Joseph Wood’s Post

Before you can do something truly different for customers, you have to think truly differently. For us, that meant fully committing ourselves to understanding what our customers said they wanted. And listening to the customer. At. All. Times. Our new Small Market Experience is the result of a truly customer-focused approach. It meant listening to brokers and small businesses and delivering what’s most important to them. This ☕ #CoffeewithCarriers clip gives you some insight into MetLife’s shift in culture and mindset, taking feedback, staying humble and focusing on what matters the most. 👉 Discover the Small Market Experience. https://bit.ly/4gfxcON #EmployeeBenefits #SmallMarketExperience #MetLife #SmallBusiness #Feedback #StayHumble

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