The Good’s Post

🚀 Did you know that 75% of SaaS users decide whether to purchase within the first few minutes of a trial? That’s how critical the trial experience is! In the competitive world of SaaS, offering a trial isn’t just a courtesy—it’s a game-changer. Here’s why: 1️⃣ First Impressions Matter: A seamless and intuitive trial can instantly showcase the value of your product, leaving a lasting positive impression. 2️⃣ Builds Trust: Allowing users to explore your product risk-free demonstrates confidence and transparency, fostering trust from the get-go. 3️⃣ User Insights: Trials provide invaluable feedback on user behavior, helping you refine features and improve the overall user experience. 4️⃣ Increases Conversion Rates: A compelling trial experience can significantly boost the likelihood of turning prospects into paying customers. Remember, the trial is not just a test drive—it’s the beginning of a customer relationship. Make it count! Is your SaaS trial experience converting users into loyal customers?

Over the years, I’ve seen a lot of SaaS founders wrestle with pricing strategy—and let me tell you, it’s not just about the numbers. It’s about psychology, design, and knowing your audience inside out. I’ve pulled together seven of the top insights I’ve picked up along the way when it comes to your pricing page. Whether you’re refining your current pricing page or building one from scratch, these tips will help turn browsers into buyers.👇 #PricingStrategy #SaaS #ConversionOptimization #CustomerExperience #BusinessGrowth

Are you wondering how to keep your customers engaged with your SaaS products? Check out this step-by-step guide to boost your user retention and take your digital product experience from 'good enough' to 'superb'! #SaaS #productexperience #userretention #userengagement

Why is tracking activation KPIs important in SaaS? It's important to continuously monitor your activation funnel metrics or KPIs to identify points where users are dropping off. Analyze this data to understand why users are getting stuck and what frictions are preventing them from moving froward. These KPIs will help to identify optimization potentials and improve activation process. Then, you can ensure a smooth and efficient user journey that maximizes the chances of users experiencing the value of the product and converting into long-term customers. #SaaSGrowth #ActivationStrategy #CustomerOnboarding

🧐 Wondering how to get more visitors to sign up and try your SaaS product? Discover how to 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐯𝐢𝐬𝐢𝐭𝐨𝐫𝐬 𝐢𝐧𝐭𝐨 𝐞𝐧𝐠𝐚𝐠𝐞𝐝 𝐮𝐬𝐞𝐫𝐬!!!! Understanding your product before signing up can significantly boost user engagement. Here's why: Many SaaS products struggle with user retention. Did you know that 40-60% of free trial users never return after their first visit? This staggering statistic highlights a critical challenge: getting users to understand your product from the get-go. At Saas Growers, we tackled this issue using the Elephant, the Rider, and the Path framework. This approach helps ensure new users understand your product before they even sign up: 𝐓𝐡𝐞 𝐄𝐥𝐞𝐩𝐡𝐚𝐧𝐭 (𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐢𝐝𝐞): We focused on communicating the desired outcome of using our product, painting a vivid picture of success and benefits. 𝐓𝐡𝐞 𝐑𝐢𝐝𝐞𝐫 (𝐑𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐢𝐝𝐞): We provided proof through user reviews, case studies, and ratings to build trust and credibility. 𝐓𝐡𝐞 𝐏𝐚𝐭𝐡 (𝐉𝐨𝐮𝐫𝐧𝐞𝐲): We cleared the way for new users by simplifying the sign-up process, making it as easy and straightforward as possible. By redesigning our landing page with these principles in mind, we saw a noticeable increase in user retention and engagement. Curious to learn more about boosting your product's user engagement? Visit the link in my profile and book your FREE strategy session!

Understanding user behavior is crucial for boosting product engagement for your SaaS. Check out this post for practical steps and tools to help you track user activity patterns, uncover insights, and choose the best tools for the job. #SaaS #userbehavior #productengagement #userengagement

Hello network, Today I'd like to share with you the latest project I took part in as a Ux researcher.  In this Medium post I tell you how Hotjar's heat maps helped me make important decisions when redesigning a database platform. 👇🏽Take a look and let me know what you think about heat maps, I think they're fascinating. #uxdesign #uxresearch #Saas #B2B #database

Picture this: You created a great product, but users are still not staying with you. This may be because they are facing pain points at certain touchpoints. So how do you fix this? Read this guide to understand the SaaS customer journey and how it can help you retain existing customers by optimizing their experience. #saas #customerjourneymapping #customerengagement #saasjourney https://lnkd.in/gcrVu4i7

💡 Looking to improve your product metrics? Our benchmark report includes expert quotes and actionable tips to help you optimize your user activation, #TTV, #retention, and more. Plus, see how Userpilot's tools can track and enhance your metrics with no code 👉 https://lnkd.in/eqQdDjsg #SaaS #productmanagement

A well-structured knowledge base can transform your customer experience. Here are our top 10 tips: ✅ Know Your Audience: Tailor content for their experience level. ✅ Use Simple Language: Clarity is key. ✅ Organize Well: Easy navigation matters. ✅ Optimize Searchability: Relevant keywords = fast answers. ✅ Solve Real Questions: Use customer feedback. ✅ Measure & Improve: Track what works. ✅ Update Regularly: Keep info fresh. ✅ Add Visuals: Images & videos help! ✅ Get Feedback: Learn from users. ✅ Ensure a Seamless Experience: Keep branding consistent. Which of these are you applying when working on your help center? 🤔 Share your thoughts below! #KnowledgeBase #BestPractices #CustomerSupport #SaaS #CustomerExperience