inTandem by vcita

It's been quite the year for us. From new features to new partnerships, we're working hard to ensure SMBs around the world are growing and flourishing. Check out this video counting down the top 5 newest features we released this past year (only because a video showing everything would take way too long). 😁

Wondering where #AI will go for #SMBs in the next 5 years? Listen to this Between2Bs podcast episode where Shiran Zelikovich, Ram Almog, and Rachel Nulman-Schapiro talk all about it with Dave Walker from the B2SMB Institute. Find the full episode here: https://lnkd.in/dzFct3SJ

"By delivering value through holistic, interconnected tools, telcos can streamline workflows, enhance productivity, and simplify daily business operations for SMBs." Amir Blich's latest article in The Fast Mode covers challenges telcos experience when selling to SMBs as well as strategies based on data that they can use to successfully reduce churn and build brand loyalty among this dynamic market segment. It's a must-read for any telco experiencing high rates of SMB drop-off, or that wants to better understand their SMB clients' needs.

We found the perfect gift ideas for SMB service providers: 1️⃣The ultimate guide to SMBs - according to our latest survey, organizations that serve SMBs struggle to understand their needs. So what's a better gift than the ultimate guide that dives deep into all things SMB? This way, they can step out of the dark and into the light and make better informed decisions about their strategies. 2️⃣A winning 2025 SMB strategy - it may look like a typical notebook, but it comes packed with expertise from inTandem's professional partner's team, all about how to approach your SMBs, how to handle objections, how to sell and support them on their new SaaS journey, and much more. Everything an organization needs to master the art of working with small businesses and helping them grow. 3️⃣A "Thank You" plaque - because who doesn't want to feel appreciated? SMB-serving companies work hard to gain the trust of one of the most dynamic market segments out there. They deserve to know that they're doing a great job and be acknowledged for their hard work! 4️⃣A tandem bike - an inTandem gift wouldn't be complete without one! Working together makes everything better, especially when you find time to do something that'll bring a smile to your face. 5️⃣A gift basket - filled with all kinds of good stuff. Coffee for those long nights, snacks for when meetings run over lunch, and cards of appreciation that SMB service providers can share with their own small business clients. It's a gift that keeps on giving! 6️⃣AI for SMBs - super important. Want to amaze an SMB-serving company? Gift them an AI tool that their SMBs can use to improve their business! Instead of them having to develop it themselves, they'll be able to package it as part of their own offering and improve client experiences all at the same time. So, what's on your gift list?

How do you handle SMB objections to purchasing new technology? We surveyed 100 decision makers from SMB-serving organizations to see what they're doing to help alleviate their clients' concerns. Their top strategy? Making the solution easy to use and intuitive. Cutting the learning curve for SMBs is a strong approach to getting them to adopt your solution and stick around for the long-term. To gain more insights about how SMB service providers are handling their SMB clients - download our report! https://bit.ly/4hJoNEz

#SMB adoption of #AI is on the rise. We’re seeing it firsthand with our own AI tool, #BizAI, as well as the latest Bredin, Inc. data: more and more small businesses, particularly those with fewer employees, have intentionally started using AI for their business. Learn how SMBs are using AI for their business and the impact they feel it's making.👇

We’re proud to collaborate with Mastercard to launch Biz360, a new digital solution designed to help financial and service providers empower their small business customers. #Biz360 will simplify the most important parts of running and growing a small business on one easy-to-use platform for SMBs worldwide. Discover how Biz360 works in action. Check out the full announcement link in the first comment👇. inTandem by vcita

Our latest survey revealed that more often than not, SMB service providers will spend above the average on AI development for their SMBs. This is true despite the fact that they also admit that AI adoption among that market segment will likely only peak in the next 5 years. That's quite the wait for returns - but for organizations that want to become true and trusted partners to their SMB clients, they understand the bigger picture and how AI will get them closer to it. Read more about how SMB-serving organizations are approaching AI development and adoption for their SMB clients in our inisight-packed report. Download it today: https://bit.ly/4hJoNEz

Tech partnerships can help a business soar through the clouds. 🌤️ Or... It can cause a business to roll in the deep. 📉 Avoid these mistakes at all costs and ensure your tech partnership is a successful venture that propels your business, and pushes you to achieve your goals.

Exciting news! 🎉 Mastercard has officially launched Biz360, their comprehensive small business management solution powered by inTandem by vcita. This collaboration reflects our shared commitment to empowering SMBs with tools to thrive. Congratulations to the Mastercard team on this incredible milestone – we’re looking forward to seeing the impact Biz360 will make!