#Looking for energetic & enthusiastic customer delivery manager for Pune based IT software company. Please #Share #Profiles- vinay.sharma@sansidsolutions.com #Director/Sr. Manager/Manager - #Customer #Delivery #Experience 8-15 yrs (8-10 years as Project/Program Manager) #Location #Pune #Job #Requirements, #Role and #Responsibilities- ● Bootstrap a #customer #delivery #function by rigorously #managing #product-#driven #solution #delivery from #initiation to #go-#live for all relevant use cases. ● Design, operationalize, establish, and optimize #end-#to-#end #delivery processes, from order placement to #successful #implementation. ● Build and lead a high-performing #customer #delivery #team, including hiring, training, and mentoring team members. ● Develop and track key performance indicators (#KPIs) to measure and improve delivery efficiency and #customer #satisfaction. ● #Collaborate closely with #sales, #product, and #customer #success #teams to ensure seamless handoffs and alignment throughout the customer journey. ● #Manage #customer #expectations and communicate #project #status, #risks, and issues to internal and external #stakeholders. Desired profile of the candidate ● 12+ years of experience delivering technology solutions in a consultative role at a #SaaS/#Product #company or reputed services/consultancy company ● Savvy about #technology and penchant for applying tech to solve #business #problems ● #Experienced #Project #Manager with proven 8+ years of track record in successfully delivering and operationalizing tech solutions ● Demonstrable expertise across the #project #lifecycle ● Excellent at working collaboratively with people across board including customer #stakeholders, sales, customer success and the #project #delivery team; firm understanding of #matrix org. ● Demonstrable experience in #scope #management & #negotiation, risk mitigation and #project #monitoring. ● Should be a good listener and can put themselves in the customer's shoes to get an understanding of the requirements. ● Quick to adapt to #new #customer #requirements, new features/enhancements, and product directions. ● Build close working relations with #customers #traveling #on-#site to customer locations anywhere within India ● Should be proficient in #agile #project #management and collaboration tools & have good presentation skills ● Implement and oversee #project #management #tools and #methodologies to streamline delivery processes. ● Evolve the organization to conceptualize and #run #large-#scale, #complex #programs for #large #corporate #customers, #government and #quasi-#government entities
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Hello #Connections Greetings from SageIT!! Hiring for #Technical Program Manager (TPM) Work Experience: 10 to 14 years Official Notice Period – Immediate to 15 days Excellent communication skills Job Location – Pune Shift Timing: Regular shift & UK shift (Should be flexible) Position Title - Technical Program Manager (TPM) Job Description : RESPONSIBILITIES Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise. Looked to as first point of contact for your team or area and the source of truth for status providing the right information and associated data about the state of the project to the right audience at the right time. Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with. Can competently represent team’s services. Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.) Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern Transform raw thoughts into clear and concise communications/instructions to the teams. Can communicate with confidence 3+ levels up. May work directly with external to the organization or external to client technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better and cheaper. Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives Plays active role in mentoring and recruiting others Interested Candidates please share your resume to Ramesh.m@sageit.in
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Hi #Linkedinconnections We are looking for PMO- Contract Requirement Experience:- 13+ Location:- Bangalore- Hybrid Job Description: 1 Responsible for on-time delivery of project commitments. 2 Manage external and inter-team dependencies, and coordinate timelines for all dependency deliverables to minimize time to market. 3 Leading a team of project managers and other personnel involved in projects 4 Groom project managers and enable them to handle complete project life cycle including important project decisions at their level within their DOA, driving their performance improvement. 5 Measure project performance KPIs using appropriate tools and techniques, report and escalate to management as needed, also work on KPI improvements. 6 Document and communicate the progress of project including implementation, timelines, issues, successes, and risks. 7 Collaborates with internal Product Managers and Technology Leaders to prioritize milestones to achieve desired outcomes and objectives. 8 Ability to Conduct Workshops/Elicitation sessions independently. Strong facilitation and communication skills. 9 Should be able to back-up in case of absence of any project manager to avoid any disruption to work. 10 Define & drive compliance to the processes & review mechanism around project processes & practices in team for all project activities. 11 Ensure established best practices are followed and re-enforce them time to time. 12 Establish & drive governance & review mechanism for customer projects. #contract #hybrid #immediatejoiners #selfemployed #freelancer #pmo #kpi #projectmanager
