Shared Services Weekly: Top GBS Predictions for 2025
Hi and welcome to our Shared Services weekly newsletter!
Top GBS Predictions for 2025
As we close out the year, it’s time to start looking at 2025 and what trends will shape global business services and our people. Each year we ask our illustrious global advisory board for their predictions. Read part one here and keep an eye out for part two on the SSON portal. To explore the bigger picture, join our webinar, 2025 Finance Trends: Preparing Your Back Office for the Year Ahead on January 22, where we’ll discuss how AI and automation are transforming finance, reshaping fraud prevention, and driving workforce dynamics. If you’re looking specially at trends in the Accounts Payable (AP) space, then join our webinar with Microsoft and Serrala on February 11: Top 5 Trends for AP in 2025. Additionally, download this white paper, The Next Era of AP and Automation, to discover how automation is reshaping AP operations and delivering measurable ROI.
The Building Blocks of Autonomous Finance
SSON’s first event of 2025 is an exciting one, the Autonomous Finance Virtual Summit. On January 28-29, we’ll be looking at how organizations such as DHL, MIT Lincoln Labs, Swiss Re and HP are moving from automation to autonomous with the help of AI. Register here to reserve your place.
Managing Risk & Optimizing Cash-Flow
Two of the key predictions from our global advisory board were a renewed focus on working capital and risk management. To help with the former goal, SSON and Serrala are are running a tech-demo on Alevate AR on February 4 , a ground-breaking reconciliation product to assist with cash-flow. For the latter, SSON have a great white paper on Managing Risk Effectively with Statutory Reporting.
Setting up a Modern Shared Service Center
Modern SSCs have experienced a large shift, moving away from just achieving transactional cost savings to becoming strategic business partners. To help you navigate the monumental task of building a shared service center today, K&B Global are running a webinar focused on Setting up a Modern Shared Services Center on January 21.
Thanks,
Head of Editorial - SSON Digital
I help CIOs adopt cost management practices that eliminate waste & propel organization strategy | CIO Advisory I Management Consulting @ KPMG Switzerland | Digital Transformation | Digital Strategy
4dThe insights on the evolving landscape of Global Business Services (GBS) for 2025 are very thought-provoking! The focus on AI and automation as transformative forces is particularly relevant. What specific trends or predictions are you most interested in exploring further for your organization?