AI-Augmented Organisational Management for Creating an Automated System of Value Delivery

Agility and adaptability are the key attributes on which the contemporary business landscape thrives. Organisations are constantly evolving and navigating technological advancements based on evolving consumer demands and shifting market dynamics. To cope with this rapidly evolving business infrastructure, effective change management and project management strategies are required. An Artificial Intelligence (AI) integrated management framework can revolutionise these crucial functions and usher in a new era of organisational efficiency.

Change management is the process of helping individuals and teams by supporting them with resources, guidance and advice during the times of organisational transitions. Traditional approaches depends only on communication, training and resistance management. Merging AI with these traditional approaches can lead to unique blend of solutions for efficacious handling of change management. AI provides unique capabilities to augment traditional management styles through data-driven insights, personalised training program, scenario modelling, AI-powered feedbacks and chatbots. AI can analyse the large amounts of employee data (with data protection measures) to identify potential areas of declining performance and tailor change management strategies accordingly. Based on the analysis AI can curate a collection of professional training exercises according to individual learning styles of the individual to enhance their expertise in the field. Customised chatbots and AI agents can provide employees with round-the-clock access to company related information and support throughout the change process.

Throughout the years there has been a significant development in the area of Organisational Change Management (OCM) and frameworks are designed and implemented to project success. Leaders and management professional across industries are leveraging those established frameworks and trying to adapt them to the strengths of AI. Here four of those prominent models are shown in the following infographic, that when combined with the strength of AI can bring significant enhancement in the value delivery system of an organisation.

An algorithm to augment AI in Project Management