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We are Hiring. Designation: IT Project Manager Experience: 2 to3 Years Location- Pune(Onsite) JD: Business Process Evaluation: ● Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. ● Lead ongoing reviews of business processes and develop optimization strategies. IT Advancements and Automation: ● Stay updated on the latest process and IT advancements to automate and modernize systems. Communication and Coordination: ● Conduct meetings and presentations to share ideas and findings. ● Perform requirements analysis. ● Document and communicate the results of your efforts. ● Effectively communicate insights and plans to cross-functional team members and management. ● Gather critical information from meetings with various stakeholders and produce useful reports. ● Work closely with clients, technicians, and managerial staff. ● Provide leadership, training, coaching, and guidance to junior staff. Resource Management: ● Allocate resources and maintain cost efficiency. ● Prioritize initiatives based on business needs and requirements. ● Manage competing resources and priorities. ● Monitor deliverables and ensure timely completion of projects. Quality Assurance and Testing: ● Ensure solutions meet business needs and requirements. ● Perform user acceptance testing. Project Management: ● Manage projects, develop project plans, and monitor performance. ● Update, implement, and maintain procedures. Liaison Responsibilities: ● Serve as a liaison between stakeholders and users. ● Skills and Competencies: Strong verbal, written, and organizational skills. Key Requirements: Educational Qualifications: ● Bachelor’s degree in Computer Science, Computer/Management Information Systems, Information Technology, Software Engineering, or a related field. Professional Experience: ● Previous working experience in the same domain with the same profession. Technical Skills: Project Management Tools: ● Proficiency in project management software (e.g., Microsoft Project, JIRA, Trello). Software Development: ● Understanding of software development life cycle (SDLC) methodologies such as Agile, Scrum, and Waterfall. ● Basic coding skills in languages such as Java, Python, or C#. Database Management: ● Experience with database management systems (e.g., SQL, MySQL, Oracle). Systems Integration: ● Knowledge of integrating various IT systems and software. Cloud Technologies: ● Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud). Networking: ● Basic understanding of networking principles and configurations. Data Analysis: ● Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, Tableau). Automation Tools: ● Experience with automation tools and technologies (e.g., Selenium, Jenkins). Share your resume- hr@encureit.com or contact 8855825770.
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Velox Solutions Pvt Ltd. We have an excellent job opportunity for Project Executive in our Organization. Role and Responsibilities: * Collaborate with cross-functional teams to gather project status. * Maintaining project statuses * Continuous follow-up on project progress with development team and on-site team * Focusing on activities getting delayed * Ensuring timely escalations in case of delays and customer complaints * Maintaining and updating Plan of Action * Tracking project milestones and deliverables * Monitoring resources allocation and its timely releases * Coordinating with on-site and off-site project team * Planning, organizing and attending Daily project meetings * Initiating and collaborating with Sales for kick-off meetings * Preparing and sharing Minutes of Meeting * Collaborate with the sales and marketing teams to understand customer needs and requirements. * Engaging existing and new customers from acquisition to retention by positive interactions and timely support to address customer inquiries or issues. * Building relationship by understanding customer needs, anticipating their requirements and providing personalized solutions & support. * Seeking feedback on project team and performance from customer * Sharing VoC insights across departments and functions within the organization to ensure alignment and coordination in addressing customer needs. This involves collaboration between marketing, product development, customer support, and other teams to deliver a cohesive customer experience. Qualifications and Experience: * Bachelor's degree in Engineering * Experience of 2 years as a project executive or similar * Experience of 1-2 year as customer relationship management and engagement * CAPM, Scrum