Sopra Steria’s Post

Exciting to see AI paving the way for seamless communication during the Paris Olympics with TradSNCF! Imagine asking a question in any language and getting a clear answer. Brilliant use of AI.

AI takes flight: The future of air travel 🛩️ 🌍 Fabien Aufrechter VP at Vivendi, Solene LE BRIS, Project Lead AAM and AI for Groupe ADP and Matthias Houllier, Cofounder at Wintics joined the speaker panel at Groupe ADP’s Paris Airport Innovation Day to share how AI is reshaping the airport of tomorrow. 🤖 Moderated by Sifted’s founder, John Thornhill, the panel discussed the opportunities for transformative innovation from AI-driven customer experiences to decarbonisation and sustainable energy sources. Key panel takeaways: 🔹 Not all hurdles are technical — we can already do many things, AI is not new — what we need now is time, time to change regulation, time to get organisations ready to adopt and time to educate people on where to put limits around AI 🔹 Innovation hubs are key for finding the technology of tomorrow. 🔹 You need to have carbon impact in mind when choosing a model. 🔹 Big opportunities lie in using cameras to analyse real time video streams, clipping videos and language translation. 🔹 In the future, GenAI will be a tool for inclusion. TAV Airports | TAV Technologies | Groupe ADP Innovation Hub #AirportInnovationDay #Aviation #StartupEurope

Great to join the Skift Global Forum East today here in #Dubai – and thanks to Mamoun Hmidan and Dennis Schaal for making our session such a success. On the agenda was Artificial Intelligence (#AI) in travel and how will it impact search, distribution and bookings – and there was much to discuss.   This is an area where Amadeus has been investing significantly in recent years to develop a number of cutting-edge solutions, including in optimizing airport resources, flight operations control and passenger recovery.   We are also using Machine Learning alongside our partners around the world in search optimization and hotel occupancy forecasts, while deep learning powers dynamic pricing and chatbot solutions.   More recently, Generative AI (#GenAI) has become a top priority, with applications in synthetic face generation for biometrics and automated generation of airline landing pages. GenAI also helps enhance personalization and customer experience in the travel industry.   Alongside out partners at SAUDI AIRLINES, we are bringing these technologies to life in the Middle East airline space and #AmadeusNevio will allow the carrier to transform every aspect of its operations. Here, AI will help predict potential disruption to build flight schedules that deliver better on-time performance and are more aligned to competitive market dynamics.   Skift Global Forum East is an industry-leading event, packed with top business leaders and creative thinkers and it was a pleasure to join. See you next year! #Technology #Transformation #ModernRetailing #Airline

If you're an IT professional in Hungary, you'll be at Craft Conference on 31 May, where we'll show you how the latest AI-based solutions are making the operation of the aviation industry more predictable and efficient 🔎 In his talk “Taming Turbulence with Code: Developing AI-powered Solutions for Airline Disruptions”, our colleague Balázs Sipos, senior software developer, will present Lufthansa Systems' latest AI-based technology innovation, NetLine/Ops++ aiOCC, which will greatly facilitate the work of airline operations staff. 🛫 The technology, which is already in live use, helps optimize operations and support decision making by not only reacting to unexpected events but also anticipating delay risks, enabling proactive actions and efficient operations. 🤖 In this context, we will also discuss event-driven software architecture and the importance of reinforcement learning, an exciting branch of artificial intelligence. ✅ Would you like to dive into this topic? Attend our presentation at the Craft Conference! Find out more here: https://lnkd.in/gyV4j89w #LSYH #LufthansaSystemsHungaria #WeAreIntoIT #ReinforcementLearning #AI #AirlineIndustry #OperationsControl #Innovation #CraftConference

Next week I'll be in New York speaking on a panel at the XTM International Live conference with Antonio Tejada about the impact we're seeing AI have on global teams 👇 On AI powered projects at Language Inspired we've generally seen AI having a positive impact across the board - on turnaround times, costs, linguistic accuracy... But I'm keen to hear about and learn from the experiences of others - let me know what your experience of AI in localization has been, whether you're a linguist, a fellow LSP, or an end client. #XTMLive #AI #Translation

✈️ AirAsia + 💛 Yellow.ai = 🌴Seamless employee experience powered by #generativeAI! Airlines’ ground staff are always facing a mammoth challenge of accessing information from large volumes of data across documents, while operating within time and technical constraints. Learn how Air Asia successfully tackled this by empowering their ground staff with a generative AI-powered bot powered by YellowG The impact? ✔️ 80% and growing accuracy in addressing ground staff queries ✔️ 42k+ critical queries handled in the initial phase since going live  ✔️ 30K+ unique users onboarded since going live   ✔️ 400K+ messages handled by the Gen AI bot since going live Wish to fly high? Read the full case study: https://lnkd.in/dqCfRSGp Mohit Khatri Haren Chelle | Vivek Annavarjula | Suvina Rai #AirAsia #travelindustry #AIchatbots

[#SummerPost] At Inetum we're all about providing faster, easier and effective solutions. The French territorial public establishment Est Ensemble needed to optimize its operational and administrative processes, so it turned to our #GenAI solution.  Our teams developed a Generative AI tool that streamlines the processing of tender applications. This tool analyses proposals in less than a half-hour, a significant reduction from the several days previously required. Est Ensemble's agents are now free from time-consuming tasks, able to focus on engaging and value-added missions in the service of citizens. We appreciate Est Ensemble's trust in our expertise. With GenAI, civil servants can now focus on delivering high-performance public service, particularly needed in these busy times of the #Paris2024 Olympic Games! Grégory Jacob Normann HODARA, Dorian Vacher, Cedric Fernandez #DigitalImpact #PublicSector

✈️ AirAsia + 💛 Yellow.ai = 🌴Seamless employee experience powered by #generativeAI! Airlines’ ground staff are always facing a mammoth challenge of accessing information from large volumes of data across documents, while operating within time and technical constraints. Learn how Air Asia successfully tackled this by empowering their ground staff with a generative AI-powered bot powered by YellowG The impact? ✔️ 80% and growing accuracy in addressing ground staff queries ✔️ 42k+ critical queries handled in the initial phase since going live  ✔️ 30K+ unique users onboarded since going live   ✔️ 400K+ messages handled by the Gen AI bot since going live Wish to fly high? Read the full case study: https://lnkd.in/dqCfRSGp

Airline CEOs on the paradox of Gen Z: Trust, data, and personalisation The panellists explored the expectations of younger, digitally native passengers, with Harteveldt highlighting a paradox gen Z poses for the industry. This session also explores: 🤖 Artificial intelligence (AI) integration 💡 Customer-centric innovations that simultaneously benefit airlines 🌍 Sustainability 🚆 Intermodal integration 📈 Expansion strategies 🎯 Personalisation ➕ And more... Henry Harteveldt, Travel Industry Analyst, Atmosphere Research Group (Moderator) Julie Shainock, Global Leader Travel and Transportation Industry, Microsoft Surain Adyanthaya, President  - Global Industries, PROS Güliz Öztürk, CEO, Pegasus Airlines, Patrick Roux, CEO & MD, SkyTeam Anko van der Werff, President & CEO, SAS - Scandinavian Airlines Full panel out now: https://wp.me/pdIrRr-7f9 #aviationfest

What fun is to attend Google’s third session for #GenAI! We learned today more on how to build custom chatbots based on our own data sources. It was really engaging to see a demo of how a chatbot built through Google’s Vertix AI can answer questions about tourism in Saudi!