Stuttgart jobs’ Post

#hiring *Senior Technical Support Analyst, Trilogy (Remote) - $60,000/year USD*, Munich, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/gNWQQw9C In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey ResponsibilitiesIntegrate

#hiring *Senior Technical Support Analyst, Trilogy (Remote) - $60,000/year USD*, Dortmund, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Dortmundjobs #Nordrhein-Westfalenjobs #ITCommunications *Apply*: https://lnkd.in/g8BFrbmt In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this rol

#hiring *Senior Technical Support Analyst, Trilogy (Remote) - $60,000/year USD*, Dortmund, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Dortmundjobs #Nordrhein-Westfalenjobs #ITCommunications *Apply*: https://lnkd.in/ghJ-zVRq In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this rol

#hiring *Senior Technical Support Analyst, Trilogy (Remote) - $60,000/year USD*, Berlin, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Berlinjobs #Berlinjobs #ITCommunications *Apply*: https://lnkd.in/gSfU9_TH In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey ResponsibilitiesIntegrate t

#hiring *Senior Technical Support Analyst, Trilogy (Remote) - $60,000/year USD*, Bremen, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Bremenjobs #Bremenjobs #ITCommunications *Apply*: https://lnkd.in/gzHrUTkH In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey ResponsibilitiesIntegrate t

#hiring *Senior Technical Support Engineer, Trilogy (Remote) - $60,000/year USD*, Stuttgart, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Stuttgartjobs #Baden-Wurttembergjobs #ITCommunications *Apply*: https://lnkd.in/gfBMfuk7 In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this ro

#hiring *Technical Support Engineer, Trilogy (Remote) - $60,000/year USD*, Munich, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/geJrQHVB In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey ResponsibilitiesIntegrate technical h

#hiring *Technical Support Engineer, Trilogy (Remote) - $60,000/year USD*, Stuttgart, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Stuttgartjobs #Baden-Wurttembergjobs #ITCommunications *Apply*: https://lnkd.in/gyWq-aVe In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey Responsi

#hiring *Technical Support Engineer, Trilogy (Remote) - $60,000/year USD*, Dortmund, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Dortmundjobs #Nordrhein-Westfalenjobs #ITCommunications *Apply*: https://lnkd.in/g7SDfkCH In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey Respons

#hiring *Application Support Engineer, Trilogy (Remote) - $60,000/year USD*, Munich, *Germany*, €60/hr, fulltime #opentowork #jobs #jobseekers #careers €60/hr #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/gPyq_h6G In the fast-paced world of enterprise software, traditional customer support methods often fall short of excellence. Support engineers often find themselves bogged down in repetitive troubleshooting, limited by the narrow scope of their product expertise. Data shows that over 60% of support tickets are escalated due to inadequate problem-solving skills or a lack of product knowledge. This not only frustrates customers but also stifles the growth and satisfaction of support agents.At Trilogy, we've reimagined customer support with the power of AI. Managing over 100 unique enterprise software products, we leverage advanced AI tools to streamline troubleshooting and enhance problem-solving capabilities. Our AI-driven approach not only helps diagnose issues faster but also provides intelligent insights and solutions, making our support team exceptionally efficient and effective. Our AI-powered chatbot crushes most tickets, so only the most complicated customer issues will be escalated to you.The issues you face in this role will be challenging and diverse, requiring solutions that may involve configuration, database adjustments, or even code-level fixes. This is not a role for those who prefer to stick to familiar routines or spend months mastering a single product. We seek self-starters who can quickly adapt, troubleshoot efficiently, and continuously learn on the job. If you are someone who gets frustrated by rigid processes or needs extensive hand-holding, this is not the right fit for you.You will be a crucial part of the Trilogy Support team, directly contributing to our reputation for exceptional customer service. This position offers a unique opportunity to advance your career rapidly by developing deep technical expertise across a wide array of products. If you are ready to embrace a challenging yet rewarding role where you can make a significant impact, we encourage you to apply.What you will be doingAI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI systemAI Training and Improvement: Review AI-generated solutions and provide detailed feedback and participate in AI model fine-tuning sessionsCutting-Edge AI Integration: Prototype and test new AI tools and methodologiesWhat you will NOT be doingTaking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this roleKey ResponsibilitiesIntegrate technic