To determine the best moving companies ranking, the Forbes Home editorial team analyzed 40 companies, with each company’s rating determined by evaluating a variety of metrics, including:
Types of Moves (10%)
When ranking for the types of moves category, we looked at each company’s availability of local, long-distance, interstate and international moving.
Services and Options (23%)
Availability of full-service packing and loading, unpacking and furniture assembly are factors in determining each company’s service and options rating. Also examined were available services such as vehicle and specialty moving ability, storage, shipment tracking and container moving options.
Nationwide Availability (25%)
We rated each company on its ability to provide local, long-distance, interstate and international moving services to and from anywhere in the U.S.
Company Information (2%)
A small percentage of our rating relies on how forthcoming individual companies are by providing upfront information about pricing, services and abilities.
Deposits and Online Quotes (12%)
Whether or not a deposit is necessary to lock in a reservation and the presence of an online price quoting system represents a portion of our rating decisions.
Customer Reviews (22%)
Moving is a customer service-focused business. As such, we placed a great deal of importance on customer review information when rating each company. We checked the Trustpilot star rating, BBB accreditation, score, years in business and ratio of complaints to reviews and Google ratings, which all lump into customer reviews.
Other Editorial Judgment Points (6%)
The editorial team looks deeper into categories like excess complaints, add-on services, insurance coverages and other miscellaneous factors that set a company above the competition.
All figures and facts were accurate at the time of first publication.