💬 How can AI revolutionize customer support? For a leading telecom enterprise, we implemented an AI-powered solution that does more than just answer customer questions—it supports agents with real-time suggestions, identifies upsell opportunities, and speeds up resolutions. This project not only streamlined operations but also improved customer satisfaction and provided a roadmap for future AI-driven enhancements. Curious about the impact and how it was achieved? Explore the details in our latest article, link in the comments below 👇
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Your customers expect great service — even from a chatbot. 🤖 Make sure you've got the right one on your team. Learn how to set up for customer success, from planning to choosing the right chatbot: https://sforce.co/3WzjkaN #service #customerservice #chatbots
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AI programs can improve customer satisfaction and reduce customer care costs for contact centers by answering customer questions and processing requests quickly. Read this explainer article to learn the roles of AI in contact centers. Learn More: https://zurl.co/WBtN #rSTARTechnologies #AIProgram #ContactCenters
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Read the full article here: https://tantusdata.com/success-stories/customer-support-on-ai-steroids/