Everyone deserves a Santa and we are taking it upon ourselves to deliver Christmas surprises! With every Zepto order* get a free gift box starting today! Scan for a surprise 🎁 *TnC apply
Jay Garg
1w
Unable to access the app
Zepto Hi Zepto family, I’m a regular customer on your app. I tried making an order and the money was debited from my account but the order was not placed. The exact amount is Rs. 804.38 Date of order: 24th December, 2024 Please look into and process my refund as soon as possible. I have also emailed you, as I was unable to reach via chat or call. Awaiting your response. Thank you.
Arvind Kakad
1w
I ordered a sugar cosmetics box for Christmas ,but one product was missing from the package.despite contacting customer care , I haven't received a solution. Order details b Order name :sugar cosmetics you're mauve - lous makeup Order number- 1F19BBNRF04134A Invoice number - D271224-6054574 I have also called delivery rider but he also not responding
I ordered a tshirt which was defective but zepto customer service team and support are not willing to help in anyway if the t-shirt is torn can it be used but they just keep saying we can't do anything can't give a refund wow what service
Amit Rathod
5d
You guys are a last minute app. Why can't customer cancel his order last minute? When cancelled in last minute why your executives are teaching us morale lessons standing in front of our door? Order no. #9B9CAPDRI16585
Zepto I placed an order, and it was not complete. I don't see it in the order history and the payment is successful from the UPI. I have sent an email with the details as I am unable to reach via chat. Help in the refund of 1532.97 INR.
Nilon Das
1w
Where is my order with order id 1F19BATDO97216…. I have used Zepto cash for it…. This order is not shown in my app now
Vivek Butola
1w
Zepto I just placed an order with on your app but the payment got stuck and order was not processed. Now I am unable to see the order in order history and the payment has been deducted. I tried to chat with your customer support but no luck. Can you please help me in getting the refund for that order.
Sumit Sheel
1w
Poor experience with Zepto , didnot Get the delivery (1F19BNSDT13782) but customer service is even not ready to listen to me. They are strict to their words, even they can't share the delivery person details, Worst experience ever with zepto, I never have such type of experience with Blinkit
Business Analyst || Poet || Ex-HCL || Ex-Coforge
1wZepto you guyz are have also started fraudulent activities? Thousands of customers faced the issue with orders yesterday the money was deducted but no refund has been issued yet. Everyone is complaining on every single platform and what you guyz are doing is just sending an automated mesaage that too to some random people. Stop this christmas gift scam if you have planned to loot the customers. I will make sure to sue you if i don't get my money back Aadit Palicha be a better ceo now