Congratulations to Nicola Crossley, who is this week's #EverydayHero. Nicola (pictured right) has been with #Yodel for over seven years and works as a Customer Service Support colleague. Nicola’s colleagues have described her as the ‘strongest lady’ with the ‘best sense of humour’ having faced some personal battles in recent years. Speaking on winning the award, Nicola said: “I was shocked to find out I had been nominated, but thrilled to have been recognised. I love the people I work with and thank you for this kind award.” Thank you, Nicola, for your hard work and commitment. #Yodel #EverydayHeroes #Colleagues