About
Watsonx Assistant is a user-friendly conversational AI platform that equips you with everything you need to build and maintain AI chatbots for business, without having to write a single line of code.
Chatbots powered by Watson can do much more than just chat – they offer quick, accurate answers across digital and voice channels, and are able to complete complex transactions by leveraging robotic process automation and back-end integrations with business systems. They can be fine-tuned for a variety of use cases, across all industries, and learn from each interaction to refine their future responses and improve resolution rates.
Building a reliable, personalized virtual assistant to remove the friction of traditional support and deliver exceptional experiences is easier than you imagined.
This product is intended for
- Vice President Customer Service
- Chief Operating Officer
- Chief Digital Officer
- Chief Information Officer
- Vice President of Customer Support
- Head of Human Resources
- Vice President Human Resources
- Chief Employee Experience Officer
- Head of Call Center
- Head of Customer Support
Media
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IBM Watson Assistant Customer Experience
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IBM Watson Assistant Explained
Learn about what makes a good virtual assistant and the 4 main types of algorithms powering good virtual assistants.
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Assist users in achieving their goals
Tailor conversations for your users’ needs.
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Build your first AI-powered chatbot using IBM Watson Assistant Actions
IBM Watson Assistant enables you to build AI-powered virtual assistants simply and intuitively so you can deliver fast, consistent, and accurate solutions to your customers. Learn how to develop your first virtual assistant using Watson Assistant Actions, a low-code approach to building conversational AI dialog — without writing a single line of code.
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How conversational AI Improves the digital banking experience