BoldDesk

BoldDesk

Software Development

Morrisville, North Carolina 1,134 followers

Transform #customersupport chaos into a harmony of smiles with #BoldDesk, where happy customers and chill agents unite!

About us

Hello there! 👋, Get to know BoldDesk. BoldDesk is an intuitive, powerful, modern, customizable, and budget-friendly help desk software that simplifies customer service. As a Help Desk Software tool created by Syncfusion, BoldDesk serves as an operating system for customer service teams. It allows companies to streamline support operations and enhance customer satisfaction. BoldDesk aligns all customer support actions by allowing customer service helpdesks to organize support requests, convert incoming emails to tickets, collaborate with customers and teammates, automate repetitive tasks, auto-assign tickets to agents, collect customer satisfaction feedback, make informed decisions using in-built reports, increase customer efficiency with AI support and improve customer service. Being an end-to-end customer support service, it includes the following: Features: 👉 AI in Customer Support 👉Ticketing Software 👉Knowledge Base Software 👉Help Desk Automation 👉Help Desk Customization 👉Customer Satisfaction Survey 👉Task Management 👉Multilingual Help Desk 👉Multilingual Knowledge Base 👉Help Desk Features Use Cases: 👉 Help Desk Software 👉Email Ticketing 👉Shared Inbox Software 👉Mobile Help Desk 👉Multi Brand Help Desk 👉Embedded Help Widgets 🌐 Looking for BoldDesk? Check out our website 🙌 Want to know about BoldDesk products? Get a fascinating live experience from the Demo. 🆓 Need experience before making a purchase? Try BoldDesk for a free trial. 📧 Want to talk to a BoldDesk agent? Reach out to BoldDesk Support. Connect with BoldDesk! We have much to serve; try us Today!

Website
https://www.bolddesk.com/
Industry
Software Development
Company size
501-1,000 employees
Headquarters
Morrisville, North Carolina
Founded
1999
Specialties
Customerservice Software, Helpdesk Software, Customer Support, Helpdesk Ticketing Software, and Knowledgebase Software

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