Apple Support 4+

I have used Apple support so many times mostly just for iPhone. I can’t say how grateful I am for the patients and the amount of time that it takes for me to understand and get the problem solved that they have given me incredible incredible patience as I said before because I am technologically impaired I’m almost 80 years old and I still can’t figure some of this stuff out. If it wasn’t for technicians that have been patient with me, I probably only be able to text and make phone calls on my phone. I love my Apple devices and again I am most grateful for the patience and help.. thanks again to all who have had the patience to help me the patience it takes for me to get through my problems for me to be able to use my devices be able to use my devices😅

I left my AirPod case in an uber and ordered a new one because I watched it get further and further away without the ability to contact the driver I decided to order another one. I ended getting my case back 45 mins later and called to cancel my case. They told me it would cancel and refund my money. 5 days later the case came and they refused to refund me. Now I lost an air pod without opening my new case, went to the Apple Store for them to tell no pairing with the old case. Also spent 4 hours on the phone trying to get refunded for my first Apple care since I paid for it again with the new case and they said they would refund the first one. Each representative telling me different things. Having to go back in the email for a receipt but my proof of purchase email wasn’t good enough to refund me $22. Now I put my serial number in for a replacement AirPod order and they sent a second generation to not match my first generation AirPod. Which costed $100 which means I’m going to spend another $100 because I’m already invested. I’ve probably spent 24 hours of my life dealing with Apple care, all of which I was so irritated with their absolute nonsense and clear reasons to rip you off as much as possible. I told myself I’d never buy an apple product again but after using Apple for so long I’m so used to it.

Ever since iOS 17 or 18, it’s become a nightmare to clear Safari history and even worse when I need to turn “Block All Cookies” on or off. The update is insanely horribly designed. Please count how many steps it takes to go into Settings, then into Apps, then into Safari, then to block all cookies or clear history. Apple programmers cannot tell me that they don’t know it’s important for users to clear our Safari history multiple times a day especially prior to entering sensitive apps!! And we need to block cookies until a shopping website requires us to turn the setting off in for the shopping cart to work. But after we order that pizza, we need to turn the setting on to block cookies again. These Safari settings should be right on the top layer within reach. We should be able to access these Safari settings in Control Center or as a standalone widget with as few steps as possible. But noooo, Apple did it the opposite way, and made it even harder to access than before (which had already been no picnic for years). Now it’s just absurd and annoying. Please fix this!!!! Thank you!