𝐇𝐨𝐧𝐨𝐫𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐳𝐞𝐝 𝐚𝐬 𝐚 𝐓𝐫𝐮𝐞 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐇𝐞𝐫𝐨 𝐚𝐭 Crowne Plaza Muscat Oman Convention & Exhibition Centre 🌟 I'm incredibly proud to announce that I've been honored as a "𝐓𝐫𝐮𝐞 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐇𝐞𝐫𝐨" by Crowne Plaza Muscat Oman Convention & Exhibition Centre, a recognition from 𝐌𝐫. 𝐒𝐚𝐥𝐢𝐦 𝐒𝐚𝐢𝐝 𝐌𝐨𝐡𝐚𝐦𝐦𝐞𝐝 𝐀𝐥 𝐌𝐚𝐚𝐬𝐡𝐚 that highlights our commitment to creating unrivaled guest experiences. This award is not just a personal milestone but a testament to the power of teamwork and dedication. Here are some key practices every hospitality professional should embrace to excel in creating memorable guest experiences: ✅ 𝐃𝐨: 𝟏. 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞 𝐆𝐮𝐞𝐬𝐭 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧𝐬: Remembering repeat guests and tailoring their experiences not only enhances their stay but also builds lasting loyalty. 𝟐. 𝐒𝐭𝐚𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐯𝐞: Quick, efficient responses to inquiries and issues are crucial in maintaining high service standards. ❌ 𝐃𝐨𝐧'𝐭: 𝟏. 𝐅𝐨𝐫𝐠𝐞𝐭 𝐭𝐨 𝐅𝐨𝐥𝐥𝐨𝐰 𝐔𝐩: Always check back with guests to ensure their requests have been satisfactorily met. This attention to detail is what sets us apart. 𝟐. 𝐎𝐯𝐞𝐫𝐥𝐨𝐨𝐤 𝐭𝐡𝐞 𝐒𝐦𝐚𝐥𝐥 𝐃𝐞𝐭𝐚𝐢𝐥𝐬: In hospitality, the little touches can make the biggest difference. Ensure every aspect of a guest's experience is perfect. As we continue to innovate and strive for excellence, let's remember that our actions define the quality of each guest's stay. Here’s to many more milestones and continued success in the hospitality industry! #HospitalityHero #CrownePlaza #GuestExperience #FrontOfficeExcellence #HospitalityIndustry
Congrats! Priya
Congratulations!
What an achievement!
Congrats! Priya
Assistant Learning & Development Manager at Crowne Plaza® Hotel Penang Straits City
5moWell done!