LeadSquared Converse

About

Make conversations more organized for your team and more personal for your customers.
Converse gets all your (WhatsApp, SMS, Chatbot) conversations centralized on one platform.
Use converse to boost agent productivity and delight customers with faster, more contextual conversations.
1. Stop juggling between multiple platforms
2. Get complete context on every lead
3. Respond to customers. (Faster than your competition)
4. Get more out of your marketing campaigns
5. Converse for WhatsApp: Leverage the world’s biggest messaging platform for your business.
- Manage all your customers, agents and conversations with one business number.
- Route messages to the assigned lead owner. Automatically.
- Send bulk marketing campaigns. Notify agents when a lead responds positively.
- Give your agents access to a lead’s details and conversation history.
- Simplify your verification/onboarding experience. Allow your customers to share documents and files over WhatsApp.

This product is intended for

• Customer Relationship Management Specialist
• Customer Relationship Management Manager
• Sales Manager
• Admissions Specialist
• Information Technology Manager
• Marketing Specialist
• Sales Specialist