Master, Agile certifications would be an advantage * Worked on a software project from Initiation to closure * Understanding of project management and agile practices Software proficiency * MS-Office (Word, Power Point, Outlook, Excel, Teams, One Drive) Skills: * Preparing and sharing Minutes of Meeting * Organized, sincere, punctual and well-mannered individual with high level of professionalism * Excellent time management * Possesses impeccable written and verbal communication skills (English) * Self-motivated and quick learner * Excellent in converting verbal to written communication * Keeps an eye for details * Multi-tasking * Adaptability * Analytical thinking * Collaboration & teamwork * Problem solving skills Location: Vashi (Navi Mumbai) enakshi.mukherjee@velox.co.in Original Job Posted Date : 01st Jun 2024 Commenting/Re-posting for better reach to people following my network. If you do not want to miss daily updates on genuine job posts, you can follow/Connect me Gunjan Baranwal Instead of commenting 'Interested', send a resume on the given email ID. Note: Please do not pay any money for Job Placement. #refermegroup
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Hi Everyone! I'm looking for a job in Delhi NCR or Chandigarh location, I'm currently working for "Bajaj Finserv Direct Limited", Pune location. Facing difficult situation financially, and family responsibilities here in Pune. Any leads be it like or repost would be appreciated. I have given few interviews but no offer after clearing all rounds (either budget issue or maximum times no further valid expected responses). Still, I am struggling, not losing hope... Still hoping for 1 day to come where my struggle ends. Anybody who want to genuinely help, want to give some good suggestions, advice. Kindly dm or like or comment. Please do not ignore this post your 2 minutes can save somebody's career. Total Experience: 7.5 Years Management Experience: 1.5 Years Skills: JIRA, Scrum, Kanban, SFDC, Power BI, Google Analytics, QA Testing, UAT Testing, Project Management, Client Management, Project Planning, Risk Management, Business Analytics Notice Period: 15 Days #availablein15days #projectmanagement #clientmanagement #productmanager #projectplanning #jira #kanban #powerBI #UATtesting #googleanalytics #businessamalytics
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We are Hiring. Designation: IT Project Manager Experience: 2 to3 Years Location- Pune(Onsite) JD: Business Process Evaluation: ● Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. ● Lead ongoing reviews of business processes and develop optimization strategies. IT Advancements and Automation: ● Stay updated on the latest process and IT advancements to automate and modernize systems. Communication and Coordination: ● Conduct meetings and presentations to share ideas and findings. ● Perform requirements analysis. ● Document and communicate the results of your efforts. ● Effectively communicate insights and plans to cross-functional team members and management. ● Gather critical information from meetings with various stakeholders and produce useful reports. ● Work closely with clients, technicians, and managerial staff. ● Provide leadership, training, coaching, and guidance to junior staff. Resource Management: ● Allocate resources and maintain cost efficiency. ● Prioritize initiatives based on business needs and requirements. ● Manage competing resources and priorities. ● Monitor deliverables and ensure timely completion of projects. Quality Assurance and Testing: ● Ensure solutions meet business needs and requirements. ● Perform user acceptance testing. Project Management: ● Manage projects, develop project plans, and monitor performance. ● Update, implement, and maintain procedures. Liaison Responsibilities: ● Serve as a liaison between stakeholders and users. ● Skills and Competencies: Strong verbal, written, and organizational skills. Key Requirements: Educational Qualifications: ● Bachelor’s degree in Computer Science, Computer/Management Information Systems, Information Technology, Software Engineering, or a related field. Professional Experience: ● Previous working experience in the same domain with the same profession. Technical Skills: Project Management Tools: ● Proficiency in project management software (e.g., Microsoft Project, JIRA, Trello). Software Development: ● Understanding of software development life cycle (SDLC) methodologies such as Agile, Scrum, and Waterfall. ● Basic coding skills in languages such as Java, Python, or C#. Database Management: ● Experience with database management systems (e.g., SQL, MySQL, Oracle). Systems Integration: ● Knowledge of integrating various IT systems and software. Cloud Technologies: ● Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud). Networking: ● Basic understanding of networking principles and configurations. Data Analysis: ● Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, Tableau). Automation Tools: ● Experience with automation tools and technologies (e.g., Selenium, Jenkins). Share your resume- hr@encureit.com or contact 8855825770.
