Tata Communications’ Post

You’re rushing to the airport for your holiday getaway—checking bags, juggling gifts, and racing against time. You finally reach the airport, breathless and in a hurry, only to hear that dreaded announcement: “Your flight is delayed.” But what if you could skip the hassle and get real-time updates, making your travel smoother and smarter? In this latest ConnectED thread, see how AirAsia keeps passengers stress-free even during the busiest time of the year. From real-time alerts about flight changes to personalised communication solutions, learn how technology ensured seamless journeys for millions of travellers. #CustomerExperience #ContactCentre #CustomerServiceExcellence