Xurrent’s Post

**** Half of CIOs say AI is not meeting ROI expectations **** That’s a big number. But why? Our latest deep dive blog post — leveraging data and insights from a recent Gartner® report, “How to Achieve Success With AI at the Service Desk” — unpacks the 3 critical roadblocks holding organizations back: 💰Cost control challenges 🔒Security concerns 🌫️AI hallucinations Fortunately, the blog also shares some good news: These risks are 100% manageable with the right approach. #AI #ServiceDesk #ITSM #Innovation #EasyAdvancedComplete

Managing risks and delivering successful AI-driven outcomes at the Service Desk - Xurrent

Managing risks and delivering successful AI-driven outcomes at the Service Desk - Xurrent

https://www.xurrent.com

Amandeep Kaur Salhotra

Solution Architect for Digital Automation at SCC | Xurrent | ITSM Solutions

3w

Insightful

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