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BT Hiring Alert!! Customer Solutions Design Practitioner Job Req ID: 39169 Posting Date: 7 Oct 2024 Function: Service Unit: Business Location: Marathahalli Outer Ring Road V, Bengaluru, India Salary: Competitive Why this job matters The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. What you’ll be doing 1. Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. 2. Executes the technical direction and delivers optimum solution design for customers. 3. Reviews and validates both new developments and in-life products and services, ensuring full integration across all aspects. 4. Contributes to the improvement of design and delivery capabilities for end-to-end technical solutions. 5. Delivers customer solution design engagement and statement of work creation, including any 3rd party deliverables. 6. Executes customer migration planning and implementation. 7. Supports on impact assessments and design documentation updates. 8. Supports all parties throughout the project lifecycle to determine the optimum solution design for customers. 9. Resolves solution and service issues, leads root cause analysis, troubleshooting and escalation. 10. Undertakes the delivery of performance and process improvements. 11. Develops and shares with team knowledge on emerging trends and changes in customer solution design. 12. Supports the implementation of ways to improve working processes within the area of customer solution design through data analysis to identify issues and areas of improvements. The skills you’ll need Troubleshooting IT Service Delivery Decision Making Root Cause Analysis Growth Mindset Risk Management Negotiation Commercial Acumen Solution Design Customer Relationship Management Inclusive Leadership Proposal Development Business Process Improvement Solution Architecture Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. #Bengaluru #Jobs #MNC #IT #Hiring
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Dear Connections I'm hiring for the below role...! Please do share your profile or any references to the mail id (premkumar.j@twsol.com) will be appreciated :) Role: Program Manager - Non Tech · Location: India, Bangalore · Estimated start date: Earliest/Immediate · Experience – Minimum 5 Years + · Location –Bengaluru Skills Required: · Leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs. · Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. · Establishes objectives and success criteria for the project in an inclusive, collaborative manner with all stakeholders. · Provides insight to lead others to understand mapping or how people, process, technology, and systems work and impact one another. · Leads the collaboration including leveraging other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. · Develops processes around scope and scheduled changes for programs impacting the broader unit and communicates them to stakeholders. · Recognizes process gaps/inefficiencies and drives strategies for optimization. Roles and Responsibilities: Risk management: Identifying, evaluating, and mitigating risks that could negatively impact a project's outcome. Stakeholder communication: Keeping stakeholders, including management and team members, informed about the project's strategy and updates. Identifying project goals: Working with clients and managers to determine the project's purpose and expected outcomes. Building relationships and encouraging collaboration and trust within the team. Organizing projects: Supervising and organizing a program of projects to ensure they align with company and project goals. Assigning tasks: Delegating tasks to team members and advising them on how to complete their activities more efficiently. Budget management: Ensuring that funds are allocated appropriately across current and future projects. Other responsibilities of a program manager include: · Coordinating projects · Analysing interdependencies · Allocating resources · Leading and monitoring project managers · Managing change · Preparing reports for stakeholders and directors #hiring #programmanager #stakeholdermanagement #riskmanagment #sharepoint
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DIREÇCT HIRINGGGGGGGGGG ⚠️ Position - Project Manager Company - Probus Smart Things Location - Onsite Mumbai, Maharashtra, India Experience - 3 Year's ₹15 - 20 Lakh/Year (Annual salary) INTERESTED CANDIDATES CAN DIRECT APPLY HERE 👇 https://lnkd.in/dp-gnEys Our Culture – Trust – We trust our team to the core in all their actions they perform in day-to-day work Clear Communication - We are direct and succinct. We share information efficiently, improving collaboration and productivity. We practice active listening. Efficient execution - We have a bias for action. We complete high quality work quickly. We focus on the20% of work that will get us 80% of the impact. Act like an owner - We take 100% responsibility for achieving the mission. We seek to improve all aspects of our company even in ways that are not explicitly part of our job. Continuous learning - We're humble, and value learning over being right. We embrace delivering and receiving candid feedback, and see every setback as an opportunity to learn. Championship team - We are a winning team, not a family, and have high expectations for performance and delivering results. We're stronger together so we choose to focus on what unites us, and not on what divides us. We have an intense work culture, and are regularly pushed out of our comfort zones. We take rest seriously, to improve productivity over the long term. Probus should continually earn employees' commitment and, likewise, expects employees to earn their seat at the company. During your time with Probus Smart Things, Ensure maximum performance, providing purpose, direction, and motivate onto internal team members Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation To coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements Establish and maintain relationships with appropriate client stakeholders, providing day- to-day contact on project status and changes Develop and maintain partnerships with outside resources—including third-party vendors and researchers Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable output. Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans Preferred Skills- Good Communication Skills Critical Thinking and Analytical Skills. Expertise - Project Management - 3 years Evolved Packet Core - EPC - 3 years Client Handling - 3 years
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Senior Global IT Services Delivery Leader | Cloud, Cybersecurity & Software Engineering Expert | Agile Program & P&L Management | Driving Digital Transformation & Operational Excellence
1moI'm interested