We developed our list of the best moving companies by first identifying competitors that met basic criteria such as licensing, insurance and legal registration. We reviewed the 52 most widely available companies from that list and scored them all based on 78 different attributes. Each company’s rating is determined by evaluating a variety of metrics, including:
Years in Business (5%)
The number of years in business each company has under its belt made up a small portion of our ranking scores.
Pricing and Insurance (23%)
A large portion of points awarded in our ranking system resulted from sample quote pricing, insurance and specifics of each, including the availability of online pricing, deposits required, quote types, pricing discounts, cancellation factors and the number of insurance options.
Move Types Available (5%)
Points were given to each company based on the types of moves offered, including local, interstate, long-distance, international, door-to-door and terminal-to-terminal, and whether each company operates as a broker or carrier.
Services and Options (20%)
Available options, including full-service packing and unpacking, shipment tracking, storage availability, container moving, packing supplies availability, furniture assembly and several others, made up 20% of the points awarded to each competitor.
Customer Reviews and Experience (20%)
Our customer reviews and experience category scoring included consumer input from several platforms, such as the BBB, FMCSA database, Consumer Affairs, Facebook, Google Maps and Trustpilot.
Customer Support Options (5%)
Customer support options were scored by evaluating each company’s availability of a live chat function, phone service specifics, an FAQ page and other helpful consumer information offerings.
Nationwide Availability (20%)
Availability points were awarded to each company based on the number of states, countries and regions it services.
Other Editorial Judgment Points (2%)
The editorial team looks deeper into categories like excess complaints, add-on services, insurance coverages and other miscellaneous factors that set a company above the competition.
All figures and facts were accurate at the time of first publication.