Karen Mangia

President & Chief Strategy Officer I Fortune 500 Tech Customer Experience Exec I Executive Coach I Keynote Speaker I WSJ Bestselling Author | Thinkers 360 | TEDx Speaker

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2021: Accessing Another Chance

2021: Accessing Another Chance

January 22, 2021

10 likes

Top Five Trends Driving Customer Success Growth

Top Five Trends Driving Customer Success…

September 10, 2019

57 likes3 comments

The Relationship Recipe

The Relationship Recipe

March 14, 2017

28 likes5 comments

A Free Guide For the Climb Of Your Life

A Free Guide For the Climb Of Your Life

October 31, 2016

1 like

What if the secret to your success is "less?"

What if the secret to your success is "less?"

September 29, 2016

87 likes34 comments

If You Can’t Buy A Following, Then How Do You Build One?

If You Can’t Buy A Following, Then How Do…

July 7, 2016

20 likes3 comments

Service With A Smile - Imperative or Impossible?

Service With A Smile - Imperative or…

June 23, 2016

9 likes

Seven Decisions On The Path To Customer Success

Seven Decisions On The Path To Customer…

June 3, 2016

37 likes4 comments

Reflecting Reality in Your Good News Culture

Reflecting Reality in Your Good News Culture

May 21, 2016

8 likes

Be In The Know: Customer Experience Headlines

Be In The Know: Customer Experience…

May 6, 2016

42 likes15 comments

Getting Into Sticky Situations With Customers

Getting Into Sticky Situations With Customers

April 22, 2016

20 likes8 comments

Electric Beginnings That Scale Your Future Power

Electric Beginnings That Scale Your Future…

April 8, 2016

10 likes

"Wins, Losses & Lessons"

"Wins, Losses & Lessons"

March 24, 2016

17 likes3 comments

The Crisp Feedback & Crispy Chicken Connection

The Crisp Feedback & Crispy Chicken…

March 17, 2016

20 likes9 comments

Is Your “Room With a View” Limiting Your Point of View?

Is Your “Room With a View” Limiting Your…

February 26, 2016

13 likes1 comment

How Cuba Changed My Customer Relationships

How Cuba Changed My Customer Relationships

February 12, 2016

9 likes

Would your customers recognize your company based on your commercials?

Would your customers recognize your company…

February 5, 2016

6 likes

If Feedback Is a Gift, Whose Name Is On the Package?

If Feedback Is a Gift, Whose Name Is On the…

January 22, 2016

15 likes2 comments

How much is that blog post in the window?

How much is that blog post in the window?

January 15, 2016

3 likes

Does your punchline match your headline?

Does your punchline match your headline?

January 8, 2016

6 likes4 comments