It is with great pride that Microsoft shares its position as a Leader within the Gartner 2022 Magic Quadrant for Field Service Management for the third consecutive year.
This year at Microsoft Ignite, we are showcasing new AI, automation, and collaborative solutions that help your business be more efficient, engage better across teams and departments, and deliver more breakthrough customer experiences.
This blog focuses on how Microsoft’s enhanced Tax Calculation capabilities help automate complex tax scenarios and deliver more scalable and easy-to-adopt tax solutions to our customers.
Traditional guidance or upskilling usually requires a trained trainer, a trainee, some mix of resources like work instructions, parts manuals, or checklists, and a real-world or simulated task to perform. In this scenario, a skilled worker (the trained trainer) guides the trainee through the job until they have mastered the process and can work alone.
Data is everywhere chief financial officers (CFOs) look these days. Senior finance leaders have more data in front of them than ever before—with insights to drive financial growth, disrupt sales, and transform customer experiences often hiding in plain sight. All the while, the roles of finance leaders are evolving.
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult.
For organizations to thrive in the modern environment, they need to innovate, and innovation takes time. Leaders that expect teams to be innovative without creating time for the innovation process will likely be disappointed by the results. But how can teams deliver more with less?
Today marks the preview release of Microsoft Dynamics 365 Intelligent Order Management, a new application that enables organizations to consistently deliver on order promises by proactively overcoming disruptions. Now, your organization can intelligently orchestrate fulfillment and automate it with a rule-based system that leverages real-time inventory and AI.
We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in Europe and North America. This landmark innovation brings together the worlds of customer experience and marketing automation and is designed to help businesses.
Finance leaders are organizations’ linchpins, and during crises such as the pandemic, they take on enormous responsibilities to steer their businesses through the storm while simultaneously preparing for the future.
When building a marketing technology (MarTech) stack, both the best-in-breed and single vendor approaches have their benefits and drawbacks. Today’s business realities has marketing operations teams and business leaders re-examining the best way to get necessary tasks accomplished: “one-for-each” or “one-for-all”.
The COVID-19 crisis has impacted all aspects of our lives, shifting the way we live, interact, do business, and more. Retail merchants worldwide are dealing with emerging sales scenarios to address contactless selling, rising operational challenges, and plunging demand exasperated by increased fraud.