You probably know him already, but if not—you’re missing out on the most cheerful and excited person at Tapi! 🥳 Meet Jason, our Senior Business Development Manager and Franchise Partnership Manager. He’s bringing not one, but TWO exciting gift ideas for property managers this season! 🎁
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When it comes to a job at a TWO MEN AND A TRUCK franchise, there's something for everyone! Check out this blog to see some of the top benefits of working at one of our franchises, and learn how it might be a good fit for you!
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The pickleball proof! 📷🏓 As I've mentioned before, I've spent the winter honing my pickleball skills and have thoroughly enjoyed the journey. In pickleball, players are rated from 1 to 5, with 5 as the pro level. During my time in Florida at the Naples Pickleball courts with their excellent facilities, I managed to advance from level 1 to 3.5. Despite facing seasoned players and hitting a skill plateau, I persevered. Just as in business, where we can sometimes overlook our own challenges, I sought professional guidance. I took lessons from a pro at Naples courts who refined my basics—footwork, racket positions, grip strength, and more. This got me thinking about how my Sales Mastery program does the same thing for advisors—providing help with their own selling strategies. 🤔 How do you go from a closing rate of 1...to a closing rate of 3.5...and then to 5! Throughout my 31-year journey as a financial advisor, mentor, and leader, I've valued guidance from professionals, colleagues, conferences, and books. Their wisdom has shaped my growth. I'm excited to share the official launch of my summer Sales Mastery program: June 20th at 11 am ET for 12 weeks. This is perfect for associate advisors seeking mentorship and for advisors refining their skills in converting prospects into clients efficiently. Join the waitlist now to secure your spot for this Summer series. Or, please share this with someone on your advisory team who could benefit. It's a great opportunity to work on your business during the summer months with a small group of peers who understand and support one another. 🔗 Also, a fun freebie video is available upon sign-up: https://lnkd.in/eSspPrZP PS: Anyone brave enough to share their pickleball level? 🏓
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Tell me about a time where you exercised your ability to empathetically listen? This is always one of my interview questions when hiring for a franchise support role. And it’s always one of the qualifications I explicitly list in a job description. It’s an important soft skill when working with franchisees (and really when effectively communicating with anyone). The art of listening gets you to root problems faster; allows you to tailor the support the franchisee needs; builds credibility and trust with your owners; and it helps to neutralize challenging and uncomfortable situations. It’s among the numerous crucial qualities your franchise support team should embody and put into practice. I’m excited to be collaborating with franchisors to enhance and strategize the development of their franchise support teams. In the dynamic world of franchising, effective support structures are key to success. Together we’re creating the right organizational seats, optimizing resources, streamlining processes, and elevating support systems to empower franchisees and drive growth. Here’s a job description to use as a jumping off point when considering creating, expanding or revamping your franchise support team. And if your organization is looking for more guidance, click on my Exploratory Meeting link in my profile’s Featured section. I’m here to help!
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Everyone has a role to play…. And as soon as you understand what your role is, the sooner you will attract the right partners/people who fill in the other necessary roles for your business/life. Example: Spoke with a guy who owns 21 McDonald’s franchises. He is someone that makes great money, needs to diversify but doesn’t have the time or knowledge to do his own Real Estate Deals. He connects with a referred operator/investor like me to invest with. This gentleman has realized his role in real estate will strictly be capital. He won’t need to operate the deal, handle construction or tenants. He plays his role, we play ours! As soon as I realized my role within the business I attracted a team that handles other elements of the business. Now we do MILLIONS in development, something I wasn’t doing 2.5 years ago. Know your role!
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When Fractional CMO Dave Blanchard joined K9 Resorts, he conducted customer interviews to fully understand what made pet parents choose their luxury dog boarding facilities. Turned out it came down to 3 key things: - dogs being loved and cared for; - immaculate facilities; - being dog-tired and happy from so much play! Now, there are plaques visible in every location highlighting what makes K9 unique. Do you deeply understand your customers' key decision criteria as you scale your franchise?
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I don't care what others say. There is 100% luck involved in starting a successful company. You need luck in two key areas: 1. Timing 2. Partnerships and customers Luckily you can increase your chances of making sure these lucky breaks happen.
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The Unexpected Business Strategy: DANCING... Lead to explosive growth. For the past five years, Stuart (a store associate at TAU) and I have turned our business relationship into something extraordinary. Stuart took over (and began managing) our account 3 years ago, Since then, every week, I personally hand-deliver his Mid-Day Squares order. But there's a twist— We always have a dance-off in the grocery aisles! This isn't just a quirky ritual; it's the cornerstone of our friendship. We decided to treat business as a friendship first and a transaction second. This approach has exploded our sales at Les Marches TAU. Customers know us as the "Dynamic Duo" or the "Great Duo," eagerly anticipating our weekly dance. The joy and camaraderie we share have made work energizing and engaging. We've realized that by focusing on building genuine relationships, we've not only had more fun but also seen a remarkable increase in sales. The moral of the story? When you invest in real friendships in business, the results are profound. You enjoy the journey, create lasting memories, and yes, you sell more products as a byproduct. Let's make business less about transactions and more about building meaningful connections. Because when you do, everyone wins. LFG!!! #retail #grocery #sales #chocolate #canada #smallbusiness #cpg
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We had yet another solid call with the Saleboat team this week. Maybe the best one yet because Saad Khan and Chris 🦄 Cicconi joined me and Gabrielle “GB” Blackwell! Plus I ended up with two outstanding takeaways. The first is personal to me and is not necessarily the goal of the program but it feels amazing to be in the same room with other incredible sales leaders. People who have been in my shoes, faced the same challenges, struggled, overcame those challenges only to struggle again and are crazy enough to enjoy it. Being a sales leader at early stage companies is fun but it can be isolating. You rarely get the type of feedback or development because you are the top SME. Being on the call with Saleboat team this week was a great reminder that if you want to level up, you need to go external with your efforts. Find people that have been in your shoes. Trade ideas. Learn from their wins and losses. Appreciate their perspective. This is the way. The second takeaway was explained very well by Chris (link in comments). Time management is one of the most important things for sales leaders and I don’t just mean putting blocks on your calendar. I mean spending time on only the things that will make the most impact. It’s not good enough to be a good coach or motivator or sales ops person etc. You need to know when it’s appropriate to wear each (captain’s) hat. We all have insights and dashboards but they often create a convoluted view of leading and lagging indicators which only delay our call to action. In an ideal world, both me and the sales reps would get two types of notifications. Ones that could be resolved in real time and a second type that would initiate an ongoing effort toward excellence.
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When you consider the expanded responsibilities of a General Manager of a franchise dealership, it is easy to understand why knowledge gaps are hard to fill. What if there was a different approach offered to support General Managers? Take a minute to listen in.
A Special Opportunity For General Managers Only
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It’s time to trade fluorescent light for sunlight! The corporate world has shaped your past, helping you hone a valuable people and process management skill set. But the corporate world cannot promise you the bright future you deserve – a future filled with freedom, flexibility and infinite possibility. Join 200+ North American franchise owners before you, allowing you and your family to experience the lifestyle you’ve always desired! Getting started is simple https://conta.cc/46ndYlx
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Chief Psychologist, Strategic Advisor, Lecturer
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