At SugarCRM, we believe in putting the human back into technology. And in his latest Q&A with WisdomPlexus, our CTO Zac Sprackett dives into exactly how we’re doing it. 💡 Why customers—not data—are at the center of every CRM decision 🤖 How AI transforms systems of record into systems of insight 🔗 The future of CRM: connected, intelligent, and proactive For Zac, it’s all about using technology to create seamless, human-centered experiences that meet the rising demands of today’s customers. https://sgrcrm.co/4glYcfV #AI #CRM