Zendesk’s Post

EXPERIENCE-DRIVEN PROMOTIONS OUTPERFORM TRADITIONAL DISCOUNTS Traditional discounts do not create lasting value for consumers. In fact, experience-based promotions outperform on all key metrics. They lead to higher engagement, stronger brand loyalty and memorable experiences - while increasing sales. 👉 Learn more: www.rixrewards.com #EngageYourAudience #ThinkOutsideTheDiscount #LoyaltyThroughExperience #FutureOfPromotions #RIXRewards

In the new year, Forrester predicts that brand loyalty will decline 25%, but usage of loyalty programs will increase. To learn how to navigate the influx of consumer contradictions in 2025, check out Forrester's 2025 Consumer predictions blog.

A brand consumers trust is a brand they consistently choose. With market variables constantly affecting consumers' shopping habits, brands must prioritize building a foundation of trust to secure brand loyalty. According to the BrandSpark® Hierarchy of Trust Model, brands should focus on making sure their value equation* matches customer expectations and providing reassurance through prompt customer service and transparency. Prioritize trust-building in your marketing strategy, today. *perceived quality driver (–) price #BrandTrust #MarketingStrategy #BrandSpark #BrandSparkMostTrustedAwards

Why is Marketing Important For any Business 📱 1.Know our consumer 2.Increase Revenue 3.Create A Brand Awareness and brand Value 4.Understand Consumer behaviour and get Feedback back #Marketing #Retail #Sales

Is your company looking to: increase sales? build brand loyalty? improve brand or product awareness? drive consumer engagement? In this post, we're sharing how to align your revenue growth management (#RGM) strategies and how to incorporate #retailmedia. https://hubs.ly/Q02wlSms0

Consumer loyalty isn’t declining, it’s shifting. Learning how to nurture this consumer-brand nexus is the key to acquiring, retaining and engaging with your loyal consumers. 👉 Learn more about this new era of loyalty: https://lnkd.in/gqHQVhzK #ConsumerLoyalty #TandemTheory #StrategicMarketing #ConsumerResearch

Brand loyalty isn’t what it used to be—but that’s good news for brands willing to adapt. Our latest blog explores how shopper insights can uncover motivations and preferences, helping brands build deeper, more meaningful connections in a world of fickle loyalties. Learn more: https://bit.ly/3ZcRBOH #8451Proud #BrandLoyalty #RetailData #ShopperStrategy

Shopper data unlocks insight into far more than just grocery and food preferences. Kroger data can uncover consumer motivation, lifestyle choices, life stage, and so much more, in order help brands connect with their audience at the right time and message.

As customers continue to expect more, we uncover how brand loyalty differs between generations in this new world of GenAI. Research in partnership with Morning Consult shows a fascinating divergence in attitudes between GenX and GenZ. Download the full report to discover why GenX is less brand loyal than GenZ, and take away valuable insights to navigate this dynamic environment #ZoomContactCenter

What drives consumers to trust a brand? Our latest research reveals surprising insights about the key factors shaping brand loyalty and why trust is more important than ever. Discover what this means for your business and how brands can rise to the challenge in our latest Consumer Pulse. 🌟 https://hubs.ly/Q02Z2bz60 #BrandTrust #ConsumerInsights #LoyaltyMatters #BuildingTrust #ConsumerTrends #TrustInBrands