The Cindex’s Post

Dear #Jasmeetsingh Ji : It is customer's basic right to have value for money and which is in the form of product you promise to customers. And if at all at any point customer satisfaction is compromised you should step in. Respect your customers. #Customer Satisfaction is : #Your happiness on selling the product = Customer's happiness on buying your product. #And if you are able to match the equation ...you win a satisfied customer. Remember the day when you have sold your first product in the market...you must be excited and happy on your achievement ...the same experience and same level of happiness customer expects when he trust to buy your product for the very first time and your objective should be not to just sell the product but to offer same level of happiness which you would have felt on selling the product to the customer. #1. It's really easy for any company to understand the basics of customer satisfaction ...and if one is compromising on customer satisfaction then the lifecycle of product reduces at a faster pace then ever you can imagine. #2.If your product has issue you should come forward to resolve it as customer has trusted your product and paid a value for it...don't make it easy for a customer to shift. #3.Any product can have issue and which is ok and customer also understands it but to ignore it or not to resolve it is the real problem or to multiply the problem is the real problem. It is customer's right to have value for money. Portronics Shiv S Pandit #Customer satisfaction #Valueformoney #Customervalue #Productperformance #Customerservice

CHECK OUT FREE MARKET PLACE WHERE YOU LIST AND WE SELL IT FOR YOU FOR FREE! WWW.SKIPTHEDEALERSHIPS.CA SAY GOOD BYE TO YOUR CONSIGMENT FEES. ! ChatGPT If you want to promote the benefits of using www.skipthedealerships.ca, here’s a more polished version of your message: Discover the Free Marketplace Where We Sell for You! Say goodbye to consignment fees and hello to hassle-free selling! At SkipTheDealerships.ca, you can list your items for free, and we handle the sales for you at no cost. No Listing Fees No Consignment Fees Completely Free Service Visit us today at www.skipthedealerships.ca and start selling your items without the extra costs! This version is clear, engaging, and directs users to your website effectively. New Inventory Arriving Daily! Why lose tens of thousands of dollars to consignment fees? At SkipTheDealerships.ca, we sell your car for you at zero cost. No Consignment Fees Sell Your Car for Free Reach Pre-Approved Buyers Don't give away your car for less. Visit us today and let www.SkipTheDealerships.ca do the deal for you, free of charge!

(Part 2/6) Your emails can help you increase AOVs.   Bring more $$$ from the same customer.   Here's #2 of #6 ways to increase your AOV 👇   #2: Use volume discounts. Sending a generic "20% off" email will NOT improve your sales. You need to be creative. You need to give them incentives. Volume discounts play with the brain like nothing else. It's simple psychology → SAVE MORE BY BUYING MORE. Nobody can resist this. Look at how Tradesy does it 👇 (This email works because it gives you different tiers to reach) Part #3-6 on the way! Part #1 in the comments!

⛔If your customer does not feel as though the vehicle you are selling solves their problems, 🔷you should review the features and benefits of the vehicle and help the customer see how the vehicle does, in fact, solve all their problems. ✅To effectively do this, you must be sure that you have uncovered all the customer's needs, wants, and emotional reasons for shopping for a vehicle. 🚘 The Digital Road To The Sale™ https://bit.ly/3ESUGIn @carsales @dealerships @autosales @roadtothesale

Earlier this week, we asked you and your fellow dealers how you identify potential customers and prioritize acquisition leads. Most of you said you lean on your experience. Not a bad way to go. But … Imagine how many more inventory wins you’d see if you could strike when shoppers are primed to buy or sell. With Kelley Blue Book® Instant Cash Offer Buying Signals Plus, you can prioritize hot and very hot prospects based on insights into their buying and selling timelines. Check out how Buying Signals Plus helps you win even more used cars. https://lnkd.in/edQpXGxc #kelleybluebook #automotiveindustry #dealership #automotivesales #cardealers #carbusiness

Earlier this week, we asked you and your fellow dealers how you identify potential customers and prioritize acquisition leads. Most of you said you lean on your experience. Not a bad way to go. But … Imagine how many more inventory wins you’d see if you could strike when shoppers are primed to buy or sell. With Kelley Blue Book® Instant Cash Offer Buying Signals Plus, you can prioritize hot and very hot prospects based on insights into their buying and selling timelines. Check out how Buying Signals Plus helps you win even more used cars. https://lnkd.in/edQpXGxc #kelleybluebook #automotiveindustry #dealership #automotivesales #cardealers #carbusiness

🚗 Are you Embracing the Future of Automotive Sales? Convenience is key, and our latest research highlights its undeniable importance. Did you know that 74% of potential vehicle buyers are actively considering online purchases? With features like click and collect and reservations shaping the buying journey, age is no longer a barrier—everyone wants for an easy, effective digital experience. Learn how you can adapt your vehicle sales approach to meet the needs of today's tech-savvy buyers: https://hubs.la/Q02r1bNx0 #DigitalSales #Innovation 📊🔑

Currently getting a 7% Google 5star review rate for every previous customer that we contact for our dealer partners! Sounds pretty pathetic in all honesty, however, there is a huge but!!! These are "Aged" 5 star reviews, which are actually much better... why I hear you ask are they much better? Well just think about it for a moment, by the very nature of the products you are selling, used vehicles, the longer time goes on, the greater the possibility for things to occur that could turn a once happy customer into a not so happy customer. 5 star reviews from customers that have just purchased are good and not too difficult to get. 5 star reviews from customers that bought 18,24,36,48 months ago...NOT so easy. The thing is there is also another massive bonus with these "Aged" 5 star reviews...potential customers read them and guess what, they can see that customers are happy long after they purchased a vehicle. This then translates as "this dealer can be trusted, I will be ok buying a vehicle from them..." Our dealer partners regularly comment that new customers mention they felt comfortable enquiring after they had read reviews stating that customers were still happy long after the initial purchase. Cast your eyes over some of the examples in the other pictures, we have loads more of these but sure you get the idea. If your reviews are not where you want them to be, let us know as we have a super solution and you know what to expect.

We were living a nightmare. Our suppliers had grossly underestimated the demand for the new digital phones we had just launched and we were handing out PAPER rainchecks to try and keep customers with us. One afternoon, the engineers said they had a vendor who said they could get us 10,000 phones. “Who?”, we asked. “Lucky Goldstar”, they told us. “WHO??”, we asked again, this time meaning something different. After a few jokes about the name, we went to meet them. The first thing that was evident was that these guys were light years ahead of us. Despite that, they had a phone that could serve our needs. It was not sexy like the phones we had been selling. It was black, simple, and…well…boring. We were not optimistic, but what choice did we have? To our surprise, customers LOVED them. Why? One simple reason - they worked great. Better, in fact, than the phones we’d been selling. And because customers loved them, the sales team loved them. Even after our other suppliers came through with inventory, they stayed in our portfolio. Three important lessons: - Bells and whistles are great, but basic quality comes first. - Jump on an opportunity when it presents itself. - DON’T judge a book by its cover. “What’s in a name?” can be a very real thing. Oh, and the company with the funny name? They did just fine. Today you know them as LG. Have a great week everyone.

How Automotive YouTubers Turn $1 Customers Into High-Ticket Buyers! 🌟 Discover the secret sauce of upsells and drive massive revenue for your automotive channel. Upsell smart, and never leave money on the table. Watch This Now! https://lnkd.in/e8dw4YBu #automotiveyoutuber