Zuora Community

Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency. Zuora is reserving the following dates and times for potential quarterly maintenance for the calendar year 2025. Timeline for each data center is estimated. 2025 Zuora Billing, Payments, Platform and Revenue Maintenance Schedule: https://lnkd.in/gmn8CD9y

As 2024 winds down, it's time for your year-end close. Just as important is the month-end close process a task that can be overwhelming for finance teams in subscription-based businesses where precision and speed are key. We've prepared a set of best practice checklists to guide you through both your year-end and month-end close activities. These resources are designed to give detailed, step-by-step instructions with corresponding video tutorials for more explanation. Equip yourself with these tools to efficiently and effectively close your books in Zuora Billing.

Zephr has upgraded its CDN and Reverse Proxy functionality to leverage the edge compute capabilities of Cloudfare's Workers platform. This update brings significant benefits, such as enhanced speed, reliability, and security. This article explains the migration plan, the required configuration changes, and answers to frequently asked questions (FAQs) to help you understand and prepare for the update:

At our December Global Support Best Practice Workshop, we talked about the importance of correctly authorising your emails with DKIM. What you will discover is that it's not as simple as just changing the from address. Understanding how to properly authenticate your emails leads to better deliverability because customers can’t pay their invoices if they do not receive them!

Are you ready for your year-end close? Check out our year-end and month-end close best practice checklists in the Zuora Community which includes step-by-step guides and videos.

Starten Sie das neue Jahr richtig mit der Zuora DACH Community! Wir veranstalten eine User Group in Stuttgart und würden uns freuen, wenn Sie dabei sind. Treffen Sie andere Anwender, erfahren Sie mehr über aktuelle und kommende Features und verbringen Sie Zeit mit unserem Team! Werfen Sie einen Blick auf die Agenda und melden Sie sich hier an! https://lnkd.in/gDqb4nFn?

Zuora provides a rich Events and Notifications Framework that supports sending a notification based on out of box events, custom (object change) events, and daily scheduled events based on your evaluation criteria. This ensures you have the right tool of the trade to communicate to your customers and your users in a timely manner. Discover the latest with Zuora Events and Notifications from our most recent Table Talk:

3 tips to help diagnose why your usage records stay in pending status after a bill run in Zuora: Tip #1: Usage Rating Logic to help you understand why usage records stay in Pending status so you can troubleshoot the issue. Tip #2: Usage Upload Validations to help you understand the system validations when usage records were uploaded to guide you in solving usage upload errors. Tip #3: Usage Records Cannot Be Added to Draft Invoices which helps you understand the system behavior when usage charges are billed which will help you identify a solution. Learn more and watch a demonstration from our most recent Global Support Workshop.

EverCommerce is getting ready to implement Zuora and they're looking to hire a Senior Business Systems Analyst – Order to Revenue. For more information see the Community Job Forum post: https://lnkd.in/g-BrB9S4

As 2024 winds down, it's time for your year-end close. Just as important is the month-end close process a task that can be overwhelming for finance teams in subscription-based businesses where precision and speed are key. We've prepared a set of best practice checklists to guide you through both your year-end and month-end close activities. These resources are designed to give detailed, step-by-step instructions with corresponding video tutorials for more explanation. Equip yourself with these tools to efficiently and effectively close your books in Zuora Billing.