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If your roadmap's been designed without your input or features are being decided by providers instead of business needs, it's time to reassess. Consider the impact: misaligned products, wasted resources, and a diminished competitive edge. Your unique market insights are being left on the sideline. It's time to actively participate. Lead design sessions, review features regularly, and bring your business uunderstanding to every development discussion. Create an environment where business and tech collaborate seamlessly. The value of your involvement will show through improved product-market fit, increased customer satisfaction, and better alignment between features and business goals. Remember, no one knows your business better than you do. Your active involvement is crucial for a product that truly serves your vision and customer needs. How are you taking control of your product's direction? Share your experience. At BeeWeb we’ve mastered the formula to turn business ideas into fully functional digital products. Wanna know how? Book a free consultation with me today. Click the link in my profile 🙌

First impressions matter! When a customer discovers your website, they ask themselves:  ❓ Does this company understand my problem?  ❓Does this company have a solution to my problem? Behind The Click gives you the answers.  Read the first chapter: https://lnkd.in/gtTFdryn

When you offer a personalized product that comes in all shapes and sizes, you're going to wind up with a lot of different questions coming back to your CX team. What if you could eliminate the majority of those over night? That's exactly what PetPlate did. They were able to wipe an entire category of CX inquiries away, simply by delivering personalized instructions to customers in an automated way. Think about that. One marketing intervention reduced the CX workload of an entire organization by 20%. Learn all about it right here: https://hubs.ly/Q02BxKxk0

📣 Exciting news! Our latest Advantage Magazine issue is here to inspire your business journey. 💼 From crafting unforgettable customer experiences to harnessing the power of digital marketing, we've got you covered. Check it out now! 📖

Landing page tip "Limit Choices" Simplify options for better conversions: - Avoid overwhelming customers - Provide clear, focused choices - Improve decision-making and satisfaction

Managing resident feedback just got a major upgrade! 🚀 With Livly’s new Feedback-to-Task feature, you can turn resident reviews into tasks right from your CRM—no more missed feedback, manual tracking, or lost time. Save time, save money, and protect your reputation with faster responses and smoother workflows. Want to see how it works? Let’s chat!

🚀 Discover invaluable insights with our marketing guide designed to help you sell online services to small businesses 👉 click the link below to download now! Here are some key elements of the guide: ✅ Understand small business journeys ✅ Know your customers' goals and pain points ✅ Why a focus on customer experience can be a key differentiator ✅ The holy grail that is messaging ✅ Why effective onboarding programs set you apart from your competitors Dive into our free guide here: https://lnkd.in/e6MuRVXX

Check out our new marketing guide!

Customer support isn't just a safety net—it's a critical component of any company's growth and sales strategy. Exceptional customer support directly influences customer satisfaction, brand loyalty, and retention, giving organizations that prioritize it a distinct competitive edge. Here are some compelling data points to back this up: Retention 🔄 ▶ Companies with strong ✉ 📞 💻 omnichannel customer engagement retain 89% of their customers, compared to just 33% for companies with weaker engagement strategies. ▶ increasing customer retention rates by just 5% can boost profits by 25% to 95% 📈 Customer Satisfaction 🙂 ▶ A remarkable 93% of customers are likely to make repeat purchases with companies that offer excellent customer service (I am part of this statistic 😁) ▶ Positive customer experiences are crucial, as 70% of buying experiences are based on how customers feel they are being treated Brand Loyalty 💜 ▶ Customers who rate a company's customer service as "good" 👍 are 38% more likely to recommend that company to others . ▶ 77% of customers view brands more favorably if they proactively invite and accept customer feedback . Sales Growth 💹 💰 ▶ Companies with superior customer experience bring in 5.7 times more revenue than competitors that lag in customer experience . ▶ 73% of customers fall in love ❤️ with a brand and remain loyal because of friendly customer service representatives. Organizations that prioritize customer support from the start not only enhance customer satisfaction and retention but also gain a competitive edge in driving growth and increasing sales. It's clear: exceptional customer support is not just a nice-to-have, it's a must-have for sustained business success. At SupportLabs, we recognize the importance of exceptional customer support. That’s why we match our partners with top talent who not only complement their brand but also serve as enthusiastic advocates and champions for their success. ❓ Support Leaders, What's the most innovative strategy you've implemented to enhance customer experience? Share your story below and help others elevate their support game! 🚀  #CustomerExperience #TechInnovation #CustomerSupport #Leadership #SupportLabs #CustomerSupport #BrandLoyalty #tech #SAAS https://lnkd.in/de_qbVUS https://lnkd.in/dFP-t6cB https://lnkd.in/dMF7higw https://lnkd.in/ddwEYEHS

Are you trying to determine which product features customers are actually going to pay for? Download our infographic to learn how concept testing will help you develop the products customers want. https://hubs.ly/Q02wPRH20