The Multifamily Mind Podcast

🎶 Started from the bottom now we're here! Yvette Evans shares her career journey from the pivotal roles in #multifamily of Concierge and Property Manager up to C-Suite and gives great tips on how you can model this in your multifamily adventure as well. She and Steve also discuss some key points about maintaining a healthy mental balance while climbing that career later - a lesson we can all learn from. Watch the final episode of this season now, wherever you get your podcasts! (or by checking the links in the comments 😉)

#DropDay! In our final episode of 2024, Yvette Evans walks us through her career in #multifamily, from her time as a leasing agent to now serving as the VP of National Sales for Leap. Yvette provides valuable insights and future perspectives for those seeking to pivot their careers towards new horizons in 2025. Watch or listen now! Youtube: https://lnkd.in/ge2VPeHc Spotify: https://lnkd.in/gHnur-6g Apple Podcasts: https://lnkd.in/geUVRMt3 The Multifamily Mind Podcast is #superpowered by SalesMail - the easiest way to generate and convert more tours with personalized video. Unleash the power of video via email, text, CRM, and more!

High rent or high tech—which drives your turnover? Property managers often blame turnover on factors they can’t control, but Zego’s latest report reveals otherwise. Residents cite rent affordability and unmet service expectations—areas where YOU can make an impact. To create lasting resident relationships: ➡ Prioritize affordability. ➡ Double down on maintenance and security. ➡ Balance innovation with human connection. What changes can you make today? Dive into the data and insights!

Curious about what a professional journey looks like in #Multifamily? 🤔 Mark your calendars for Wednesday, December 18th where Steve Wunch sits down with long-time friend Yvette Evans as she shares her experience growing with and within the multifamily universe. This will be our last episode of 2024 and we hope it inspires you to look toward 2025 with a new outlook on career opportunities in this incredible industry! The Multifamily Mind Podcast is #superpowered by SalesMail - the easiest way to generate and convert more tours with personalized video. Unleash the power of video via email, text, CRM, and more! 

“I get excited when I see people grow in this industry.” Pam said it best: multifamily is a place where anyone can succeed. From leasing agent to C-suite, the path is yours to create—and the opportunities are unmatched. Hear why longevity and growth are at the heart of #multifamily. 🎧Listen now: YouTube: https://lnkd.in/g_zJQfuh Spotify: https://lnkd.in/gjbTCDbe Apple Podcasts: https://lnkd.in/g_m6U3hT

The best managers do this one simple thing to create a happier workplace culture. They approach challenges with curiosity, not judgment. This might feel glaringly obvious. So why does this matter? Because it helps in everyday situations, like: 🗨️ Making hard feedback easier to give, because it feels like a conversation, not criticism. 🤝 Helping employees feel comfortable sharing when something’s wrong. 🧠 Finding solutions faster when things aren’t going as planned. For more multifamily hacks, this episode of the Multifamily Mind with Pam Pederson’s got you covered! Watch or listen now: YouTube:  https://lnkd.in/g_zJQfuh Spotify: https://lnkd.in/gjbTCDbe Apple Podcasts: https://lnkd.in/g_m6U3hT

“What’s the average utility cost here?” When prospects ask questions like this, they’re already picturing themselves as residents. Are you recognizing these subtle signals? This article teaches leasing agents how to: ✅ Spot verbal and non-verbal cues of interest ✅ Handle objections effectively ✅ Close leases without high-pressure tactics 💡Learn how to go beyond the “soft close” and redefine the leasing experience.

They called it “training.” But “go figure it out” is not a training strategy. As Steve shares, poor training (or none at all) is how great talent burns out—and how toxic cultures start. It's a lesson in how NOT to train your team. The #multifamily industry thrives when we invest in proper onboarding and mentorship—because great leasing consultants aren’t born; they’re trained. Keep the story going and check out Episode 16 of The Multifamily Mind Podcast with Pam Pederson, Chief Narrative Architect at Enthusiastically Consulting ! Watch or listen now: YouTube: https://lnkd.in/g_zJQfuh Spotify: https://lnkd.in/gjbTCDbe Apple Podcasts: https://lnkd.in/g_m6U3hT

What story do you want to tell your #multifamily audience? 📖 🤔 In today's episode, our host Steve and guest Pam, explored the magic of storytelling in the multifamily industry, highlighted the impact of enthusiasm, and shared effective strategies for staying motivated and positive, even when navigating everyday challenges. Afterall, #storytelling is EVERYTHING! Watch or listen to the full episode now! Links in the comments.

We are #thankful for our incredible guests; and, next week's is no exception! We had the privilege of learning the best #storytelling techniques from the master herself, Pam Pederson! She shared her secrets for turning complex stories into captivating journeys that help #multifamily professionals connect and inspire the audiences that matter most to them. Mark your calendars because this episode airs on Wednesday, December 4th wherever you get your podcasts! This podcast is superpowered by SalesMail, the best video tool for creating compelling stories through personalized video messages, sent via email, text, CRM, and more. Start using personalized video to generate an convert more tours today!