers a multi-channel customer messaging service powered by AI, improving engagement through fast and efficient chatbots. It integrates seamlessly with the Freshworks suite, ensuring a holistic approach to customer communication.

Best for: Businesses using Freshworks looking for integrated chat solutions

Pros:

  • Multi-channel support
  • Seamless integration
  • Fast engagement

Cons:

  • Requires subscription for full features
Available on
iOS Android
Visit Website

MobileMonkey

4.2 ★

MobileMonkey is an AI-powered chatbot app that aids businesses in engaging with customers across various messaging platforms. The app's unified chat inbox and robust automation features make it easy to provide instant support and drive customer satisfaction.

Best for: Businesses looking for cross-platform customer engagement tools

Pros:

  • Unified chat inbox
  • Robust automation
  • Cross-platform support

Cons:

  • Advanced features require paid plan
Available on
iOS Android
Visit Website
LivePerson

LivePerson

4.1 ★ Free

LivePerson offers AI chatbots to connect businesses with customers via conversational commerce. Its AI-driven platform centers on personalized experiences, enhancing engagement by tailoring interactions to customer needs and preferences.

Best for: Businesses focusing on personalized customer interactions

Pros:

  • Personalized experiences
  • Enhances engagement
  • Conversational commerce

Cons:

  • Setup can be complicated
Available on
iOS Android
Visit Website

Botsify

4.0 ★

Botsify provides an AI chatbot creation platform that empowers companies with tools to enhance customer support and engagement. Its ability to integrate with various platforms and ease of use makes it appealing for businesses focused on improving client interaction.

Best for: Companies aiming to improve customer support and engagement

Pros:

  • Easy integration
  • Simple to use
  • Improves client interaction

Cons:

  • May require some technical knowledge
Available on
iOS Android
Visit Website

Comparison Overview

App Rating Price Best For
Ada 4.7 ★ Subscription Ada provides a powerful AI chatbot platform designed to automate and personalize customer service.
Intercom 4.6 ★ Subscription Intercom is a comprehensive customer messaging platform that facilitates personalized customer engagement.
Tars 4.5 ★ Subscription Tars is a chatbot creator that enables businesses to improve customer interaction through automated conversations.
ManyChat 4.5 ★ Free with paid plans ManyChat delivers a robust AI chatbot service that connects businesses with customers on social media platforms.
Drift 4.4 ★ Subscription Drift offers a conversational marketing platform that equips businesses with powerful AI chatbots to enhance customer interactions.
Landbot 4.4 ★ Subscription Landbot turns conversation design into a streamlined process for building chatbot apps without coding.
Zendesk Chat 4.3 ★ Subscription Zendesk Chat provides live chat solutions powered by AI to ensure swift customer engagement and resolution.
Freshchat 4.3 ★ Subscription Freshchat offers a multi-channel customer messaging service powered by AI, improving engagement through fast and efficient chatbots.
MobileMonkey 4.2 ★ Subscription MobileMonkey is an AI-powered chatbot app that aids businesses in engaging with customers across various messaging platforms.
LivePerson 4.1 ★ Subscription LivePerson offers AI chatbots to connect businesses with customers via conversational commerce.
Botsify 4 ★ Subscription Botsify provides an AI chatbot creation platform that empowers companies with tools to enhance customer support and engagement.

Quick Tips

  • Utilize AI chatbots to handle common customer queries efficiently.
  • Integrate chatbots with your CRM to provide personalized customer experiences.
  • Regularly update your chatbot's content to maintain engagement and accuracy.
  • Choose a chatbot platform that supports your primary communication channels.
  • Leverage chatbot analytics to refine and enhance customer interaction.

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