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Dynamics 365

Product: Dynamics 365 Customer Insights

Blog posts for: Business Decision Makers IT Professionals
Photo of a female manager sitting in a hotel lobby approving a purchase order on her mobile device.
Published 
5 min read

Optimize your email marketing campaigns with advanced analytics features 

As a marketer, the key to optimize your email performance lies in understanding your customers. Every interaction with a customer is a goldmine of information, revealing critical insights into their behavior, preferences, and engagement patterns. Savvy marketers harness this data to tailor content, enhance customer experiences, and elevate engagement rates.
Enterprise office worker in focused work with a neutral facial expression.
Published 
4 min read

Omni-channel real-time personalization with Dynamics 365 Customer Insights and Optimizely 

The world is getting noisier, which makes it harder to earn customer attention. We’ve previously described the importance of hyper-personalization to break through the noise and enable customers to explore brands and products on their own terms. Regardless of whether they are consumers or business-to-business (B2B) buyers.
Team collaboration around a laptop in an office
Published 
2 min read

Announcing unlimited application installs in Dynamics 365 Customer Insights 

We’re excited to announce unlimited application installs when starting with Dynamics 365 Customer Insights, an improvement to our license definition and installation management experience. As of June 30, 2024 we’ve removed application installation limits for Customer Insights–Journeys (real-time journeys only) and Customer Insights–Data.
Two employees crouching down by boxes in a warehouse. The image incorporates the Dynamics 365 icon.
Published 
3 min read

Microsoft unveils AI features for manufacturers at Hannover Messe 2024 

At Hannover Messe, the world’s leading industrial trade fair, organizations across engineering, digital technologies, energy, and more will gather to demonstrate solutions for high-performance, sustainable industries. Microsoft is honored to attend this year’s event to showcase how Microsoft Dynamics 365 helps manufacturers.