Wojciech Fiałkiewicz’s Post

Microsoft 365 Lighthouse has introduced multi-tenant insights to help Managed Service Providers (MSPs) better serve their customers. The Tenants page in Lighthouse offers a comprehensive overview of all customer tenants, including key metrics and indicators for assessing their health and performance. MSPs can also use tags to filter customers based on criteria such as industry, size or region. Additionally, the platform now allows you to see apps and services usage across all your customer tenants, helping identify those who aren't fully leveraging their Microsoft 365 services. The article further discusses how you can compare Microsoft Secure Score across your customers to assess their security posture. A higher score indicates a more secure tenant. You can customize the Tenants page according to your needs by using tags and choosing relevant columns. To learn more about these updates and how they can benefit your managed services business, check out the full post on Microsoft's tech community blog. #msftadvocate #SMB #Microsoft365

Unlock Incredible Deals: Buy Microsoft Active Product Keys at Unbeatable Prices! Are you searching for the ultimate software solution without breaking the bank? Look no further! Dive into a world of unbeatable deals and genuine Microsoft Active Product Keys at genuinelicense. This is your golden opportunity to access top-notch software at the best prices ever. Why choose us? Here’s what sets genuinelicense website apart: 1. Authenticity Guaranteed: Say goodbye to counterfeit keys and dubious sources. We prioritize authenticity, ensuring that every product key you purchase is legitimate and fully functional. 2. Unbeatable Prices: We understand the value of your hard-earned money. That’s why we offer Microsoft Active Product Keys at prices you won’t find anywhere else. Get the software you need without burning a hole in your pocket. 3. Instant Delivery: Time is of the essence, and we respect that. Experience instant gratification with our swift delivery system. Once you make a purchase, your product key will be delivered to you promptly, allowing you to unlock the full potential of your software without delay. 4. Customer Satisfaction: Your satisfaction is our priority. Our dedicated support team is here to assist you every step of the way, ensuring a seamless and stress-free shopping experience. Don’t miss out on this incredible opportunity! Visit genuinelicense.com now and take advantage of our limited-time offers. Hurry, these deals won’t last forever. Unlock the power of Microsoft software at the best price ever!

When it comes to accurately and reliably gathering customer data in a post-cookie and privacy-centric world, nothing is better than server-side tracking. And our comprehensive guide is here to help you get started. Read our detailed take on this popular alternative to client-side tracking to learn: • What server-side tracking is and how it works • Which pros and cons to consider before implementation • And how to decide if it's the right solution for your business

Important update for businesses: Google is shutting down Google Business Profile chat and call history features on July 31, 2024. You can download your chat and call history now to store it elsewhere. New chats will no longer be initiated starting July 15, 2024, and the feature will be completely disabled on July 31, 2024. Make sure to archive your data before the deadline! #GoogleBusinessProfile #SmallBusiness

We reveal the hidden revenue potential of first-party data in 2024 in our latest blog ➡ https://bit.ly/4dZxuJ4 With privacy regulations tightening and third-party cookies fading, first-party data is transforming how businesses manage subscriptions, drive advertising revenue, and optimize data strategies. Learn how to leverage this asset for personalization, churn prediction, and pricing optimization.   #FirstPartyData #DataDrivenGrowth #SubscriptionManagement Aptitude Software

🚀 How Helpful is Server-Side Tracking for a Business and How Important is it for Business Success? 🚀 In today's data-driven world, understanding customer behavior is crucial for business success. One powerful tool to achieve this is Server-side tracking. 🔍 What is Server-Side Tracking? Server-side tracking involves collecting data directly from the server rather than the user's browser. This method offers more accurate data collection, reduces data loss, and enhances privacy and security. 📈 Benefits of Server-Side Tracking: 🔹🎯 Enhanced Accuracy: By tracking data directly from the server, you gain precise insights into customer interactions. 🔹🚀 Better Performance: It reduces client-side load, leading to faster website performance and improved user experience. 🔒 Increased Data Security: Protects sensitive customer data by minimizing exposure to third-party scripts. 🛡️ Reduced Ad Blocker Impact: Ensures effective tracking even when users have ad blockers enabled. 💼 Why is it Important for Business Success? 🔸Informed Decision-Making: Accurate data enables better business decisions, tailoring strategies to meet customer needs. 🔸Optimized Marketing Campaigns: Precise tracking helps measure campaign performance effectively and allocate resources strategically. 🔸Improved Customer Experience: Understanding behavior enhances user experience, boosting satisfaction and loyalty. 🔸Regulatory Compliance: Helps in complying with data privacy regulations, building trust with customers. Embrace server-side tracking to unlock your data's full potential and steer your business towards success. 🌟 #BusinessSuccess #DataDriven #ServerSideTracking #MarketingOptimization #CustomerExperience #DataSecurity #InformedDecisions

Interesting to see how people are starting to use Co-pilot in Customer Service on Microsoft Dynamics, and how the new analytics features are surfacing insights in relation to negatively reviewed Service Calls. For the tech enthusiasts, dive under the hood in this blog for an overview of how the Co-pilot Insights engine works and how you can monitor co-pilot responses.

Google will shut down the Google Business Profile chat and call history feature on July 31, 2024. Those features will be completely disabled on July 31, 2024, when Google stops allowing new chats. Businesses need to adjust their communication strategies after Google Business Profile discontinues chat and call history. If your company relies on these features, you should download and archive your data right away. Learn more: https://bit.ly/3yFrZyZ #GoogleBusinessProfile #GBP #Google

Process. Before. Login. Please document your 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 processes... Please document your 𝗶𝗱𝗲𝗮𝗹 processes (they're never the same)... Then, list the various tools you have in place. Then, list the 𝗴𝗮𝗽𝘀 you need to fill with new tools. Then, rate them in order of 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝗰𝗲. Then, rate them in order of 𝗶𝗺𝗽𝗮𝗰𝘁, i.e., monetary, PITA, etc. Then, rate them in order of 𝗶𝗻𝘁𝗲𝗿𝗼𝗽𝗲𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆, i.e., do you need third-party tools like Zapier or custom coding to make them play nicely together? Then, rate them in order of 𝗽𝗿𝗶𝗰𝗲. Then, rate them in order of 𝘀𝘂𝗽𝗽𝗼𝗿𝘁. Then, rate them in order of 𝘂𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆, i.e., is it stable, fast, reliable, easy to use, nice GUI, etc. Then—AND ONLY THEN—do you go shopping for new tools. Every week, I meet with professional salespeople, sales managers, business owners, and entrepreneurs who are paying for tools they don't use or don't use fully. Do you have multiple CRMs? Do you have an "all-in-one" platform, but you copy/paste or connect to a separate email tool or separate landing page tool or separate shopping cart or a separate SMS tool or a separate calendar/scheduling tool or all of the above? How many subscriptions do you have to tools you don't use? How many features are you currently paying for but not using? If you think this is an issue that I can help you streamline, drop me a line. We'll hop on a video call, you'll show me what's happening, and if I can help you, I'll share with you the options for a short intensive, or a longer-term package of assistance. Market like you mean it. Now go sell something.

Navigating the licensing of Dynamics 365 Customer Service doesn't have to be a complex journey. We've distilled the essentials to help you avoid overpaying. 💡😊 🤔 Considering Dynamics for the first time? Or perhaps you're reviewing your current setup? Gain clarity and make cost-effective decisions with our latest article. 🔗 https://lnkd.in/etkCZ2wf #customerservice #MicrosoftLicensing #dynamics365