SweetHawk’s Post

Everyone wants to be happy at work, and happier employees lead to happier customers. 🤝 From AI to security, learn about the latest employee experience insights in the #EXTrends 2024 report from Zendesk: https://zdsk.co/3R8i6jG .

Everyone wants to be happy at work, and happier employees lead to happier customers. 🤝 From AI to security, learn about the latest employee experience insights in the #EXTrends 2024 report from Zendesk: https://zdsk.co/3R8i6jG .

Everyone wants to be happy at work, and happier employees lead to happier customers. 🤝 From AI to security, learn about the latest employee experience insights in the #EXTrends 2024 report from Zendesk: https://zdsk.co/3R8i6jG .

Everyone wants to be happy at work, and happier employees lead to happier customers. 🤝 From AI to security, learn about the latest employee experience insights in the #EXTrends 2024 report from Zendesk: https://zdsk.co/3R8i6jG .

Everyone wants to be happy at work, and happier employees lead to happier customers. 🤝 From AI to security, learn about the latest employee experience insights in the #EXTrends 2024 report from Zendesk: https://zdsk.co/3R8i6jG .

I had probably one of the nicest business breakfasts in quite some time yesterday. I did have to get up early to get to London for it, but it was well worth it. The views from the 40th floor of Salesforce by Tower were incredible. Huge thanks to Veriteer, Ellie Sutton, Samuel Walker and of course my fab cousin Alastair Grey for inviting me to partake in an interesting conversation around the breakfast table. The topics we covered included; 💡 How digital has absolutely changed the way we engage with customers and consumers. 💡The way that businesses are more able to become more successful if they can extract better insights from their data. 💡How utilising new channels and opportunities by brands is key to being authentic and engaged with growing trends. 💡How companies need to understand the value of customer engagement. All in all it was a successful morning. It was nice to be able to talk about my experiences at Aiimi and how we explored this, and also about what I do at Safety Centre and Hazard Alley

Don’t forget next week is Tech Week. As a Revenue Growth agency we often work with companies that struggle to get their ‘players’ playing together. So this tech week, Concentrate is hosting a FREE Seminar on Monday 20th to help you uncover ways in which your CRM can help you find transparency, efficiency and opportunity in your efforts and results. For more detail and to register head here: https://hubs.ly/Q02x1nwg0 #techweek24 #concentrate

Join our upcoming webinar, How to Scale Your Business with Zendesk, where we’ll cover key strategies to help you do more with less! 🔹 Identify and address common pain points 🔹 Maximize productivity with triggers and automations 🔹 Leverage Zendesk Explore for powerful analytics and reporting 🔹 Scale your business effectively, even with limited resources 📅 Date: Wednesday, September 11 🎙️ Speakers: Rafael Duarte & Billy Morley from Zendesk 1 to 50 employees? This webinar is tailored for you. Don’t miss out on practical tips to enhance your team’s performance and customer experience. Register now to secure your spot! 👉 https://lnkd.in/eDg-Zbt5 #Zendesk #CustomerSupport #Webinar #SmallTeams #SMB #Reporting #ZendeskExplore #ZendeskTriggers #Automations

Can't make Zendesk Relate 2024 in person? You can watch the #ZendeskRelate day 1 keynote, streamed straight from our flagship event in Las Vegas -Get your questions answered from our expert panel - Access on-demand sessions after the event

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