Thinkly’s Post

Speed is the new loyalty. Big Basket's early success in express delivery stumbled when it couldn't meet the growing demand for instant gratification. As Swiggy’s 45-minute delivery took off, it became clear: in the battle for customers, making them wait isn’t an option anymore. Hari TN, in conversation with Viveck Saxenaa, points out this error, highlighting that slow is the new extinct in the race for customers. Check out their talk to learn how startups make it big, the pitfalls that cause them to stumble, and the key insights every entrepreneur should know. Watch the full video:https://lnkd.in/d2SwK3vc (e-commerce growth, delivery mistakes, customer loyalty, Big Basket, Swiggy, instant gratification, express delivery, business blunders, startup failures, delivery wars, business strategy, customer expectations, startup growth, supply chain errors) #thinkly #thinklytalks #ama #podcast #experts #community #live #businesscommunity #onlineshopping #customerexperience #startupstory #ecommercetips #deliveryservice #instantsatisfaction #businessstrategy #entrepreneurship #startuptips #customerloyalty #deliverydisruption #businessgrowth #startupsuccess

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