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More BIG news! @Verint and @Talkdesk team up to revolutionize contact centers with AI-powered workforce management solutions. Enhancing agent experience with #CXautomation for better efficiency and superior customer experiences. #Verint #AI #CX

These 3 insights took me 100 hours and 5 years of mistakes to learn. I’ll teach them to you in 5 minutes: - Discover how AI transforms business communication! 🤖 #Innovation #CustomerService #VoIP #CustomerExperience #VoIPFeatures #BusinessCommunication #TelecomSolutions #CustomerSatisfaction #TechInnovation #VoIPTechnology #EnhancedCommunication #BusinessGrowth #DigitalTransformation #TelecomTech #UnifiedCommunication #CX #VoiceOverIP

For housing associations, #conversationalAI can significantly improve tenant interactions. Take a look at 8x8's top tips and out-of-the-box Intelligent Customer Assistant templates that make it easier than ever for housing associations to automate processes and increase tenant satisfaction. Visit the Social Telecoms booth at #HousingTech2024 to learn more. #automation #contactcentre #AI #CX

Redefining What’s Possible at GTACC’s 15th Annual CX & EX Conference 🚀✨ In Mississauga last week, our team wasn’t just part of the HUMAN Intelligence Conference—we were pushing boundaries on how AI and digital innovation empower real, human-centered connections in customer experience. 🤝 Let’s face it: AI is more than a tool; it’s an amplifier of what’s uniquely human. 🤖 The future of CX isn’t just about “efficient interactions” but about crafting deeper, more intentional engagements between companies and customers. 💬 At our booth, we showcased AI-powered solutions that go beyond the basics—solutions that build trust, deliver value, and challenge the traditional CX model. 🌟 A huge thank you 🙌 to everyone who stopped by, challenged our thinking, and shared ideas. Together, we’re breaking down barriers and setting a new standard where technology and human connection are one and the same. 🔗🌐 Let’s keep driving forward. 🚀💪 #GTACC2024 #AIInnovation #ContactPoint360 #TransformingCX

Navigating the Future of Customer Experience with Verint Join us on Biztech’s Enterprise Technology Show as we sit down with Matty Kaffeman, Vice President for North Asia and Korea at Verint Systems. Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. As today's organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel, the world's most iconic brands - including more than 80 of the Fortune 100 companies across verticals including telecommunications, financial services, education and more - use the Verint Open Platform and their team of AI-powered bots to deliver tangible AI business outcomes. In this episode, we will discover how Verint’s solutions are helping organizations improve customer satisfaction. Learn about the impact of digital transformation and AI holds for the customer service industry in APAC. Watch it here at https://lnkd.in/ezSe9Jfu !!! #Verint #CustomerExperience #DigitalTransformation #AI #MachineLearning #ActionableIntelligence #BiztechAsia #EnterpriseTech #CXTrends #APAC #Innovation #GlobalConsultancy #CustomerSuccess #FutureOfCX #TechLeadership #BusinessGrowth #ScottHalyday #CustomerEngagement #TechSolutions #DataAnalytics #StrategicInsights

Discover how ✨ AI-powered contact centers are transforming customer service with seamless 🤖 automation, 📊 data-driven personalization, and real-time ✅ compliance monitoring. Mitel Innovation Officer Thomas Lederer shares 14 game-changing insights in this post. 👉 https://hubs.li/Q02WTDPZ0 #AI #BusinessCommunications #CustomerExperience #CX #CustomerService #Telecommunications #DigitalTransformation #AIChatbots #ContactCenters #ContactCenterSolutions #ContactCenterAutomation

Exciting news! Verint and Talkdesk team up to revolutionize contact centers with AI-powered workforce management solutions. Enhancing agent experience with #CXautomation for better efficiency and superior customer experiences. Click the link to learn more! #Verint #AI #CX

TruConnect partnered with #Five9 during the pandemic to implement practical AI across its three contact centers. They realized a 7.5% savings in the first year alone and reduced average handle time by 30 seconds with our AI-driven Intelligent CX Platform. Read the full story: #CustomerSuccess #CX #Five9AI #YouSaidIt

TruConnect partnered with #Five9 during the pandemic to implement practical AI across its three contact centers. They realized a 7.5% savings in the first year alone and reduced average handle time by 30 seconds with our AI-driven Intelligent CX Platform. Read the full story: #CustomerSuccess #CX #Five9AI #YouSaidIt

Discover how AI is transforming communication and customer service! From smarter VoIP solutions to enhanced global connectivity, AI is revolutionizing the way we interact. 🌐✨ Reply with your favorite AI lesson and follow → @VoIPIntl for more insights. Explore at voip-int.com #VoIP #CustomerExperience #VoIPFeatures #BusinessCommunication #TelecomSolutions #CustomerSatisfaction #TechInnovation #VoIPTechnology #EnhancedCommunication #BusinessGrowth #DigitalTransformation #TelecomTech #UnifiedCommunication #CX #VoiceOverIP